We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Se mer
Företaget har svarat
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Se mer
Företaget har svarat
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Storbritannien
- 0333 999 9738
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We approached april who was very busy…
We approached april who was very busy but told us she'd got back to us which she did .Very pleasant experience informative and efficient. Would highly recommend the place .
30 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Jade was very personable and not pushy
Jade was very personable and not pushy. Very will to answer questions asked
30 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Generally a good experience
Generally a good experience but acoustics are poor in the building; my husband uses hearing aids and a couple nearby were talking very loudly to one of the staff so he struggled to hear our conversation
29 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review, it is much appreciated! We'll be sure to provide this feedback back to the in-store team.
Kind regards
Holly M
DFS Customer Support
Absolutely brilliant service , fabulous huge choice of sofas
Absolutely brilliant, we were not hassled by sales people, we were left to look at our own pace and once we had made our decision we were looked after exceedingly well. From making the decision to payment to delivery plan it was a very enjoyable experience and we are very excited to get our new sofa in a few weeks .
29 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful customer service made…
Very helpful customer service made purchasing my sofa quick and easy.
29 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Stress free service
We knew what we wanted and the salesperson took us through the procedure simply and with no fuss or pressure.
29 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Darley Dale
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Would purchase from DFS again!
Very pleased with the purchasing experience we received on visiting your Darley Dale store. Plenty of choice to suit any budget. Staff informative and helpful a pleasure to deal with!
28 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Customer service from Lee was…
Customer service from Lee was exceptional! He is a credit to DFS. He was friendly and very patient, answered all our questions and more! He allowed us time to discuss any issues and to pick the correct sofa to fit in our room.
28 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Gary was extremely helpful explained…
Gary was extremely helpful explained everything well and in detail and such a nice guy
28 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We were greeted on entering the…
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure.
After deciding on some furniture there was a gentleman soon with us to take us through the ordering process. He was polite, chatty and gave us all the information we wanted. The service was excellent.
26 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello Sue,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Received friendly
Received friendly, competent and informative service from Gary which made our experience at DFS a pleasure.
26 augusti 2026
Svar från DFS Furniture - Darley Dale
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were able to browse around on our…
We were able to browse around on our own but when we needed assistance Gary was very helpful & polite.
26 augusti 2026
Svar från DFS Furniture - Darley Dale
Good Morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Darley Dale
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. Made to feel so welcome. Went through all information throughout and made sure we understood everything.
26 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello Niesha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sales review
The lady was extremely helpful and made contact with a colleague if she wasnt sure about something. We were made to feel very welcome and she talked us through everything showing us the furniture we bought and how to care for our pieces. She was showing me the whole process on the computer and checking we were happy amd satisfied with our purchase. I would definitely recommend any of my friends and family to visit this site. A very good service.
24 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
The saleswoman was fantastic,She…
The saleswoman was fantastic,She explained everything clearly and went through fabric choices etc.
24 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
The salesman was great
The salesman was great. I’d done my research and knew I wanted a choice between 2 settees. He explained everything clearly. Showed me what I wanted to see.
23 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Five star April was amazing look after…
Five star April was amazing look after us so well. Thank you 👍👍👍
23 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Went through everything, and a very clear process.
23 augusti 2026
Svar från DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.