DFS Furniture - Coventry Omdömen 

4 233
TrustScore 5 av 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Storbritannien

  • 0333 999 9756

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 233)

95 419 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The perfect sales person

The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.

Thank you Darren.

6 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 4 av 5 stjärnor

Great show room and product selection

Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.

4 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good afternoon Michael,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Straight forward no hard selling

Straight forward no hard selling

6 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Liked it because they leave you until…

Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come

28 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good selection of sofas to choose from

Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.

2 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helpful staff

Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.

3 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great professional service

Really pleased with the whole process Steve was super helpful explained everything really impressed thank you

3 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Such a pleasant shopping experience

Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.

3 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service, excellent options and hopefully a lovely new sofa

The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.

Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.

3 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Salesman clear and concise about…

Salesman clear and concise about suite,guarantee and delivery.
No pressure.

2 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good morning Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

greeted by Will

We were greeted by Will at Alvis retail DFS.
He was polite, friendly and very informative.
He helped us with our measurements, to ensure corner sofa would fit in our home.

2 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Will.

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 4 av 5 stjärnor

I was happy with my purchase they…

I was happy with my purchase they helped me with the options for sizing so that the sofas will fit into my room

1 april 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good morning Miss Adderley,

Thank you for taking the time to give us a rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

"We had an absolutely amazing…

"We had an absolutely amazing experience buying our sofa from DFS. From start to finish, the process was seamless. The gentleman who dealt with us was fantastic—he was incredibly thorough, took the time to explain everything, and made sure we were completely happy with our choice. Highly recommend!"

27 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great customer service

Purchased our new sofa today and Will made the experience so easy for us. He was really knowledgeable and great with our 6 year old too. A great range to choose from and lots of flexibility with how we could pay. Much quicker and easier than we expected. Looking forward to receiving the sofa now. Thank you

29 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Will served us today

Will served us today. He was very helpful and kind, taking into account all of our needs. Will defo recommend

29 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good afternoon Liz,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff

29 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good afternoon,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

DFS AMAZING

From the minute we walked through the door we felt at ease we were approached by lovely members of staff who welcomed us to the store asked if they could help but as soon as we explained we wanted to just have a look round they left us to it with no pushing with questions or bother and that was exactly what we prefer, after a good look round we caught the attention of Steve asked him a few questions about items we were interested in and he was absolutely amazing new exactly how to answer our questions and concerns he had perfect knowledge and we couldn’t of been happier and we were able to order the chairs we wanted and they are to be delivered within a week which was an extra surprise as our last sofa we ordered from a different store took three months we wish we had shopped with DFS before. If you’re looking for amazing service and products go to DFS in Coventry and ask for Steve. Thank you DFS for having this guy on your team 5* A+ and more.

21 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good custom service

Friendly, professional & v helpful staff.
Good choice of fabrics.

27 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

No pushy sales people

No pushy sales people
Very friendly and informative sales assitant

26 mars 2026
Logotyp för DFS Furniture - Coventry

Svar från DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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