Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... Se mer
Företaget har svarat
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Se mer
Företaget har svarat
I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Lockheed Close, OX16 1LX, Banbury, Storbritannien
- 0333 999 9752
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent, friendly customer service
Paul was very helpful. He made sure we were getting exactly what we wanted. Everything clearly explained.
21 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Banbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff member Paul was extremely…
The staff member Paul was extremely helpful in every way.
20 juli 2026
Svar från DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy
No pressure to buy. Blake was very helpful and patient gave us lots of information and assisted us in buying the right sofa for us.
19 juli 2026
Svar från DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
How helpful Cheryl was
19 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent furniture and excellent service
I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a cup of coffee.
I went to several other furniture shops, in 5 other locations, and none of them had any furniture of interest to me. DFS seems to stock what I want.
18 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Paul was delightful!
Paul was very helpful and extremely knowledgable about the products! Nothing was too much of an ask.
18 juli 2026
Svar från DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The sales lady was extremely helpful…
The sales lady was extremely helpful and this is my second purchase this year via her
17 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Cheryl
15 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service from Blake
Amazing customer service from Blake. It was a pleasure and a great experience shopping at DFS.
8 juli 2026
Svar från DFS Furniture - Banbury
Good afternoon Julie,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Emma was a very good sales lady
Emma was a very good sales lady, no pushing sales on us but very imformative,
14 juli 2026
Svar från DFS Furniture - Banbury
Hello Shirley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Banbury
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent service from staff
Excellent service from staff
Really glad to be buying from dfs
12 juli 2026
Svar från DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient professional service
Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.
12 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Banbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful staff
Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)
12 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Have been a DFS customer for over…20yrs
Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.
11 juli 2026
Svar från DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.