Devola Omdömen 1 542

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy ordering and very speedy delivery, as I have only had the dehumidifier for a couple of weeks, I can’t really comment on reliability. So far it does what’s supposed to do ie remove the moisture fr... Se mer

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Betygsatt 1 av 5 stjärnor

Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Se mer

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Betygsatt 5 av 5 stjärnor

very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Se mer

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Företagsinformation

  1. Leverantör av värmesystem
  2. Luftkonditionering

Om Devola

Skrivet av företaget

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

This dehumidifier does the job well.

A great product, delivered very quickly. Works well too.

3 mars 2026
Omdöme utan inbjudan
Logotyp för Devola

Svar från Devola

Hi Mr. Griffiths,

Thank you for the kind review 😊

Really glad the delivery was quick and that the product is working well for you — that’s exactly what we hope for 🚚💧

Best wishes,
Elise

Betygsatt 4 av 5 stjärnor

Devola were very efficient and helpful

Devola were very efficient and helpful. The dehimdifier looked good but not suitable for my needs. Sadly I had to return it.

5 februari 2026
Logotyp för Devola

Svar från Devola

Hi Jean,

Thank you for sharing this — I’m really glad to hear the team were efficient and helpful throughout 😊

It’s a shame the dehumidifier wasn’t quite right for your needs, even though it looked the part. Sometimes you don’t know until you’ve seen it in person 💭 I hope the return process was nice and straightforward for you.

We appreciate you giving it a try and taking the time to leave your feedback.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Ordered heater from Devola

Ordered heater from Devola, easy to do and it arrived the next day. Brilliant service

25 februari 2026
Logotyp för Devola

Svar från Devola

Hi Jenny,

Thank you for the lovely feedback 😊

So glad ordering was nice and easy and that your heater arrived the very next day — that’s exactly how it should be 🔥📦

Really appreciate you taking the time to share your experience.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Can’t believe what a difference this…

Can’t believe what a difference this little machine has made to my laundry drying time. Wish I’d known how effective dehumidifiers are years ago!

2 mars 2026
Omdöme utan inbjudan
Logotyp för Devola

Svar från Devola

Hi Julie,

It’s amazing how much difference a dehumidifier can make to laundry drying — especially when you don’t expect such a big impact from a “little machine” 🧺💨 Total game changer.

Thank you for sharing your experience — it’s always great to hear when something makes everyday life that bit easier.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Dehumidifier

It turned up with in 3 days,and it seams like a good product.

21 februari 2026
Logotyp för Devola

Svar från Devola

Hi Colin,

Thanks for sharing your experience — great to hear your order arrived within three days and that the product’s looking good so far 📬

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Parcel arrived within two days

Parcel arrived within two days. Excellent service

24 februari 2026
Logotyp för Devola

Svar från Devola

Hi David,

Thank you for the lovely feedback — great to hear your parcel arrived within two days and that you were happy with the service 🚚

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

The de-humidifier arrived the next…

The de-humidifier arrived the next working day and worked well

22 februari 2026
Logotyp för Devola

Svar från Devola

Hi Mr. Smith,

Thanks for sharing your experience — great to hear your dehumidifier arrived the next working day and is already working well for you 💨

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Excellent heater

Excellent heater. Fits in perfectly with the decor. Responsive, silent and the smart features are excellent. Have incorporated into Google Home and works perfectly. Recommend highly.

23 februari 2026
Logotyp för Devola

Svar från Devola

Hi Dan,

Thanks so much for the brilliant review — great to hear the heater fits so nicely with your décor and that the responsiveness and silent running are ticking all the boxes 🎛️ The smart features can make such a difference day‑to‑day, so it’s lovely to hear it’s working perfectly with Google Home too.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Quick order and delivery!

Quick order and delivery within 24 hours, item was competitively priced compared to other sites and Devola provide excellent customer service. I would highly recommend this company and the quality of their products.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Devola

Svar från Devola

Hello,

Thank you for such a lovely review — great to hear your order was processed quickly and arrived within 24 hours, and even better that you found the price competitive compared to other sites 🚀 Really appreciate your kind words about our customer service and the quality of the products.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, dispatched same day as order and should have arrived next day but there was delay at a DPD depot.

2 februari 2026
Logotyp för Devola

Svar från Devola

Hi Ian.

Thank you for taking the time to share this — really pleased to hear everything on our end moved quickly and your order was dispatched the same day 🚚💨

We're sorry to hear about the delay at the DPD depot though; that kind of hiccup can be frustrating. If you ever run into anything like that again or need help, we’re always here to support you.

Best bwishes,
Elise

Betygsatt 5 av 5 stjärnor

I am very happy with this purchase

I am very happy with this purchase, it works very well and meets all my expectations, thank you very much for your good product.

14 februari 2026
Omdöme utan inbjudan
Logotyp för Devola

Svar från Devola

Hello,

Thank you for the lovely feedback — really glad to hear your purchase is working so well and meets all your expectations 🌟

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Second one I’ve ordered excellent…

Second one I’ve ordered excellent product

17 februari 2026
Logotyp för Devola

Svar från Devola

Hi Kevin,

Thanks so much for your review — really glad to hear this is your second one and that you’re just as happy with it as the first 🛠️

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

A GB company focused on great customer service.

A British company with a focus on great customer service.
Speedy delivery FOC, the day after ordering.
2 dehumidifiers purchased, which are easy to use and having a positive impact in our house.
So good we purchased a 3rd!
Thank 😊 you.

20 februari 2026
Logotyp för Devola

Svar från Devola

Good Morning,

Thank you so much for this thoughtful review ✨

It’s brilliant to hear you’ve had such a good experience — from fast, free delivery to the dehumidifiers making a real difference at home. Hearing you came back for a third truly means a lot.

Thanks again for your support 💛

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

5 star

5 star. The fastest delivery I've ever experienced. And on something important.
It got to me less than 24 hours after ordering. I recommend highly.

19 februari 2026
Logotyp för Devola

Svar från Devola

Hi James,

Thank you for such a lovely review. It’s amazing to hear your order reached you so quickly — especially when it was something important ⚡️ Less than 24 hours is exactly the kind of speed we aim for.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

This is a must have for every household!

It does exactly what it says it does.
It's quite shocking how much moisture is in the air!
If I were to have one minus point it would be getting the tank out when it has fair amount of water in it. There are 2 integrated handles on either side but as the unit is on wheels you need to have some fingers from both hands on the unit to stabilise it whilst simultaneously pulling out the tank with the rest of your finger so as not to splosh any water on the floor.
Maybe its me and there a better way but it's nothing major.
In saying that, most dehumidifiers I looked at had integrated finger pull handles.
Main thing is that it's very effective at reducing humidity.

16 februari 2026
Logotyp för Devola

Svar från Devola

Good Morning,

Really appreciate you taking the time to share such a detailed review. Great to hear the dehumidifier is doing its job so well — it’s surprising how much moisture it pulls from the air 🌬️

Thanks for mentioning the tank design too. Handling it with water inside can definitely feel a bit awkward, especially with the unit on wheels. Your feedback is genuinely helpful, and it’s something we’re passing on so it can be looked at for future improvements.

Glad the overall performance is hitting the mark and helping keep humidity under control. Your insight will be really useful for others considering the same model.

Best wishes,
Elise

Betygsatt 1 av 5 stjärnor

Your delivery agent failed to deliver

Your delivery agent failed to deliver. Neither you nor the delivery agent informed us. You simply told us you had refunded the order.

16 februari 2026
Logotyp för Devola

Svar från Devola

Hi Paul,

I’m really sorry you had a disappointing experience. We were not aware that the delivery had failed, as this was not communicated to us by the courier. We refunded the order under the impression that the parcel had been returned to us.

That said, we absolutely should have reached out to you first to confirm the situation before processing the refund, and I’m genuinely sorry that we didn’t do that. Thank you for bringing this to our attention — we’ll make sure this is handled better in future.

Best wishes,
Elise

Betygsatt 5 av 5 stjärnor

Quick delivery and the product is…

Quick delivery and the product is great. Amazing how much water is being extracted by the dehumidifier

15 februari 2026
Logotyp för Devola

Svar från Devola

Hi Dave,

Thanks for sharing your experience 😊

Glad to hear the delivery was nice and quick and that the product’s working so well for you — it’s always a surprise seeing just how much moisture those dehumidifiers can pull out 💧

Best wishes,
Elise

Betygsatt 4 av 5 stjärnor

Good Product

The heater was delivered on time and in good condition and it works perfectly. There is an error in the instruction manual which is being resolved by the manufacturer. There is no switch on the side of the heater although the manual says there is.

21 februari 2026
Omdöme utan inbjudan
Logotyp för Devola

Svar från Devola

Hi Robin,

I’m really glad to hear your heater arrived on time, in good condition, and is working exactly as it should. I appreciate you mentioning the manual error as well — it’s helpful feedback, we’re already getting that corrected so future manuals are accurate 🔧

If anything else comes up or you need a hand with anything, I’m always here to help.

Best wishes,
Elise

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