Absolute scam. Service does not work. They send a message and then need someone to open it and click a link (which no one would, of course). Even if people did, it probably would not work. This, despi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km. Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem ż... Se mer
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Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... Se mer
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Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... Se mer
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Företagsinformation
Skrivet av företaget
Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.
Kontaktuppgifter
1,8
Dålig
357 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pure auto replies
i sent screenshots and proof they never i should`ve listened
25 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Simmons,
We apologize for any frustration this has caused you. We take customer concerns seriously and are sorry that you’ve felt unsupported. It’s important for us to resolve any issues our users experience.
To better assist you, could you please provide us with your account email or any other details related to your case? We want to investigate further and offer a proper resolution. Your feedback is valuable to us, and we’ll make sure to handle this promptly.
Svar från Detectico
Dear Customer,
We truly apologize for the inconvenience you’ve experienced. We aim to provide clear communication and resolution. To better assist you and ensure this matter is addressed, could you please provide us with your account information or email address? This will allow us to investigate your issue and offer a solution. Thank you for your patience, and we’re committed to resolving this as soon as possible.
Totally left alone
They use support to waste time untill refund windows close
24 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Natalya,
We truly regret that your experience has been frustrating — that’s not what we aim for. We want every customer to feel supported and heard.
To help us resolve this properly, could you please share the email address you used when signing up for Detectico? With that, we can locate your account and review what went wrong. We're here to assist you and make things right.
Ignored again
They stall you with long wait times and generic replies
23 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Yousef,
We're really sorry to hear about your experience — that's definitely not how we want any user to feel. While some responses may be automated initially to speed things up, real support agents do review and respond to each case.
To properly look into what happened, please provide the email address associated with your Detectico account. This will help us investigate your issue and offer a proper resolution.
No accountability
Refund policy looks good on paper but doesn`t work in practice
23 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Neison,
We're sorry to hear you feel this way. Our goal is always to provide a clear and fair experience for all users.
To better understand what happened and assist you directly, could you please share the email address you used to sign up with Detectico? This will help us locate your account and look into your refund request. We appreciate your patience and are here to help.
Help system failed
No help just links they clearly don`t care once they have your money
23 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Richardson,
We truly regret that your experience has been frustrating — that’s not what we aim for. We want every customer to feel supported and heard.
To help us resolve this properly, could you please share the email address you used when signing up for Detectico? With that, we can locate your account and review what went wrong. We're here to assist you and make things right.
Svar från Detectico
Dear Caleb,
We’re really sorry to hear that your experience didn’t live up to your expectations. Detectico’s design is built to be easy and intuitive, but what matters most is that the service works as intended — and if it didn’t in your case, we want to make it right.
Could you please share the email address you used to sign up? That way, we can check what went wrong and assist you further.
Svar från Detectico
Dear Max,
We’re really sorry to hear that your experience didn’t live up to your expectations. Detectico’s design is built to be easy and intuitive, but what matters most is that the service works as intended — and if it didn’t in your case, we want to make it right.
Could you please share the email address you used to sign up? That way, we can check what went wrong and assist you further.
They make you an automatic subscription…
Be carefull if you pay 1euro for trail,they charge automatically for subscription 40 euro only for the trail 24h. Hopefully i could cancel and be refund by the customer service.
18 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Sylvian, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
Merci d'arrêter tout prélèvement
1 mars 2025
Omdöme utan inbjudan
Svar från Detectico
Cher Herriberry,
Merci pour votre message.
Nous avons soigneusement vérifié nos dossiers, mais nous n'avons pas trouvé les informations relatives à votre abonnement dans notre système. Il est possible que vous ayez souscrit à un autre service ; par conséquent, vos données ne sont pas visibles dans notre système.
Veuillez noter que la description de la transaction figurant sur votre relevé bancaire peut ne pas toujours correspondre exactement au nom du produit acheté. Cela peut entraîner des malentendus.
Afin que nous puissions examiner votre question plus en détail et vous aider, veuillez nous fournir une capture d'écran de la lettre de bienvenue que nos clients reçoivent généralement par e-mail après leur inscription. Cette lettre contient des informations importantes pour nous aider à identifier votre abonnement et à résoudre le problème.
Nous attendons votre réponse avec impatience.
--------
Dear Herriberry,
Thank you for your message.
We have carefully checked our records, but we could not find your subscription information in our system. There is a possibility that you may have purchased another service, and therefore we do not see your data in our system.
Please note that the transaction description in your bank statement may not always accurately reflect the name of the product you purchased. This may cause some misunderstandings.
In order for us to consider your question in more detail and help you, please provide us with a screenshot of the Welcome Letter that our clients usually receive by email after registration. This letter contains important information to help us identify your subscription and resolve the situation.
We look forward to hearing from you.
False security through design
There`s no backend just front end tricks
21 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Serenity,
We’re truly sorry to hear about your experience.
That’s definitely not the level of service we aim to provide. In order to look into this and assist you properly, could you please share the email address you used to create your account?
This will help us locate your details and resolve the issue as quickly as possible.
Svar från Detectico
Dear Lucy,
We’re truly sorry to hear about your experience.
That’s definitely not the level of service we aim to provide. In order to look into this and assist you properly, could you please share the email address you used to create your account?
This will help us locate your details and resolve the issue as quickly as possible.
I payed and agreed for a 1 day-test
I payed and agreed for a 1 day-test. They sat me up for a subscription that will cost me over $55/month. I´ll try to delete this sub but the company is located in Cyprus. I bet this is a fraud-company but we will see. Edit: I got a mail from Trustpilot that asked me to detail my complaint. Read above! I had to cancel my bank-card, bank-id, make a complaint to the police, everything to stop this company from scamming me. And after have read many other reviews I do understand that this company will soon disappear!
21 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Jan,
We’re genuinely sorry to hear about your experience. Please know that Detectico is not a fraud — we are a legitimate service and take all feedback seriously. We understand how frustrating unexpected charges can be, especially when they don’t match your expectations.
The trial plan and its renewal terms are outlined during sign-up, but if anything was unclear or not properly communicated, we’d really like to make it right. To do so, we kindly ask you to share the email address you used when registering. With that, we’ll be able to locate your account and investigate what happened with your subscription.
Thank you for bringing this to our attention — we’re here to help and improve.
SON UNOS ESTAFADORES
SON UNOS ESTAFADORES, aprobé solo de una día y al siguiente día me hicieron dos cobros sin mi autorización, quitándome 112 dólares, una página de mierd*. No caigan en sus estafas, me enviaron un correo diciéndome que no me pueden reembolsar
20 april 2025
Omdöme utan inbjudan
Svar från Detectico
Estimado Mateo:
Lamentamos mucho su experiencia y comprendemos lo molesto que pueden ser los cargos inesperados. Tenga en cuenta que Detectico no realiza prácticas fraudulentas; nos esforzamos por brindar información de facturación clara y un servicio justo a todos los usuarios.
Para analizar su caso adecuadamente y ayudarle, le solicitamos que nos proporcione la dirección de correo electrónico que utilizó para registrarse. Con esa información, podremos revisar su cuenta y verificar qué sucedió con los cargos. Su satisfacción y confianza son muy importantes para nosotros y queremos hacer todo lo posible para ayudarle.
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Dear Mateo,
We’re truly sorry to hear about your experience, and we understand how upsetting unexpected charges can be. Please know that Detectico does not engage in scamming practices — we strive to provide clear billing information and fair service to all users.
To properly look into your case and assist you, we kindly ask you to provide the email address you used to sign up. With that information, we can review your account and check what happened with the charges. Your satisfaction and trust are very important to us, and we want to do our best to help.
Too polished to be true
It look like GPS but in reality it`s just a scam pretending to offer tracking
16 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Isabella,
We want to clarify that we are not a scam. We aim to offer genuine services and are committed to providing our customers with accurate information and support. If you're facing any issues, please provide us with the email address linked to your account, and we’ll work to resolve it as quickly as possible. Thank you for your patience and understanding.
Deceptively designed failure
I was shown a fake location image Not real
16 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Jacob,
We're sorry to hear about your experience and understand your frustration. We want to clarify that our goal is to provide genuine services, and we're committed to resolving any issues. Please provide the email address associated with your account so we can look into your specific case and work towards a solution.
Clean look dirty tactics
Don`t be fooled by the fancy UI it`s a scam
16 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Grace,
We understand your frustration and appreciate you sharing your experience. While we aim to create a clear and easy-to-use platform, we absolutely do not intend to mislead or deceive anyone. If you can share the email address you used during registration, we’ll be glad to investigate your issue and help resolve it.
I’ve been getting a lot of spam calls…
I’ve been getting a lot of spam calls lately, and Detectico has been a lifesaver. I just put in the phone number, and it shows me who’s behind the call. It’s really helped me avoid scammers. I’ve used it a few times to figure out who was calling me about fake prizes and it’s always spot-on. I recommend this to anyone who’s getting random calls they want to check out.
1 april 2025
Svar från Detectico
Dear Scott,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that Detectico has helped you avoid spam calls by quickly identifying who’s behind them. It’s great to know it’s making a positive difference in keeping you safe.
If you need any assistance, we’re always here to help!
Detectico support
Not even worth a single star
Fake results fake service fake support save your money
14 april 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Sophia,
We’re sorry to hear about your experience. We take your feedback seriously and would like to help resolve this issue. Please provide your email address or account details so we can look into this for you and offer assistance. We strive to improve and would appreciate the opportunity to address your concerns. Thank you!
I was getting so many spam calls
I was getting so many spam calls, so I tried Detectico. I just typed in the number, and boom—I got all the details about who was calling. It's fast and super easy to use. I even shared it with my mom because she was getting bombarded with unsolicited calls too. Now we both use it to keep track of numbers, and it’s helped us avoid so many scams. Highly recommend it if you want to stop getting annoying calls!
1 april 2025
Svar från Detectico
Dear Edythe,
Thank you for the 5-star rating and for sharing your experience! We’re so glad to hear that Detectico has been a great tool for you and your mom in avoiding spam calls. It’s awesome that it’s helping both of you stay informed and avoid unwanted calls.
If you need any assistance, we’re always here to help!
Detectico support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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