Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Se mer
Företaget har svarat
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Se mer
Företaget har svarat
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Storbritannien
- 0333 999 9790
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good efficient and knowlegeable…
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further questions we had.
6 september 2026
Svar från DFS Furniture - Christchurch
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Really helpful and patient and…
Really helpful and patient and knowledgeable .Happy with service we received .
7 september 2026
Svar från DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Returning customer
Friendly customer service. Great expanation through all options to purchase. Returning cutomer.
6 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Ask for Maxine
Super helpful Maxine helped us with our sofa purchase. Very friendly and knowledgeable.
6 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Nice relaxed purchasing experience
Nice relaxed purchasing experience. All questions answered professionally and no waffle!
Maxine was great to deal with.
6 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Lovely customer service today and made…
Lovely customer service today and made buying my sofa very easy
5 september 2026
Svar från DFS Furniture - Christchurch
Hello,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very helpful service
Very helpful service. Good knowledge of the sofas and cleaning of the them. Very friendly and willing to help
5 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Christchurch
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent experience
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and lead us to the right product in line with what we needed.
2 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Girene.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff member was very helpful
The staff member was very helpful, knowledgeable and very friendly. She explained everything I needed to know and took her time with me.
2 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Christchurch
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Sales rep Beth was very professional…
Sales rep Beth was very professional and helpful, making it very easy to select and purchase the right sofa for our needs. This is our second purchase from DFS; they are a very good company to do business with.
2 september 2026
Svar från DFS Furniture - Christchurch
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Good experience
Good experience in store, Shayna was great getting my order together
2 september 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Pleasant experience overall
We were greeted with a smile and offered a drink whilst Sue went through our options, and efficiently completed the sale by going through what would happen post sale.
1 september 2026
Svar från DFS Furniture - Christchurch
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sales Staff were great
Staff in shop very informative and knowledgeable, friendly and helpful.
No pushy sales tactics or following us around which we experienced in other similar shops.
30 augusti 2026
Svar från DFS Furniture - Christchurch
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful and efficient staff member
29 augusti 2026
Svar från DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very smooth transaction!
31 augusti 2026
Svar från DFS Furniture - Christchurch
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Christchurch
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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