DevilNight Omdömen 988

Great company, very helpful when asking sizing questions before ordering, polite, lovely answers,kind, fab dresses and the delivery was exactly as promised, all around a very good experience.. they found me a dress that I had been searching for, in my size, it took a few days but there was no rush for me and it arrived perfectly packaged.I want to leave this review because good people deserve good feedback.

The company had excellent communication through the customer service email. The quality of the products received was really good for the price and the products were delivered within a reasonable time through overseas shipping. Will definitely be shopping at devilnight again!

I've ordered several times for this website and it has been fast and easy Everytime.

Ordered an item online only to be contacted by them two days later to advise me that it was out of stock and offering an alternative, that was no use to me, or a ‘store credit’. I declined and they agreed to refund me in full. After a few emails where they promised to rush the refund it still hasn’t appeared and they no longer reply to emails. DO NOT BUY ANYTHING FROM THESE SCAMMERS!

This company has a 3 day return policy - so by the time it arrives they say you cannot return it. They had a tag on the garment I bought saying 'no returns or exchange - something not explained when I bought the jacket. So when it was poor quality and the wrong size I asked for a full refund and was willing to return the garment. But they will only accept returns to China and won't tell you the price. They are polite in the emails but refuse to give you their London address. I only got my money back because I raised a complaint with Paypal. Please don't use this company - they are unscrupulous and happy to contravene your UK buyer rights.

Ordered a beutiful prom dress for my daughter. Corset was stunning. Skirt also so nice.

Great item! Delivered quickly and they even followed up with me to check that I received it. There was a mix up in our building’s post room and customer service helped me with delivery details and proof of delivery 🚚 so that I could sort this in good time

Love the coat and skirt I ordered. Great quality and exactly what I was looking for. The order arrived within 2 weeks which worked for me. I am going to look brilliant in my buccaneer outfit for bonfire this year. Thanks DevilNight. Keep up the good work!

Beautiful dress and we are very pleased with the results.

This is the second time I've ordered from here again excellent quality. Happy daughter, happy dad.

This was my first order from DevilNight. I ordered a dress and coat. The items arrived after a week and I couldn’t be happier with the quality of both items - particularly the dress which is made to a very high standard. I will definitely use this company again, and would recommend.

If I could give it no stars I would...just do yourself a big favour and AVOID...badly made..not worth a fraction of the cost...that's when it finally arrives from China Taiwan

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6
The customer service was extremely helpful and friendly
My experience was fantastic I paid for Boots gave customer service details
They are custom made
It took About 3 weeks to arrive
I absolutely ❤️ them they look fantastic they fit perfectly as they are made to measure very good value for money
I highly recommend Devilnight I'm hoping to buy a second pair soon
I am delighted great experience
Michelle wilson

Great customer service. Size guide was accurate which is always reassuring when ordering online. Really pleased with the jackets and delivery wasn’t an issue. All good.

I often buy with this website and recommend it: great quality, beautiful products and great customer service, I am always happy and satified with my experience with this website ! :)

Increíble la atención y el producto llegó en perfectas condiciones!

High-quality products! And the customer service is exceptional

Firstly, the shipping takes longer than they say, it took over 3 weeks for order to be delivered.

I ordered a dress for £119 for my daughter’s prom. When it arrived, the skirt was too big so I contacted the company to return it. I then found out I didn’t receive the corset that was suppose to accompany the skirt, they offered to send it but I said no I wanted to return the skirt. This is where the fun started, they then proceeded to tell me that it would cost me a lot to return the skirt (its a Chinese company), I may have to pay tax and they would deduct the original shipping fee. So they offered me a £10 coupon to get the skirt altered. I said no, my original order was free shipping and I still want to return the item. Then then told me again that the return shipping fee would be high and that I would have to pay for the tax which would also be high. I replied, I didn’t pay tax to receive the item, I therefore don’t pay tax to return an item, can you send me your returns address. They then offered me £20, which I refused, they upped it to £30 then they finally offered me £30 plus a £10 coupon. I refused these offers stating I want to return the skirt and expect a full refund of £119. They told me the only way I could get a refund if I returned the skirt but I would have to pay high shipping fees, taxes and the original shipping fee so they didn’t advise I returned it. By this time (over a week of email exchanges) I had enough and raised a dispute with PayPal. It took a few weeks but I received a full refund from PayPal as Devilnight didn’t’ challenge.

My advice, do not use this company.

My experience with devil night especially with the customer service has been great. They were so helpful and would respond within the 24 hours of me sending the email. They also seemed so nice and reassured me when I emailed them worrying about the dress not coming in time.

The dress it self is really god quality and i can’t wait to wear it