My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.... Se mer
We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the... Se mer
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We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Great Cambridge Road, EN1 1UJ, London, Storbritannien
- 0333 999 9783
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Customer Service from Molly
My mum and I had a great experience shopping at DFS. Molly was professional, friendly, and very knowledgeable. She explained everything clearly and made the whole experience easy and enjoyable. Highly recommended!
31 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great experience
The lady who helped us was super lovely and friendly And bubbly.
Gave us all the information we needed and a great deal on a new 3 piece suite we wanted for our apartment.
31 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The man who served me was very helpful…
The man who served me was very helpful and very quick to respond to my questions and give me the item I wanted
30 juli 2026
Svar från DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Enfield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent customer service
The lady who was my sales person, her name was Ice she was really amazing. Excellent customer service for me went above and beyond.. wasn’t rushed I took my time making sure I chose the right sofa which I did. Extremely friendly, very knowledgeable great asset to your company.
28 juli 2026
Svar från DFS Furniture - Enfield
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lisa was really helpful and a lovely person
Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a friend rather than someone just trying to push a sale.
29 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Thank you Hassan for your help
Thank you Hassan for your help. Excellent customer service! Hassan took his time and explained the details and specs thoroughly.
28 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent .
We received excellent customer service from
Hassan. He was most helpful and patience. Also Rachel at customer service was friendly and polite.
28 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Our sales rep was amazing
Our sales rep was amazing, friendly and informative not pushy at all
21 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Lisa was most engaging
Lisa was most engaging, friendly, and helpful in navigating our purchase. 10 out of 10 !!
28 juli 2026
Svar från DFS Furniture - Enfield
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Enfield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful service
Very helpful service. Hassan is a very knowledgeable and personable sales advisor
12 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales person Aysul was amazing and…
The sales person Aysul was amazing and made us feel catered to. She ensured that she understood what we needed and was very helpful in helping us visualise fabrics and features of the item we ended up buying. Her colleague Lisa was very friendly and overall it was excellent customer services.
25 juli 2026
Svar från DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Easy and helpful purchase
DFS is well laid out and guidance was given as I entered the shop as to which area I required.
The member of staff who assisted me was welcoming, helpful, knowledgable and very friendly. She went above and beyond to complete my order and was very patient when I made changes at the last minute.
I hope that the furniture, when I receive it, will be as pleasing as the lady who assisted my purchase.
21 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Excellent customer service, listened to our needs and gave good clear advice.
25 juli 2026
Svar från DFS Furniture - Enfield
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
3 stars because only one of my sofa…
3 stars because only one of my sofa were delivered, instead of two. I contacted customer service she then texted someone but wasn't able to get a reply. she told me to wait until 72 hrs for a reply back from them.
23 juli 2026
Svar från DFS Furniture - Enfield
Good Morning,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is in our central distribution warehouse and this will be sent to your local warehouse as soon as possible, please be rest assured we will get this delivered to you.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service from start to finish
Excellent service from start to finish. The sales rep was very friendly, professional, and went above and beyond to help. Everything was completed to a high standard, and I couldn’t be happier with the experience. I would definitely recommend to anyone looking for quality service. Thank you!
22 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Enfield
Hello Mr Edwards,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our sales advisor Saif was fantastic
Our sales advisor Saif was fantastic. Clear, knowledgeable, honest and gave us great recommendations. It wasn’t just a sale, it was the sale that was most suited to us. No stone was left unturned.
18 juli 2026
Svar från DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Detta är Trustpilot
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