From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Se mer
Företaget har svarat
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Se mer
Företaget har svarat
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Storbritannien
- 0333 999 9740
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff is best asset,
The member of staff was so helpful and patient. Guided us round store and made such a difference. We ordered the furniture this morning.
16 augusti 2026
Very pleasant staff
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the way through your purchase and explains all about the care and after care
15 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Fantastic service from Marty with no…
Fantastic service from Marty with no pressure to buy. Very helpful & friendly staff, was a pleasure buying our new sofa at DFS.
14 augusti 2026
Svar från DFS Furniture - Ayr
Good Morning,
We are really happy that Marty met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service. The staff were very helpful and made it very easy to choose our sofabed. It was a pleasure to shop at DFS.
14 augusti 2026
Svar från DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent in store experience in Ayr
14 augusti 2026
Svar från DFS Furniture - Ayr
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great staff
Great staff who were able to personalise our sofa to fit the area available in our small flat.
13 augusti 2026
Svar från DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Nice roomy showroom easy to look at…
Nice roomy showroom easy to look at displays staff were on hand if you needed them but not in your face
12 augusti 2026
Svar från DFS Furniture - Ayr
Hello Gary,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
New sofa day
Staff member was approachable and friendly. Answered any questions I had and did not try to give me the big sale which actually worked in her favour as I left the store after purchasing a new sofa.
5 augusti 2026
Svar från DFS Furniture - Ayr
Hello Mrs Cartner,
Thank you so much for taking the time to give us a rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sales assistant was very informative…
Sales assistant was very informative and helpful she has obviously been trained extremely well.
If I was to come back I would be looking for her to help.
12 augusti 2026
Svar från DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Service
Colene was very knowledgeable, friendly and helpful but not at all pushy. Listened and knew exactly what I was looking for. Well done.
10 augusti 2026
Svar från DFS Furniture - Ayr
Hello Joss,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, amazing product knowledge and happy to explore various options on the modular sofa design. Nothing was too much trouble, very friendly and professional in store sales adviser named Coleen
11 augusti 2026
Svar från DFS Furniture - Ayr
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent sales and customer service
We walked in and had a few minutes to look around before being approached by a member of staff to offer help, this is very relaxing and no pressure into have someone follow you around the showroom ready to pounce for a sale. We had a good few seats on various sofas before Amanda came over a good 20 minutes later to offer assistance, she was extremely helpful and pointed us in the right direction for our needs, we then narrowed down our sofas and eventually came to a final choice on a deal. Amanda was very professional towards us and made us feel very welcome and chatted away to us.
10 augusti 2026
Svar från DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Amanda met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff member who we were dealing…
The staff member who we were dealing with was so so nice and made us feel so comfortable. When we went into the shop he asked us if we needed a hand with anything, we replied that we having a look. He was really good and granted my wish he gave us time to walk about the shop and for to take my time at picking a suite. We hate going into shops and the staff are in ur face, but not him as he gave us time to have a good look around. Such a lovely boy. I will definitely be shopping there again. Keep up the good work team
2 augusti 2026
Svar från DFS Furniture - Ayr
Hello Betty,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Staff are a credit to your company…
Staff are a credit to your company brilliant service
10 augusti 2026
Svar från DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Returning customer due to the service I…
Returning customer due to the service I receive from Ashley, very helpful, very friendly.
8 augusti 2026
Svar från DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ashley was wry helpful from start to…
Ashley was very helpful from start to finish and explained everything very clearly to make sure we were happy with everything would recommend anyone to ask for her if ever in the Ayr store
9 augusti 2026
Svar från DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had Colleen as our sales assistant…
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant
7 augusti 2026
Svar från DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.