I went to Dace motor group to look at a car I had seen online. Jaydon was very helpful, and friendly, he didn’t pressure me into making any decisions which is a refreshing experience. I ended up going... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Dave Motor Group in Manchester as my daughter wanted to buy a car. We were met by Joe who was absolutely lovely. His customer service was excellent. He was polite, knowledgeable and nothin... Se mer
Very happy with the service from Dace, Jayden the sales executive was very professional, friendly, helpful, but most importantly not pushy. Good trade in price on our own car, and able to come away wi... Se mer
Tom has been really helpful, very friendly service, good price for my part ex and a good deal on the warranty, pleased all round!
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy customer
Tom has been really helpful, very friendly service, good price for my part ex and a good deal on the warranty, pleased all round!
30 oktober 2026
Omdöme utan inbjudan
Great car at good price!
Great car at good price - Jack was very friendly and made the whole process hassle free!
30 oktober 2026
Omdöme utan inbjudan
I purchased a car at Dace Motor, Jaydon was very helpful.
I went to Dace motor group to look at a car I had seen online. Jaydon was very helpful, and friendly, he didn’t pressure me into making any decisions which is a refreshing experience. I ended up going through with the purchase of the car, Jaydon was very helpful through the whole process and made sure I was happy with it.
29 oktober 2026
Omdöme utan inbjudan
Grest service at the Eccles showroom
Grest service at the Eccles showroom. Quick and easy job of downsizing my vehicle, signed sealed and driving away the same day. Thanks Ben!
26 oktober 2026
Omdöme utan inbjudan
Ben was lovely with the sale of my mums…
Ben was lovely with the sale of my mums car and was very helpful and patient throughout! Thank you! 😊
23 oktober 2026
Omdöme utan inbjudan
Jack was great
Jack was great, went over and beyond helping me sort out buying my new car, explained everything and very supportive and helpful
21 oktober 2026
Omdöme utan inbjudan
Very good garage and staff im very…
Very good garage and staff im very happy with all the staff helping me get the right car and its was done very quick.
16 oktober 2026
Omdöme utan inbjudan
Fantastic service
Visited Dace Manchester today. My son was picking up his new car. Fantastic service from start to finish. Chris was a star and talked us through every step. He was friendly, polite and very knowledgeable.
Will definitely be using Dace in the future.
12 oktober 2026
Omdöme utan inbjudan
Aiman akhtar
Amazing experience. This is the second time I have used Dace.friendly staff, Joe helped us find a great deal and I’m so happy with my new purchase. Thankyou for all your help
9 oktober 2026
Omdöme utan inbjudan
Great Experience Purchasing From Dace Motor Group
Great experience purchasing a car from Dace Motor Group. Jack the sales executive made the everything easy with his friendly & professional approach. At no stage did I feel pressured whilst deciding on my purchase, Jack was just there to help.Would definitely recommend.
9 oktober 2026
Omdöme utan inbjudan
Deserve zero star rating specially after such a response
went to the Eccles branch to view a car. today, The first member of staff asked us to look around at the cars and come back to the office once we had found one we were interested in.
We found a car we liked and were genuinely interested in buying it. However, the second member of staff seemed completely uninterested in making a sale and told us that the car was reserved, even though it was still showing as available online
He also refused to let us see inside the car. When I explained that I was prepared to purchase the car that day and pay in cash, he simply asked me to come back to the office to discuss it.
Unfortunately, by that point it was too late. The company has lost a genuine sale due to the poor customer service and lack of interest shown by the staff member. A very disappointing experience and wont recommend anyone to deal with such company
7 oktober 2026
Omdöme utan inbjudan
Svar från dacemotorgroup.co.uk - Dace Specialist Car Centre Manchester
Hello Asif,
Thank you for taking the time to leave your review.
We are disappointed to hear about your experience; however, we would like to clarify the circumstances surrounding your visit.
The vehicle you were interested in already had a reservation against it. We allow customers to place reservations on vehicles when they are unable to attend the dealership on the same day, and therefore we could not sell the vehicle to another customer while that reservation was in place.
Whether you were paying cash or using finance does not change this, as we have an obligation to honour the reservation already placed on the vehicle.
We did also offer you the opportunity to view other vehicles from our stock, with around 700 cars available, so that we could hopefully find you a suitable alternative. Unfortunately, you declined this offer and chose not to look at any of the other vehicles available.
We understand that this may not have been the outcome you were hoping for, but the team member was simply following our reservation process and was unable to sell a vehicle that had already been reserved.
Excellent service from initial enquiry…
Excellent service from initial enquiry to picking up the car. Jadon was polite, informative and very helpful.
3 oktober 2026
Omdöme utan inbjudan
Very happy with the service from Dace motor group
Very happy with the service from Dace, Jayden the sales executive was very professional, friendly, helpful, but most importantly not pushy. Good trade in price on our own car, and able to come away with our new to us car the same day.
1 oktober 2026
Omdöme utan inbjudan
Dealt with Tom the whole process was…
Dealt with Tom the whole process was easy and simple from start to finish. Would highly recommend. Thank you Tom
30 september 2026
Omdöme utan inbjudan
Really good service-thank you
Spoke to Jack Hilton originally regarding a trade in. Jack was pleasant & helpful.
We were handed over to Joe once we'd decided to go ahead. (Jack was on holiday). Really happy with the outcome and found Joe also friendly and efficient and we left with the car we wanted.
Thank you DACE we felt we'd had a great service.
30 september 2026
Omdöme utan inbjudan
Fabulous
I recently bought a car from Tom and couldn’t be happier with the experience. Tom was friendly, honest, and really helpful throughout the whole process. Everything was explained clearly, there was no pressure, and the car was exactly as described.
The whole transaction was smooth and straightforward, and Tom made the process of buying a car stress-free. I’d definitely recommend Tom to anyone looking for a reliable and trustworthy seller. Thanks again, Tom!
30 september 2026
Omdöme utan inbjudan
Mercedes E220 - Jack Hilton
Fantastic service, made buying my car so easy a pleasure to do business with Jack Hilton today thank you so much!
28 september 2026
Omdöme utan inbjudan
Jack Hilton was great
Jack Hilton was great, friendly welcoming and professional
28 september 2026
Omdöme utan inbjudan
Had a lovely experince in dace motors ,
Had a lovely experince in dace motors ,
The staff and very freindly and polite ,very happy with all the service
28 september 2026
Omdöme utan inbjudan
Wanted to buy a car and place a deposit…
Wanted to buy a car and place a deposit never called back when they said they would and when asked for a battery certificate said they would email over but no response. If this is how they communicate when you want to buy a car how would it be if there was a problem. Because of the poor communication they have lost a £19k sale…
25 september 2026
Omdöme utan inbjudan
Svar från dacemotorgroup.co.uk - Dace Specialist Car Centre Manchester
Hi Shaun,
We have looked into this and, having reviewed the actual timeline of events, we feel it is important to clarify what happened, as some of the comments in this review do not accurately reflect the events.
You contacted us regarding the vehicle and requested a battery health check on the electric battery. This is not a report that we have available instantly at the click of a button, particularly when requested during the afternoon. We arranged for the vehicle to have the appropriate check carried out at the earliest opportunity and provided the information to you the following day.
We also offered you the opportunity to place a deposit to reserve the vehicle. You advised us that you would do so, however, no deposit was actually received by us. Without a confirmed reservation or deposit, we cannot remove a vehicle from sale and have to continue making it available to other customers.
We therefore feel that the comments regarding our communication need to be reconsidered. The battery health check was arranged and provided at the earliest opportunity, and we also gave you the opportunity to secure the vehicle by placing a reservation.
We are disappointed that you ultimately decided not to proceed with the purchase, but we do not believe it is fair or accurate to suggest that we failed to communicate with you based on the events that actually took place. Sometimes, despite doing what we believe is the right thing and making every reasonable effort to assist a customer, we simply cannot win in every situation. We are always happy to accept constructive criticism where we have fallen short, but we also believe reviews should accurately reflect the circumstances.
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