Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Se mer
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Perfectly smooth transaction & very happy with sales staff who were informative in helping me choose what I wanted. Great service overall.
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Storbritannien
- 0333 999 9838
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
An all round great service The staff were so helpful not…
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose from I'd say, the best in town.
30 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Charlotte.
Kind Regards,
Jordan
DFS Customer Support
Perfectly smooth transaction & very…
Perfectly smooth transaction & very happy with sales staff who were informative in helping me choose what I wanted. Great service overall.
30 augusti 2026
The service was second to none
The service was second to none. I would definitely buy from there again
29 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Went in to purchase a new sofa
Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new sofa! We left with a brilliant new product and will definitely return as this was our second purchase with dfs for our sofas!
29 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Cheryl was our server
Cheryl was our server, and was very informative on the protection and cover on our new sofa, very pleasant and knowledgeable, thanks so much
24 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Cheryl was lovely and sorted us out…
Cheryl was lovely and sorted us out with everything we needed. Great customer service.
23 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great service and knowledge from Ryan
21 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Derry Londonderry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Conor delivered exceptional customer…
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much trouble, and he made the whole experience straightforward and stress-free. It's rare to come across someone who combines professionalism with such genuine care for customers. Thank you, Conor, for your excellent service.
16 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff who made the…
Very helpful staff who made the choosing of our new suite as easy as possible.
14 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
It was a great experience for us
It was a great experience for us. The salesman, Mr. Kieran, was very helpful and approachable. He patiently addressed and clarified all our doubts and concerns regarding the purchase.
13 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Amelie was more than helpful
Amelie was more than helpful, considering she has only been there 3 months. Very knowledgeable
13 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Dfs experience
Was a very easy experience today. Everything was explained in detail and l was asked if l had any questions that needed answered. Overall l was very happy with dfs today. Staff very friendly
11 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Arron had the patience of a saint and…
Arron had the patience of a saint and made this experience stress free. He went above and beyond to help us choose the right suite of furniture and nothing was a bother to him. He is a credit to your store and I would definitely come back.
8 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great staff welcoming friendly when I…
Great staff welcoming friendly when I was worrying about getting finance very reassuring took time to explain every thing I wanted to know
31 juli 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Cheryl was very helpful and really put…
Cheryl was very helpful and really put the effort in
2 augusti 2026
Svar från DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Derry Londonderry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Detta är Trustpilot
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