Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... Se mer
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Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Se mer
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We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
16 High Street, DN6 8DP, Doncaster, Storbritannien
- 0333 999 9732
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service from Lauren
Lauren was knowledgeable, professional and efficient .
Good service
30 juni 2026
Svar från DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Greeted by a very friendly young man who was a massive help in me purchasing my sofa.
Great knowledge of what brand I was looking for, size, colour etc.
Spent a decent amount of time with me and didn't rush to push the sale through.
Very pleasant experience from entering the store to leaving
29 juni 2026
Svar från DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great experience at DFS
Great experience at DFS! We bought a sofa and dining table, and Lauren was very helpful, friendly, and knowledgeable. Excellent customer service thank you, Lauren! Highly recommend
22 juni 2026
Svar från DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really great customer experience
Really great customer experience. Nothing too much trouble. Everything was dealt with in a professional and friendly manner.
28 juni 2026
Svar från DFS Furniture - Carcroft
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very courteous and polite
Lousie was very courteous and polite. I was left to browse at my own leisure before being approached and asked if their was anything she could help with. Thank you Lousie
28 juni 2026
Svar från DFS Furniture - Carcroft
Good Morning,
We are really happy that Louise met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service. Thoroughly explained the whole process on delivery and how to keep the sofa clean.
25 juni 2026
Svar från DFS Furniture - Carcroft
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Sales staff at Carcroft were great and…
Sales staff at Carcroft were great and very helpful, but had problems with e-sign documents, it wouldn’t load.
17 juni 2026
Svar från DFS Furniture - Carcroft
Hello Phil,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Carcroft
Hello Ashleigh,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great service all round
Great service all round. Lauren was great. Not too pushy. Very informative and explained everything. Offered different options but again not too pushy. We were really happy with the service.
22 juni 2026
Svar från DFS Furniture - Carcroft
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Carcroft
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Good choice of suites
Good choice of suites. Staff were helpful but not pushy and gave us a link to what we liked to look at it at home (measuring etc).
14 juni 2026
Svar från DFS Furniture - Carcroft
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
I was made very welcome she made…
I was made very welcome she made everything easy to buy no stress made me and my wife a drink it was so straightforward
13 juni 2026
Svar från DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I delt with the same person all the way…
I delt with the same person all the way through she was fantastic ,friendly and not pushy if all your sales people where like her you would have a great company her name was Louise Murry (Doncaster)
20 juni 2026
Svar från DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lauren R. Carcroft store .
From the moment we arrived we were made to feel relaxed, looked after and above all understood.
Lauren gave excellent Customer Service. She allowed us to ask questions, spend time browsing and above all take our time. She included our autistic son through out the whole process and allowed him to ask questions and make suggestions.
Thank you Lauren, it was an experience. A 10 out of 10 service.
20 juni 2026
Svar från DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Carcroft
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good service o quality service…
Very good service o quality service good customer support team
13 juni 2026
Svar från DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Our experience at DFS at Carcroft was…
Our experience at DFS at Carcroft was excellent. We were approached by a member of staff when we walked in and advised that we were free to browse and if we needed any help to just ask for advice. We were also offered tea or coffee whilst we were looking around. When we had finally decided which sofa we wanted the sales assistant "Helena" was very polite and super informative. Thanks for a stress free visit.
16 juni 2026
Svar från DFS Furniture - Carcroft
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience, wasn’t pushy and let us take our time. I believe Robbie helped us, he was kind and friendly and was there if we needed him
15 juni 2026
Svar från DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robbie.
Kind Regards,
Jordan
DFS Customer Support
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