DevilNight Omdömen 988

Devilnight.co.uk has outstanding customer service and monitors the parcel to make sure it is delivered ok. Sizing guide on the website was accurate. The quality of the garments for the price is very good. Only improvement I would recommend is a more mobile phone-friendly site.

The clothes are really nice, good quality and design.
The service and shipment was also good and fast.

Fast delivery and i love the fact they always ask if i’ve received my item, shows they care about their customers :)

Tried to order an XL waistcoat, something happened to the website and when I checked out it had changed to a S. I didn't notice that the size had changed on the confirmation email so when it arrived I contacted them to exchange it. The website tries to give the impression that returns and exchanges are really simple and easy and you just have to pay a small fee for postage. I got an email telling me that it would be too expensive to ship it back to them so I can have £5 off to buy the correct size (I spent £40+ originally!)

UPDATE - Instead of the £5 off, they gave me £3 off and free shipping. Still wasn't able to return the original so stuck with a £40 item I don't want and will struggle to sell on. They said they would send me a free gift with the new order, what arrived (with my mens waistcoat) was a womans flower choker which I wasn't able to find on their website but I could find on Temu for 79p, so not much of a free gift and certainly not one that's meant for me. Posting on here has been the only thing that's really motivated them to want to help me so I have amended my review at their request, even though they are desperate for me to delete it.

DO NOT RECOMMEND.

I have ordered twice now from Devilnight.co.uk. They have outstanding customer service. Devilnight.co.uk monitor the parcel right up to delivery and keep in touch with you to make sure it is delivered ok. Postage time is pretty good. Dispatch appears to be from China but doesn’t seem to take as long as I have experienced before to deliver to Australia. I was pretty happy with value for money for price versus product quality and the designs are lovely. Sizing guide on the website was pretty spot on too. Only improvement I would recommend is a more mobile phone friendly website. They are now my number one site to go to for steampunk clothing

Had made an order on 11 December, which I then received a reply to this item being out of stock. So I then asked politely for a refund asap. They asked me the stupid question of if I want it in a smaller size - have never been asked this by anyone before !!! I said no I want my money back. Then they asked if I want it back as store credit. Again I said no and want it back into my bank account. They are very ignorant, and do not listen to anything I have to say. They keep telling me to wait and give me excuses. It’s now 17 days later, and they now refuse to even reply to any emails I send. I still do not have my refund !!! I am now involving the police and the trading standards team to resolve this issue for me and have the arrested for theft and fraud and deceit !! I would avoid this company at all costs and keep your money as they are scammers / con-men. It is disgusting what they are doing to vulnerable people.

I ordered a men's shirt and a dress for my wife. My wife loved the dress. Everything that i saw on the site is well woth the money

Questo è il terzo cappotto che prendo di questo brand per me il migliore per quanto riguarda il gothic style ..buoni i tessuti e splendidi i capi ..grazie mille

Excellent service told everything that was going on from the start. I did express delivery and it took a week to arrive which is great. The velvet dress I received is excellent quality and exactly as pictured. Quite long, but that's on me as I'm very short. Will definitely use them again.

I bought a crown and leg warmers. top quality

I am very happy with DevilNight's clothing and service.
They responded quickly to several of my questions and the after-sales service is optimal.
The quality of the products is really good.
I am very satisfied with the entire process and the items purchased.

I bought the Lolita Petticoat for my daughter and she's really happy with it as it enhances the shape of her Lolita skirts. It fits well and the fabric isn't scratchy like many other net petticoats.

It was delivered promptly too!

Nobody anywhere has such a great selection of beautiful gothic clothing as DevilNight. Super fast shipping too

I hadn't heard of this company before, and was looking for something Gothic style for my grand daughter for Christmas. I was amazed at the selection of items. I only chose a choker for her, but was very pleased with my purchase, and am sure I will be treating her to something else for her birthday.

I purchased the Black and Gold Pattern Mesh Gorgeous Gothic Medieval Dress and could not be more pleased. The shipping time was quick and the posted size chart was very helpful. The dress material has some flexibility which is great because I was worried it would be too tight.

Having read the other 1* reviews my experience went exactly the same as most of these they are an awful company to deal with I just opened a case with PayPal and got my money back that way

Another good order. I accidentally ordered the incorrect size and I emailed them after I placed the order to request a size change and they did that for me no problem which I appreciated.

Bought grate dress for my girlfriend. Greate quality material, looksbrilliant. Fast shipping to Germany.
Thank you devilnight-team