I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Se mer
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Se mer
Företaget har svarat
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Storbritannien
- 0333 999 9818
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Derby
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Relaxed atmosphere
Relaxed atmosphere,no sales people chasing you around the store.
Staff knowledgeable and friendly
Everything to explained very clearly about the sofa I wanted, around good experience.
22 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We went to DFS Derby and had a…
We went to DFS Derby and had a wonderful experience with Dom, who helped us find exactly what we were looking for. He explained everything to us in detail and make our experience smooth and enjoyable. Thanks for all your help, Dom. Also makes excellent coffee!
21 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A pleasant experience.
The gentleman who served me was very helpful, kind and patient. He did not push me into a decision but gave helpful comments where necessary.
14 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good service in Derby store…
Very good service in Derby store following doing my own research online
12 juli 2026
Svar från DFS Furniture - Derby
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Nice easy and no hassle experience in…
Nice easy and no hassle experience in store with the salesman that delt with our purchase.
13 juli 2026
Svar från DFS Furniture - Derby
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were welcomed by Nicky at the Derby…
We were welcomed by Nicky at the Derby store today .She was very helpful in giving us the information we needed regarding the product we bought. Also the process of purchasing was easy and quick.thank you .we can wait to get our sofa ❤️
20 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Derby
Hello Manuela,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Derby
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very easy to deal with
Nicky was very friendly and very informative. Answered every question we had and very patient. Really good to deal with and very happy with our purchase
19 juli 2026
Svar från DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service from our advisor…
Great customer service from our advisor Wayne who was really friendly, knowledgeable and accommodating. Cheers
19 juli 2026
Svar från DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Tasinah at dfs Derby was great she…
Tasinah at dfs Derby was great she helped us find our dream sofa.
19 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service from Tasina
Excellent customer service from Tasina. She couldn't have been any more helpful to us. Placing an order was seamless from start to finish, literally have no complaints at all!
17 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service, we didn’t feel rushed to make a decision and the information and knowledge we were given was really helpful
18 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Salesperson we dealt with was extremely…
Salesperson we dealt with was extremely helpful and knowledgeable regarding the product we were buying.
Answered all our questions. Easy to deal with and purchase was very straightforward .
17 juli 2026
Svar från DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I guess Dominic was great
I guess Dominic was great, he gave us an amazing shopping experience at derby dfs
15 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who served us was very…
The lady who served us was very pleasant and explained everything clearly and was very professional.
14 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
We’ve had item from you along time ago
We’ve had item from you along time ago. We thought of going to DFS for a look around. Was very pleased with loads to choose from. We pick the one we like and the lady was very friendly and explaining every thing. We thought the store was nice and friendly.
13 juli 2026
Svar från DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly Staff, very helpful
The staff were very friendly and knowledgeable about the products and were also happy for us to take our time while we decided exactly what we wanted.
12 juli 2026
Svar från DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service at DFS Derby
Ordered a sofa & cuddler chair at DFS Derby today, and I was very pleased with the service I received. Dominic was very helpful and listened to what I said I needed. He pointed out relevant things in relation to what I needed and then left us to look. He came back when I had made my decision and politely went through the ordering process with me. Great staff member !
12 juli 2026
Svar från DFS Furniture - Derby
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Detta är Trustpilot
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