Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... Se mer
Företaget har svarat
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Se mer
Företaget har svarat
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Bedford Road, AB24 3LH, Aberdeen, Storbritannien
- 0333 999 9809
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Everything was explained in detail in a friendly manner. Really took time to show me the product and make sure my order was correct.
6 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, offered refreshments whilst we went through our requirements and order purchase, kids were also offered refreshments . Simple easy no hassle procedure and efficiently helped us with what we required.
5 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello Michael,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aberdeen
Hello Margaret,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great choice of sofa's
Great choice of sofa's, chairs, rugs etc. Salesman was very polite & informative. The only downfall is the lead time of 12 weeks for a single chair!
4 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
From the moment we walked in the door…
From the moment we walked in the door the help and advise was 2nd to none
4 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable, friendly and helpful staff.
Knowledgeable, friendly and helpful people and an excellent choice of items and reasonable prices. Very good overall.
3 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
We had a great experience
We had a great experience, we arrived at your Aberdeen show room yesterday and saw a sofa set we really liked, Helen helped us look at all the different options, from the moment we arrived to ordering the sofa it was flawless.
2 augusti 2026
Svar från DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very helpful
Chris was very helpful and knowledgeable and helped us to pick the correct sofa for us.
2 augusti 2026
Svar från DFS Furniture - Aberdeen
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service today whilst browsing the…
Great service today whilst browsing the store. Simon was very attentive and not pushy in the slightest. And helped us with all our questions.
1 augusti 2026
Svar från DFS Furniture - Aberdeen
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Simon.
Kind Regards,
Jordan
DFS Customer Support
Staff member who i dealt with was good…
Staff member who i dealt with was good . Not pushy or trying to force sell to .Explained well and was and was patient with us very good experience 10/10
31 juli 2026
Svar från DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Really disappointed with dfs
Really disappointed with dfs, we ordered a 7 day express delivery sofa on 11 july 2026 and up to now we still haven't received the sofa, customer service is rude and now telling us next delivery date is 9 August!
Better to go for the ones that will take weeks to deliver
11 juli 2026
Svar från DFS Furniture - Aberdeen
Good Morning Ejay,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and the service you have received from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is estimated to be due into your local warehouse by Monday 3rd August, once this has arrived we will be able to look into an earlier delivery slot for you. Please be rest assured we will aim to deliver your furniture as soon as possible.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
visited DFS today and was made to feel…
visited DFS today and was made to feel very welcome from the moment I arrived. The customer service was excellent, and the team helped us find exactly what we were looking for. A great experience from start to finish—I would highly recommend them!
30 juli 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience at DFS
I had a great experience at DFS. Neil was so helpful throughout. He was so attentive and listened to us. We managed to pick the right sofa, right colour and the right material for us. I would highly recommend the team at DFS aberdeen.
22 juli 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very professional and helpful
28 juli 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady that attended to us was so…
The lady that attended to us was so good, with communication skills and friendly
27 juli 2026
Svar från DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Aberdeen
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly service.
26 juli 2026
Svar från DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.