Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating. Hazel was excellent from start to finish and went ove... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an excellent experience at DFS thanks to G Singh. He was friendly, professional, and very knowledgeable, taking the time to explain all the options without being pushy. He answered all our ques... Se mer
Företaget har svarat
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
Företaget har svarat
I had a great experience at DFS thanks to one of the staff members. He was very friendly, patient, and professional from start to finish. He took the time to understand what I was looking for, gav... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
London Road, Furniture Park, G32 8NS, Glasgow, Storbritannien
- 0333 999 9812
4,9
Utmärkt
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jamie was very helpful and sorted the…
Jamie was very helpful and sorted the matters we where looking for
24 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Dolly our sales lady was so helpful &…
Dolly our sales lady was so helpful & extremely courteous
17 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nikki who showed us our sofa was so…
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
23 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Would recommend
Big Scott Mackenzie. What a guy, really went through all the couches and didn't try to hard or up sell. Just took circumstances in and helped to get the right purchase.
24 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seamless experience provided by Nicki…Sofa purchase experience
Seamless experience provided by Nicki Glasgow branch couldn’t fault her.
23 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Friendly, helpful, service, very patient and don't rush you while choosing, Manager and staff very welcoming
10 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Never buy from DFS you’ll be disappointed…
We have been left without a bed and are sleeping on the floor since April after buying the most expensive bed in the shop and the customer service is awful. I strongly advise nobody ever buys from DFS.
23 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Glasgow
Good morning Cara,
Thank you for sharing your review with us, it is disappointing to hear your delivery failed to go ahead and this matter is yet to be resolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating.
Hazel was excellent from start to finish and went over and above our expectations with her customer service and in no way was pushy or demanding. A credit to your Glasgow store.
18 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Made a hard decision easy
Ryan the sales rep could not do enough for us helped us too choose the perfict suite thank you again
22 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Happy Shopper
I was left to view the sofas with no hassle. When I seen something I fancied Scott was very helpful, explained everything and gave me lots of options so I got the one best for me.
22 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Stewart was helpful and friendly
Stewart was helpful and friendly
Put us at ease. Was very informative. Service was great as was the customer service
21 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The team were so helpful and made…
The team were so helpful and made buying a couch for my first home so easy!
21 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Glasgow
Hello Jane,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quick and friendly service 10/10
21 juli 2026
Svar från DFS Furniture - Glasgow
Hello Kris,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Stuart our salesman was…
Stuart our salesman was excellent!nothing was too much trouble. He gave excellent advice and was not pushy. Very happy with my experience
21 juli 2026
Svar från DFS Furniture - Glasgow
Hello Louise,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Glasgow
Hello Laura,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant welcome at the store at London…
Pleasant welcome at the store at London road Glasgow. The sales assistant was very welcoming and gave great information regarding the sofa we were looking at and explained everything very easily. Would highly recommend the store.
21 juli 2026
Svar från DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Execellent customer service
Execellent customer service. No pushy sales and helped us explore the best options/design for our home. Would highly recommend.
20 juli 2026
Svar från DFS Furniture - Glasgow
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.