We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Se mer
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Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Se mer
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Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
467 Clepington Road, DD3 8RX, Dundee, Storbritannien
- 0333 999 9823
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New Falcon Sofas
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
3 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very goid customer approach. .
Very knowlegable,about products ,very helpfull, polite, very approachable easy going .NO pressure to buy . The guy was great to talk to . 100% good
3 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very attentive assistant
Very attentive assistant, she hasn’t been there long but you’d not know that by the service she gave and her knowledge, definitely an asset to the company
3 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service. Very friendly and helpful.
Fantastic with my requests and questions.
Would definitely recommend to anyone looking for new furniture.
3 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Dundee
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great salesman really really helpful…
Great salesman really really helpful took us everything about the sofa
25 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Ellie was really helpful with giving us…
Ellie was really helpful with giving us information on which material is more resistant to scratches etc. She helped us pick the perfect sofa
2 augusti 2026
Svar från DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Quick and easy
Quick and easy. Listened to everything we wanted and didn’t push for an upsell like competitors did.
1 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Emily the staff was very professional…
Emily the staff was very professional and patient and too time to discuss all the offers in store. I am very pleased with the service. Highly recommended.
1 augusti 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Beth was very helpful and knowledgeable…
Beth was very helpful and knowledgeable and made our sofa purchase very graceful. Thank you!
1 augusti 2026
Svar från DFS Furniture - Dundee
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Beth.
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from John
Fantastic customer service from John. He explained everything to us which was great and was very friendly too.
1 augusti 2026
Svar från DFS Furniture - Dundee
Good Morning,
We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
sean took care of us from start to…
sean took care of us from start to finish and ensured we got what we needed
31 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Friendly expert staff member (Emily)…
Friendly expert staff member (Emily) very nice manner and extremely competent
30 juli 2026
Svar från DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
settee
Ruth, made us very welcome. She answered every question we had with knowledge and professionalism.
Her service was second to none. We look forward to the delivery of our new furniture.
30 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Buying occasional chairs
Customer service was excellent. Katie was very informative and friendly. Good range of products available to see.
30 juli 2026
Svar från DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Popped into DFS Dundee looking for a…
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting a great deal on a corner recliner and rug
29 juli 2026
Svar från DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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