We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Företaget har svarat
I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Se mer
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
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I had a wide choice of sofas to choose from. Everything was very easy to order online.
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget

Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The customer service at DFS Basingstoke was excellent! Management and staff were very professional and extremely helpful! Thank you for making our sofa shopping delightful. Keep up the great work!
Good selection of sofas and the service was exceptional.
My husband and myself were very happy with the purchasing of our sofas. Eloise was very knowledgeable and was able to answer all our questions. Everything was explained about any extras. We look forward to having them in our home.
The sales guy was very helpful and informative, not pushy, gave us time to think and decide what we wanted.
No Pressure, no fuss.
An enjoyable experience
:-)
Very pleased with our visit to the Basingstoke store. The lady who sold us our sofa was nice and very helpful EMJAY was very professional and friendly. She could have sold us more (IF WE ONLY HAD THE ROOM 🤣🤣)
Absolutely fantastic customer service. Went in looking, came out spending. Was looked after brilliantly from start to finish. All questions answered with no niff naff by Issy. She explained everything in detail and nothing was too much trouble for her. Soooo happy with my purchase.
Isabelle assisted us in choosing a sofa that was right for us and our life style. She made the paperwork easy to go through and managed any concerns we had at the time.
We have been served by adviser “0kr-ELOISE” and she helped us very kindly and respectfully in selecting the right sofa. We have been provided sufficient details about the purchase including protection plan. Also the adviser provided us enough opportunity to test and feel the sofa. Definitely will recommend DFS and help provided by “ELoise” at Basingstoke
Izzy in Basingstoke was very helpful and gave us lots of advice helping us choose the perfect sofa for our first home
Great friendly service from Lucas at the store.
We were served by Ben tonight whom was really understanding with my wife who suffers from server anxiety he made purchasing the suite easy and trouble free.
All good, no pressure, expert knowledge of the product, thoroughly nice guy.
Left alone to try out all sofas we were interested in then when we decided the customer assistance was second to none, thank you Ben at Basingstoke branch! Very informative and helpful which ended in a sale of 2 sofas, very pleased, thank you 😊
Amazing customer service, Issy was wonderful to to talk to and very informative.
Had a great experience at Basingstoke DFS. The sales girl was super friendly and authentic as well as informative without being pushy. We returned the following day and secured a sofa and chair. Thanks so much , I think it was MJ?
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.