We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Se mer
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
Företaget har svarat
I had a wide choice of sofas to choose from. Everything was very easy to order online.
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Storbritannien
- 0333 999 9760
4,6
Utmärkt
701 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Issy
Great service from Issy, informative, helpful and knowledgable, thankful for the guidance and love the sofa.
28 februari 2022
Quick and easy purchase from a friendly…
Quick and easy purchase from a friendly member of the team
27 februari 2022
Best customer service!
We visited DFS basingstoke looking for a sofa for our apartment. We weren’t approached at first but that was actually nice to look at sofas and test them out and do our own thing first.
We were approached by John M he said he is from the farnborough site, he explained everything in so much detail, he was warm, passionate and the most friendliest customer service advisor i have ever come across! The order process was very easy and so happy with our purchase!
But unhappy dfs basingstoke is closing down!
23 februari 2022
Furniture Purchase
Although the store was closing down the staff were ever so helpful. Issy took her time to explain everything and was very professional.
23 februari 2022
Quick and easy purchase
Quick and easy purchase with good extras thrown in on top. Answered all questions fully and catered to our exact needs
20 februari 2022
All the staff were friendly and helpful…
All the staff were friendly and helpful and made the purchase of a couple of recliners as simple as possible. It is a shame that the store is closing. I hope it will return soon.
17 februari 2022
Basingstoke store is closing down so…
Basingstoke store is closing down so the building was cold. Lots of deals to be had on ex display furniture. We weren't pounced upon as soon as we entered the store , no hard sell , unlike some other furniture stores we have been in. Very helpful. informative and patients salesman. Would recommend but such a shame the store is being closed and staff moved to stores in other towns.
17 februari 2022
Very helpful staff
Very helpful staff, busy so occasional wait while they dealt with other customers - pity this location is closing
16 februari 2022
The staff were very helpful and…
The staff were very helpful and answered our questions very clearly.
15 februari 2022
Great service
Eloise was amazing. She explained everything and guided me through the process with expertise and care. Its a real shame this store is closing
15 februari 2022
Basingstoke DFS store…
We visited the Basingstoke store knowing what we wanted but not the style, there was a good range of sofas to look over and it was easy to make a disition for the two, two seater and one single seat reciining cloth sofas we wanted. Issy guided us through the purchasing process and explained everything about the delivery, removal of old sofas and care of our new buy very efficiently and professionally. We were very satisfied with the service and product quality.
13 februari 2022
Lucas was brilliant
Lucas, excellent help, friendly and sound advice.
Much appreciated!
Alex and Kate
12 februari 2022
Ben the salesperson was very…
Ben the salesperson was very knowledgeable and professional
12 februari 2022
Helpful Issy
Issy was really knowledgeable and helpful, she made the buying process really easy and a pleasure. Hopefully the rest of the process goes as well.
It was a shame that the materials were not consistent over the range we were looking at, as we were hoping to have had the velvet over both items.
10 februari 2022
Really helpful and friendly service.
9 februari 2022
Very happy - thanks MJ!!
Went to DFS with an idea of what we wanted but delivery time was very important. The sales assistant, MJ, listened to what we needed and what we liked. Made suggestions. She spent time looking at stock to see what we could get delivered quicker. She understand why we needed a short delivery time and was very understanding and compassionate. We ended up seeing another sofa in the show room which we brought and came with a shorter delivery. This for us was a great outcome. MJ was very thorough in talking us through all the steps. We even left with a lamp and cushions. Can’t wait to get our new sofas. MJ was fantastic!!
Only negative - big one - the staff are having to relocate to Reading due to Basingstoke showroom closing down. DFS should be trying to stay in the town.
8 februari 2022
Great service
5 februari 2022
Great service, great products
Great, unintrusive service, Ben let us mess around with sitting and measuring for an hour and when we asked for his help, he was straight there. Just what you need.
4 februari 2022
Had a really helpful assistant in Ben
Had a really helpful assistant in Ben , He answered all our questions and was knowledgeable about everything we needed to know.
4 februari 2022
Detta är Trustpilot
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