Anna was very friendly and let us shop the way we wanted without feeling we were harassed. We were unable to deal with her once we got back as she had finished for the day and her colleague (unfortuna... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Se mer
Företaget har svarat
I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Se mer
It is always nicer to try out sofas in the store and benefit from staff expertise rather than order online. I was made aware of more available features that the sofa I bought had than I would have... Se mer
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Highwood Lane, Patchway, BS34 5TQ, Bristol, Storbritannien
- 0333 999 9775
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Friendly staff; clear and well-informed explanation of costs, timescales, material care, etc; overall very good experience!
10 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady was patient and explained…
The lady was patient and explained everything perfectly
10 augusti 2026
Svar från DFS Furniture - Bristol
Hello Kate,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Member of staff was lovely helpful and…
Member of staff was lovely helpful and understanding,this was our 4th sofa on a trot lol always happy tl return
10 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Informative staff with patience with…
Informative staff with patience with the children whilst we looked at the options
10 augusti 2026
Svar från DFS Furniture - Bristol
Hello Simon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service from John
Great service from John. Looked up the mattress we wanted and got everything arranged quickly.
8 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Service with a smile
We went into a few sofa shops prior to going into DFS, when we did we met Neil, he helped show us what options were available and was a pleasure to deal with making sure we picked the right decision for us.
8 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Linda helped us choose the right sofa…
Linda helped us choose the right sofa for us, very helpful and understood what we were looking for. Excellent customer service!
8 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a fantastic experience buying a…
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly knowledgeable, efficient, and had a really pleasant manner. Excellent salesperson who made a stressful situation easy. Highly recommend!
5 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
professional, helpful, was not rushed,
see below: all staff were VERY helpful especially Mike.
we were not rushed at all .
would thoroughly recommend you 100%.
5 augusti 2026
Svar från DFS Furniture - Bristol
Hello Ross,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
the sales rep MIKE very helpful with…
the sales rep MIKE very helpful with information about furniture nice friendly person answered all questions thankyou
4 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff was fantastic very helpful i give them all 🌟
The staff was fantastic very helpful and lovely they will attend you as soon you enter the shop I'm impressed
4 augusti 2026
Svar från DFS Furniture - Bristol
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Michael was amazing 👏
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showed us other suitable options within our price range.
We came away very satisfied with our purchase 😀.
Thank you Michael if we could give you 11 out of 10 we would even though I wasn't able to successfull with the display only furniture I had my eye on .😀🤣😀
28 juli 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
The customer service from John was fantastic from start to finish, he was friendly, welcoming and helpful throughout the whole process. I’m really pleased with my purchase and had a great experience!
3 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The lady was lovely she explained…
The lady was lovely she explained everything to us which she took her time to do so.
3 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service at DFS
The process of buying a new sofa from DFS was incredibly smooth and easy. We were lucky to deal with David. David was a friendly and well informed sales assistant and was a pleasure to do business with. If I were to buy a sofa soon again I would purposely drive to the cribbs causeway store again so as to deal with David again. Many thanks,
Mr Jeffries.
2 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.