We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Se mer
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Plats
Byt platsIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Se mer
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Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Se mer
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The sales person was really helpful and actively looked for the best deal for us. Order relations were double checked as process which was good as minimises human error ensuring order is processed wit... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Storbritannien
- 0333 999 9777
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Staff were very friendly and helpful.
12 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello Yvonne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great experience the ladies were great…
Great experience the ladies were great stayed later to make sure we found the right bed.
11 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello Joel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Dee was very informative and walked us…
Dee was very informative and walked us through the entire process of purchasing seamlessly
10 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Giltbrook
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Just what we were looking for
We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it behind delivered at the end of this week
9 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service from start to finish
Excellent service from Charlotte. Seamless sales process was really appreciated!
9 augusti 2026
Svar från DFS Furniture - Giltbrook
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Customer service was excellent. Our sales person was very helpful, informative and patient. Made the whole experience extremely pleasant. Thank you
9 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Salesperson was extremely helpful and…
Salesperson was extremely helpful and nothing was too much trouble.
8 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Diana was very helpful and thorough
8 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
No pushy sales people till we needed…
No pushy sales people till we needed one looked after us very well
7 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service. Excellent assistance given by the…
Excellent assistance given by the member of staff without being pushy. Very friendly and amenable.
7 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I was able to reiterate things.
Thank you Tom.
6 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Amazing service from Rachel
Amazing service from Rachel, really helpful friendly, can’t wait for my new sofa to arrive
Thanks for the great service Rachel will definitely recommend you to friends & family x
5 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly professional service
Rachel our salesperson was brilliant. Gave us time to look and was on hand for any questions. Very easy sales process, friendly and professional. Store was well stocked and nicely laid out. Walked out with a sofa and dining suite.
4 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great friendly customer service
4 augusti 2026
Svar från DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely furniture, lovely atmosphere, lovely staff.
Staff were very nice and welcoming. Helped with everything I needed and getting my new sofa ordered. Explained and went through everything I could add and change.
Had a big range of sofas to look at so that you could see different ones in different colours and I found the one I was looking for online and in person it looked even better
I spoken and went through everything with one of the girls that worked there and sorted everything out for me and she was brilliant. Would definitely recommend to others to come to this DFS.
3 augusti 2026
Svar från DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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