We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Se mer
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DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Se mer
Företaget har svarat
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Storbritannien
- 0333 999 9749
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff
Really helpful staff....gave me lots of time and advice . Also the offer of a cyp of tea. Let me and my friend move the furniture around
23 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good afternoon Kirsty,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
that you spell their names correctly
Will you please be aware that our names are:
Malcolm Houghton and Margot Houghton
They do not have any other letter in front of them or behind them or any other in the middle. Please get it RIGHT !!!
Send another email showing the correct spelling
21 april 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service was made to feel very…
Great service was made to feel very welcome thankyou
17 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and knowledgeable staff
Lovely choice of sofas. Very friendly staff, especially Imogen and Rachel, who were very knowledgeable about their stock and were able to guide us in choosing the perfect sofa.
17 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I knew exactly what I wanted
16 april 2026
Svar från DFS Furniture - Bury St Edmunds
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very good service
Very good service, clear an concise explanation on the furniture we bought.
16 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good Afternoon Ian,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Good morning Tony,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Conner was brilliant
Conner was brilliant, really attentive and understood exactly what we we were looking for.
11 april 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great range of furniture
Great range of furniture - excellent sales team - highly recommend
4 april 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Matt was very helpful and with our…
Matt was very helpful and with our purchase he explained everything to us about our sofas.
High recommended Matt he was very friendly and polite
12 april 2026
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
We had Jenny looking after us
We had Jenny looking after us. She was very helpful and made the process of buying our new sofa a pleasant experience.
12 april 2026
Svar från DFS Furniture - Bury St Edmunds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
When going in i hadnt opened door and…
When going in i hadnt even opened the door and someone stood there which was uncomfortable, then later a group of sales people just laughing mucking around. Finally saw Jenny and she was amazing. Felt so relaxed she explained everything, great service. She is highly recommended if you need someone to talk to.
11 april 2026
Svar från DFS Furniture - Bury St Edmunds
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good experience
Rachel the sales person was extremely helpful to us from the moment we arrived. She was very attentive to our needs and was able to provide all the information we needed to make a decision on a purchase. We spent two hours in the store and we didn’t feel any sales pressure at all. Rachel was wonderful.
10 april 2026
Svar från DFS Furniture - Bury St Edmunds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff. They were happy to discuss our needs and assist our final choices for the new suite. Our order was repeated back to us clearly, to avoid any confusion and we were very pleased with the whole experience in the store. We were also advised about methods to dispose of our old furniture, which was very helpful. Great service and a stress free experience, Thank you
10 april 2026
Svar från DFS Furniture - Bury St Edmunds
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Bury St Edmunds
Good morning Nicola,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great service
7 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good morning Em,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service
Excellent service, very friendly staff. All aspects of purchase clearly explained and all questions answered
6 april 2026
Svar från DFS Furniture - Bury St Edmunds
Good afternoon Ezi,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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