First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... Se mer
Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Se mer
Företaget har svarat
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Highwood Lane, Patchway, BS34 5TQ, Bristol, Storbritannien
- 0333 999 9775
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service with a smile
We went into a few sofa shops prior to going into DFS, when we did we met Neil, he helped show us what options were available and was a pleasure to deal with making sure we picked the right decision for us.
8 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Linda helped us choose the right sofa…
Linda helped us choose the right sofa for us, very helpful and understood what we were looking for. Excellent customer service!
8 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a fantastic experience buying a…
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly knowledgeable, efficient, and had a really pleasant manner. Excellent salesperson who made a stressful situation easy. Highly recommend!
5 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
professional, helpful, was not rushed,
see below: all staff were VERY helpful especially Mike.
we were not rushed at all .
would thoroughly recommend you 100%.
5 augusti 2026
Svar från DFS Furniture - Bristol
Hello Ross,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
the sales rep MIKE very helpful with…
the sales rep MIKE very helpful with information about furniture nice friendly person answered all questions thankyou
4 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff was fantastic very helpful i give them all 🌟
The staff was fantastic very helpful and lovely they will attend you as soon you enter the shop I'm impressed
4 augusti 2026
Svar från DFS Furniture - Bristol
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Michael was amazing 👏
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showed us other suitable options within our price range.
We came away very satisfied with our purchase 😀.
Thank you Michael if we could give you 11 out of 10 we would even though I wasn't able to successfull with the display only furniture I had my eye on .😀🤣😀
28 juli 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
The customer service from John was fantastic from start to finish, he was friendly, welcoming and helpful throughout the whole process. I’m really pleased with my purchase and had a great experience!
3 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The lady was lovely she explained…
The lady was lovely she explained everything to us which she took her time to do so.
3 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service at DFS
The process of buying a new sofa from DFS was incredibly smooth and easy. We were lucky to deal with David. David was a friendly and well informed sales assistant and was a pleasure to do business with. If I were to buy a sofa soon again I would purposely drive to the cribbs causeway store again so as to deal with David again. Many thanks,
Mr Jeffries.
2 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Really easy transaction sales person…
Really easy transaction sales person not pushy great experience
2 augusti 2026
Svar från DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Delivery of Rise N Recline chair…
DFS delivered my Rise N Recline chair on the day it was due in the timeframe they specified. Quickly put together by 2 men who also took away the rubbish all within 10 minutes
26 juli 2026
Svar från DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Lady that served us was very friendly…
Lady that served us was very friendly and professional
1 augusti 2026
Svar från DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bristol
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
New sofas
Neil made us feel very happy with our choices by explaining everything in detail and making sure we are going to be pleased with our new sofas.
1 augusti 2026
Svar från DFS Furniture - Bristol
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Neil.
Kind Regards,
Jordan
DFS Customer Support
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