DFS Furniture - Banbury Omdömen 

Very good customer service

Great service wasn’t bothered while choosing once ready were treated well with very knowledgeable Blake

Very helpful salesperson, obviously knew his products well. He was very well mannered, he let us take our time in choosing exactly what we wanted. We could not fault his service.

Cheryl welcomed us back to the Banbury branch and answered our remaining questions in a frank, professional and friendly manner. As a result, we were pleased to confirm our order for an Arundel sofa and Cheryl talked us through all the options in detail.

The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and was very knowledgeable. He talked us through every option and the delivery process very confidently.

Cheryl in the Banbury store, absolutely fantastic!! Super personal, welcoming and caring. Highly recommend

It was a great service , Blake was knowledgeable and took us through all the options open to us ! He was informative with out pressure and thorough .

The service we received was very good. From the help to find the right sofa bed to the information given and coffee offered during the process. It made the whole experience really relaxed and non stressful

Fantastic service from Blake at DFS Banbury. He was incredibly helpful, knowledgeable and friendly, offering great advice throughout. Nothing was too much trouble, and the whole experience was a pleasure from start to finish.

Blake was a real pleasure to deal with. Highly recommended!

Holly was brilliant from start to finish. Knowledgeable about the sofas and products she was selling, and keen to let us know about the guarantees and cleaning process that DFS has to offer.

Very helpful, quick and easy

We were so happy with our shopping trip to get a couple of sofas from your Banbury store. We had chosen what we had wanted before our visit. A lovely young lady called Holly served us and she could not have been more helpful and professional. She dealt with all our questions with ease and was just wonderful. You have a very valuable member of staff there DFS. An absolute 10 out of 10 from us.

Service was brilliant
Lovely staff

The sales lady was exceptionally helpful, and made the purchase very easy and pleasant.

Amazing service at Banbury DFS,Paul was so nice and very helpful

I thought the process of choosing our chairs was very
good. I felt we were given the time needed to browse
effectively and enough interaction to ensure we had all the information we needed to base our decision on.
The guy who dealt with us was extremely helpful and
patient and exhibited sound knowledge which is always helpful.

Excellent, knowledgeable service from staff. Easy transaction.

We visited Banbury DFS to look into buying a set of sofas and were assisted by Cheryl who was excellent. Covered off all the options available in a professional friendly manner. Highly recommend! 11/10 top customer service no complaints :0)

We recently purchased a new sofa from DFS, and I wanted to leave a special review for Paul, who looked after us throughout the whole process.
As soon as we walked into the store, Paul greeted us, introduced himself, and asked if we needed any help. We explained that we were just browsing, and he completely respected that. There was no pressure, no hovering, and no feeling that we were being watched while we looked around. It made for such a relaxed and comfortable shopping experience.
When we found a sofa we liked, we approached Paul for more information. He was incredibly knowledgeable and took the time to explain all of the different options available without ever making us feel rushed. We told him we wanted to go home, check our measurements, and think about it. Once again, he respected our decision completely and didn't become pushy or try to pressure us into buying.
Three days later, we returned to the store and were pleased to see Paul again. He remembered us, was fantastic with our children, and made us all feel so welcome. His friendly manner, product knowledge, and honest guidance gave us complete confidence in our decision.
Thanks to Paul's excellent service, we bought our beautiful new sofa, along with the matching snuggle chair, coffee table, side table, rug, and a care warranty! It wasn't because we felt pressured—it was because Paul genuinely helped us find the perfect pieces for our home and explained the benefits of each option.
We left the store feeling excited, happy, and looking forward to our new furniture arriving. Thank you, Paul, for making what could have been a stressful purchase such an enjoyable experience. You're a real credit to DFS, and we will definitely be back in the future.