Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Se mer
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Fantastic service, we visited during the store being renovated but the store was clean and set out really nice. I personally prefer the new store look compared to the previous layout it feels homely.... Se mer
Företaget har svarat
The Customer Service by the staff in store was exceptional. The staff that attended to me was very friendly, helpful and warm to talk to therefore, I was able to ask questions and get the answers unti... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Storbritannien
- 0333 999 9807
4,9
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Birstall
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Really great customer service by Kaitlyn . Very informative and made the buying experience very pleasant. Helped us to make an informative decision based more on our needs rather than what we had initially had in mind.
4 augusti 2026
Svar från DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service from Robbie
Robbie was friendly, knowledgeable and answered all our questions
1 augusti 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Extremely helpful staff who explained…
Extremely helpful staff who explained everything about the furniture we had purchased.
1 augusti 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sonny was brilliant informative great…
Sonny was brilliant informative great customer service can't wait for my new sofa
3 augusti 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
I didn’t feel rushed and was understood…
I didn’t feel rushed and was understood when I asked lots of questions.
3 augusti 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Neil was very informative
Neil was very informative, friendly and made the whole experience a great one
2 augusti 2026
Svar från DFS Furniture - Birstall
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Really impressed with the team at DFS
Really impressed with the team at DFS. Friendly, professional, and excellent customer service throughout.
1 augusti 2026
Svar från DFS Furniture - Birstall
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very easy to choose from there range
Very easy to choose from there range. Friendly staff helped the second we came in store.
1 augusti 2026
Svar från DFS Furniture - Birstall
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff was really helpful
1 augusti 2026
Svar från DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service and knowledge from the…
Great service and knowledge from the Birstall team.
1 augusti 2026
Svar från DFS Furniture - Birstall
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS the best choice
Over the past few months searched various furniture stores and always came back to DFS. The sofa we saw on our first visit to DFS is the one we have chosen. The staff on each visit have been friendly and helpful. Today we purchased our choice and Sonny at Birstall store was informative, very helpful and professional.
31 juli 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Customer servive
The lady that dealt with my enquiry to the sofa I had been looking online at was super friendly and helpful. She went out of her way to show me the product with measurements. She wasn't pushy and was personable. It was a relaxing experience
31 juli 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful lady showed me all rhe…
Very helpful lady showed me all rhe options and explained everything to me.
31 juli 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
The overall experience was really great…
The overall experience was really great Craig was helpful, informative and not pushy but understanding ….just a perfect experience . Thank you
3 juli 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
29 juli 2026
Svar från DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
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