Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Se mer
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The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Se mer
Företaget har svarat
Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
The Linkway, Unit 15b, BL6 6JA, Bolton, Storbritannien
- 0333 999 9736
4,9
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The sales advisor was very helpful and…
The sales advisor was very helpful and the process was easy and quick.
23 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
The customer service was excellent-…
The customer service was excellent- Sunny the member of staff who looked after us was brilliant . The level of attention and professionalism was off the scale! we were offered coffee, he explained everything thoroughly and was extremely personable. An absolute gentleman.
23 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The young lad in store was very helpful…
The young lad in store was very helpful and did make you feel like you was under no pressure.
23 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Only in the store for about half hour…
Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experience. Defo recommend !!
23 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent
The lady was very nice, very polite and gave it’s all the relevant information we needed. We felt comfortable with her and she helped us make the right decision.
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff member very helpful
Staff member very helpful, advised of sofas which matched our measurements and gave us time / space to look at these without any pressure.
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Soni was brilliant
Soni was brilliant. Very helpful, informative & very easy to chat to. Didn’t feel pressured into buying anything.
We can’t wait for our new furniture for our new home! Thanks Soni 😊
21 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service.
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Bolton - Stephanie
I believe my assistant was Stephanie and she was extremely good.
Stephanie:
Listened to me and observed me
Was engaging and accommodating
Was efficient and professional but was also extremely warm
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy with our purchase and the whole process was very easy.
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
New sofa purchased!
Really helpful, great customer service, lots to choose from with different fabric options
Walked away happy with my purchase
22 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff
Helpful friendly staff. Very knowledgeable and really helped with sizes and planning which couch would be best for us. Steph was amazing 10/10
21 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Excellent experience
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that our requirements were met and efficiently took us through the process. All easy and drama free.
21 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience at the Bolton store…
Great experience at the Bolton store this week. Managed to order a custom made couch that wasn’t even on the website / show room.
Our sales rep Ricky was great & very knowledgeable.
19 augusti 2026
Svar från DFS Furniture - Bolton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service very friendly…
Great customer service very friendly helpful and informative
20 augusti 2026
Svar från DFS Furniture - Bolton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had the best service
We had the best service. Everything went really well and smoothly. We were explained everything really well.
Thank u so much.
19 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
David was excellent he answered our questions and explained everything thoroughly. We would deal with DFS and specifically David again.
19 augusti 2026
Svar från DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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