Damak Omdömen 

102
•
TrustScore 2.5 av 5

2,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I recently ordered two suits that didn't fit properly. The team at Damak asked whether I wanted them replaced. With their help, I requested two replacements, which they customised for me. I... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Please save your time and money order from some other shops. Very poor quality of the fabric. Ordered 4 sets of kameez with salwar.. what a waste… some are transparent you can’t wear.. others are stit... Se mer

Betygsatt 1 av 5 stjärnor

While I was initially happy with their products, my last experience has been terrible. I wanted to return items, it took them over 2 weeks to authorise the returns, since April I am waiting for my ref... Se mer

Betygsatt 1 av 5 stjärnor

Worst customer service, to a point that the person dealing with my complaint told me to f off on what’s app . The fabric is terrible and I strongly advise to avoid them , they are time wasting people... Se mer

Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

Latest Fashion in Casual Pakistani Asian Clothes, Kurtis, Shalwar Kameez, A-line dresses in Many sizes with NO Sky High Prices. Next Day Delivery in UK.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(102)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

One Happy Customer

The first time I got a damak top was a Birthday gift last year and since that time I am one of your regular customer and order nearly every month. I love the quality of the material they used, decent designs and affordable price range!

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love buying my clothes from Damak

I love buying my clothes from Damak, the quality of there clothes is always the best quality especially for comfort. They regularly have new designs and the best thing is the size’s they don’t leave those who have more weight then normal out something which the majority of stores do online. I would definitely recommend Damak.

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Need clothes Damak always …

Amazing service and amazing clothes always happy to purchase clothes from Damak also the messenger chat on Facebook is very effective and helpful. Received a response quick and would buy again x

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top quality,true to size,modern yet decent designs,

All the stuff I ahhave ever ordered are fantastic quality,true to size,I'm plus size so perfect ready made items..I have bought over40+ Kurtis and all loved by all my friends and fam..the customer service too is great in exchange,returns,or if parcel lost .I just love damak so much,I will always buy from them

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good quality

Whenener I order from Damak I always get good quality products and the kurtis are fabulous

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality material and design

Great quality material and design, and comfortable to wear. Embroidery is of a good quality and can withstand a machine wash.
Clothing is true to size and the face that there is a good selection of sizing is inclusive for many people.
I have bought many different outfits and each has been a hit. I’d definitely recommend!

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

One of the best and original kurtas for plus size women clothing

Fast delivery I’ve never had a problem with, quality materials and thread work I can’t never fault, all different style of kurtas to 2 or even 3 piece for any occasions. I’ve been purchasing Damak clothing since 2015.. and for a plus size women it was hard to find nice kurtas back then especially with my sizes. I did so much research and I found damak and I never buy anywhere else since then. I’ve worn them in holidays, parties, Eid occasions and casual everyday wear and even so comfortable when I have been pregnant. They also ask customers on a regular basis what we want and they really listen to the customers. I loved it when they start getting all their pastel brown colours they follow the trend. Sizing has never been wrong. I got all my family hooked on to damak clothing and friends and they absolute love it too. If your looking to be simple or chic and classy damak have it all. I think I’ve brought over 100 of clothing and will carry on doing so.. I am a genuine loyal customer and will always be. Love it!!

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Damak clothing is very good in quality

Damak clothing is very good in quality, embroidery perfect suitable for any age, plenty of different designing, delivery time is very fast, clothing are very comfort, different sizes available, I have been Damak customer since 2015 and love it, very highly recommended, most of my family and friends order clothing from Damak, and the prices are reasonable too.

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good, Fast, nice choice

I'm very happy doing shopping with Damak. I'm big size girl and always can find something nice for myself. Even once i was in the shop in Bredford. Man working there was very nice and helpfull

2 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I LOVE LOVE LOVE damak

I LOVE LOVE LOVE damak! Always my go to website for a classy kurta or suit. Great quality clothes, pricing is always so much better than most sites out there. I always get compliments on my clothing from there. Always speedy shipping too. There’s a reason I keep coming back!

2 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor after sales service

I have placed several orders before and had no issues. On this occasion, I ordered 4 items. 1 item was faulty with the thread clearly coming loose and un-ravelling. I sent lots of pictures to show this. After several emails back and forth, I was told (rather abruptly) to return it at my own cost. If goods are faulty on arrival then the company should pay for return postage. It makes no sense to return it recorded delivery (as they will no doubt say they haven't received the item) for a moderate value item. Absolutely rubbish customer service. I wish that I had read all the other truspilot reviews before ordering now. Buyers beware; read the T & C's before ordering.

Following the company's reply: The thread was already unravelling on receipt. I sent many photos showing this as the pattern was quite clearly asymmetrical where it has come undone on one side. Of course I am not comfortable to wear a piece where the main design already has and will continue to come apart once worn or washed. I did not order a one use item. You expect longevity on a such a product. The people in customer service need to be more open to customer criticism when things go wrong instead of being so defensive. Yes, things can go wrong with an order or an item. They should strive to make things right. The overall theme on all these poor reviews is that "the customer is NEVER right". When there is a fault, the company should pay the return postage before the customer returns the item as, from the nasty tone in the emails, the customer has no guarantee that it will be refunded. I will be contacting trading standards as the website does not state what happens in case a customer receives faulty items. This is against distance selling rules.

13 februari 2022
Omdöme utan inbjudan
Logotyp för Damak

Svar från Damak

Dear Nazia
Thank you for taking the time to share your experience. Firstly, On your account this was your first order and we have no previous history of you shopping with us.

Secondly, you said you felt that the dori thread might come apart in the wash because of ONE thread. It hadn't actually come apart nor was there a fault. We cannot refund a product postage on the basis of something you might think will happen and by law if you get something you are unhappy with then you have to pay the return cost. Further we have sold several hundreds of the said dori embroidered piece and had no complaints. If it is a fault or we send you the wrong item we have no issue in refunding postages- in this case you were unhappy so it was your choice to return it.
Lastly and most importantly: we will 100% refund your product. It is extremly sad that you have left such an opinion based on a presumption. In the past 15 years we have refunded all items within 14 days and only once have we refused a refund when a client had altered a piece and decided she didn't like it. Provided it is unworn and in it's original condition you will get the refund.
All the best!


Detta är Trustpilot

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