Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... Se mer
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Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Se mer
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Steph was lovely and made it a very relaxed and personable experience. We felt under no pressure and she was very clear and concise explaining everything. We appreciated her warmth and honesty and s... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
The Linkway, Unit 15b, BL6 6JA, Bolton, Storbritannien
- 0333 999 9736
4,9
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ben was really helpful and…
Ben was really helpful and knowledgeable. Experience was great, everything explained perfectly, exemplary service.
21 juli 2026
Svar från DFS Furniture - Bolton
Hello Mrs Porter,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
We only went to look at sofas but fell in love with one and bought it. The staff member, Ben, looked after us well. There was no pressure selling and he explained everything for us.
21 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I normally avoid showrooms like this…
I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with the sofa, was informed when it would be delivered, and the delivery team set it all up for me and took away the boxes. Very positive experiance.
9 januari 2026
Svar från DFS Furniture - Bolton
Hello Mister,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Good friendly service throughout the…
Good friendly service throughout the process, good detail of the sofa , measurements etc , came away with a good service
19 juli 2026
Svar från DFS Furniture - Bolton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and helpful
15 juli 2026
Svar från DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We had spent the day looking at…
We had spent the day looking at different retailers for an accent chair for our bedroom.
Your staff member Jack was very informative giving us all the information required measurements etc without being pushy. He was a pleasure to do business with.
19 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Amazing deals and service
A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our questions, and was incredibly patient. He went the extra mile to ensure everything was accurate and correct for us. Thank you for such a fantastic experience!
18 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good experience in general
Good experience in general. Sales assistant Ben, was really pleasant and helpful, a credit to your store.
In fact all of the staff we came across seemed very friendlyzz
18 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Relaxed no pressure salesman Ben
Relaxed no pressure salesman Ben, explained in layman's terms.
Excellent choice in coverings.
16 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello Dawn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff who are very knowledgeable..they listen and explain everything very well
16 juli 2026
Svar från DFS Furniture - Bolton
Hello Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Purchased the sofa we wanted.
Purchased the sofa we wanted.
Adam, the sales rep was very polite friendly and thorough in explaining everything
15 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Rick was very helpful
Rick made us feel very comfortable made us drinks, he explained everything in detail how to look after our furniture, when to expect delivery what the delivery men would do when delivering our settee and chair he couldn't have been more helpful, thankyou very much rick.
15 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We have just but in our order for our…
We have just but in our order for our new sofa with Ben although we haven’t got the items delivered as yet and can’t give a full review on how it all is start to finish but Ben made the start of the process easy and helpful he gave us time to talk amongst ourselves as well as being on hand for any questions throughout the process he made sure everyone was happy with the decisions made.
15 juli 2026
Svar från DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Steph was great!
12 juli 2026
Svar från DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS had a great choice of sofas in the…
DFS had a great choice of sofas in the showroom to look at and try before you buy. Staff are not pushy and give you time to look always asking to call if you need support or help. Easy process to order and explain everything in detail including double checking the order details to avoid any issues.
Adam at the Middlebrook store in Bolton was fantastic and very likeable. Offered advice and helped with sizes, colour and what may work in the space we have. I included a video to show the space which helped and he gave an honest view. Personable, friendly and helpful in all aspects from choices and ordering.
14 juli 2026
Svar från DFS Furniture - Bolton
Hello Lorraine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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