We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Se mer
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Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Se mer
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Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
467 Clepington Road, DD3 8RX, Dundee, Storbritannien
- 0333 999 9823
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
A well laid out store with several…
A well laid out store with several afordable options. Staff member was very helpful but not pushy.
We visited the store a few times and on each occasion we received respectful assistance.
14 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Dundee
Hello Dariusz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
we had excellent service yesterday…
we had excellent service yesterday everything was explained extremely well to us so that we went on to buy a suite and coffee table we also got a nice cup of coffee while we waited for our paper work to be done a big thank you to the staff at d f s
13 juli 2026
Svar från DFS Furniture - Dundee
Hello Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful staff assistant supplied…
Helpful staff assistant supplied accurate information detailing sizes and prices, additional options and very thorough.
The service was efficient.
We were offered coffee during the booking process and all questions were answered. Excellent customer service.
13 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly and personable
Jackson was very friendly and personable. He went through multiple sofa options to make sure I was happy with what I was going for. He didn’t rush me, which I was grateful for. Discount would have made the review an 11 😂.
4 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sean the Sales assistant was so helpful. …
Sean the Sales assistant was very strong on his product knowledge but more than that he listened to what I needed and made sure I was aware of all the different options I could consider to meet my needs. He was very attentive but definitely not pushy. I’d recommend dfs to others. Looking forward to receiving my furniture.
13 juli 2026
Svar från DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service from the…
Excellent customer service from the minute we arrived until the minute we left staff name Sean
13 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great sales person
Great sales person. Felt well looked after. Sofa arrived ahead of lead time, delivery men were great. Excellent
31 maj 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
The service at DFS Dundee was amazing!
The service at DFS Dundee was amazing! We got exactly what we needed. All the staff were so friendly and helpful especially Amy and Ellie who looked after myself and my Mum when we were purchasing our sofas. Great service!
11 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Staff all very friendly
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel rushed or pressured into anything! Can’t wait to receive our new sofas and will recommend dfs to others!
12 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
From the minute we walked in the door…
From the minute we walked in the door of D.F.S WE FELT WELCOME. There was no pressure from staff. We walked round store at our leisure, staff showed us to the sofa we were looking for and when we were ready, Amy came to our assistance and told us what we needed to know. Amy also gave us time to make a decision and even to visit other stores in the area. Amy was pleasant and polite, laid out all the options of the furniture we were buying. We were delighted with the purchase and can't wait for delivery.
ELLEN was just as pleasant and polite and very helpful when my daughter decided to buy her furniture.
Well done D.F.S.for employing such pleasant staff.
We will be back.
11 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
The staff were excellent
The staff were excellent. No pressure to buy. A smooth transaction. Would highly recommend.
11 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Ellie was amazing
Ellie was amazing, she is extremely helpful, knowledgeable and made me feel so relaxed when choosing my new settee
11 juli 2026
Svar från DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We had Ellie helping us today which…
We had Ellie helping us today which made the experience very good.
11 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Comfortable chair extremely nice salesman
The salesman took time to help and put or mind at rest about certain aspects of our purchase. We will certainly go back to DFS when looking for future furniture requirements
10 juli 2026
Svar från DFS Furniture - Dundee
Hello George,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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