Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All staff were polite, helpful and friendly with our kids from start to finish. Josh dealt with us and was fantastic, he was very patient with our children and helped us finalise our order really quic... Se mer
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I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... Se mer
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Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
4 Westway, CM1 3FJ, Chelmsford, Storbritannien
- 0333 999 9522
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was very informative, and gave us his time and advice.
Riley was very informative, very friendly experience. 11/10
6 april 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Matt was really knowledge and gave us lots of options (we had specific needs)
6 april 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Chelmsford DFS
Marco was extremely helpful, very knowledgeable and answered all of our questions with regards to sizes and furniture protection
2 april 2026
Svar från DFS Furniture - Chelmsford
Good morning Pete,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman Riley was very professional…
Salesman Riley was very professional and friendly and knowledgeable. Explained everything and made us comfortable with our purchase
1 april 2026
Svar från DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff were helpful
The staff were , great not trying to Push anything on us. Only shame Dfs don't put the mia range in store as on line only! One piece would help people i would suggest
30 mars 2026
Svar från DFS Furniture - Chelmsford
Good morning Fran,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Chelmsford
Good Morning Wendy,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Marco was very helpful.
29 mars 2026
Svar från DFS Furniture - Chelmsford
Good morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Found what we were looking for
Found what we were looking for and all the options in fabrics and colours explained comprehensively. Listened to what we were looking for at and helped us to achieve it.
24 mars 2026
Svar från DFS Furniture - Chelmsford
Good morning Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful and…
The staff were really helpful and explained all of the process
27 mars 2026
Svar från DFS Furniture - Chelmsford
Good morning Calista,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really lovely and seamless experience…
Really lovely and seamless experience from DFS in Chelmsford today. Ordered a fabulous sofa and the process was very relaxed, efficient and easy.
27 mars 2026
Svar från DFS Furniture - Chelmsford
Good morning Sean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were friendly, polite and professional
Staff were helpful, friendly and very professional. Excellent customer service from Alex in DFS Chelmsford. Would definitely recommend to friends and family. Enjoyable experience.
26 mars 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Chelmsford
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service.
Staff were professional and friendly with a wealth of knowledge. Purchased corner unit and stall. Happy with cost and quality of product. Alex gave excellent customer service with a coffee thrown in. Would definitely shop at DFS Chelmsford again.
26 mars 2026
Svar från DFS Furniture - Chelmsford
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley DFS
Riley was brilliant. Told him what we wanted and pointed us in the right directions straight away!
23 mars 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Chelmsford
Good morning Andrew,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly and helpful customer…
Very friendly and helpful customer service. We felt relaxed and able to ask questions as we made our choice, and feel that our purchase was good value for money. I would definitely recommend DFS.
9 mars 2026
Svar från DFS Furniture - Chelmsford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The young lad was very helpful and very…
The young lad was very helpful and very knowledgeable
21 mars 2026
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Chelmsford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Helpful staff
Didn't expect the sofa will only be available 3 months after we ordered it. Hopefully it will be delivered at the time it should be.
16 mars 2026
Svar från DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.