D1 Milano Omdömen 147

Trovato super bene con l’assistenza. Veramente un servizio top

Leonardo

I would like to sincerely thank the D1Milano team for both the quality of their after-sales service and the excellence of their products.

They have always been respectful, responsive, and attentive to every request. You are not just buying a product — you are experiencing truly high-quality service and connecting with outstanding people who genuinely care.

Today, I proudly wear my D1Milano watch.

Thank you very much.

Process was slow but always kept good communication and contact.

Ho chiesto info sulla sostituzione del vetro graffiato su un orologio ancora in garanzia, il supporto clienti è stato velocissimo e mi ha dato l'aiuto che mi serviva proponendomi anche una sostituzione totale

Customer service is truly slow. makes the whole experience unpleasant. I will never buy from this brand ever again.

Best watch in the word

J’ai eu un problème sur ma montre une visse qui s’était enfuie et on m’a très bien aidé et on m’en a renvoyé gratuitement merci beaucoup

Thank you very much for the support provided by your customer care team. I would especially like to thank Nicolo for his excellent assistance and attentive support throughout the process.

It was a pleasure communicating with you, and I truly appreciate the professionalism and care shown. Thank you again for the positive experience with D1 Milano.

Kind regards,
Lilit

Thanks for all!! D1 Milano Jet black IS a pretty and elegant watch. Totally recommended. Wishes.

The worst experience ever. I would not recommend you to anyone. There was a delay in receiving the order, and when I finally received it, the quality was very poor, like a counterfeit watch.

I’m very happy when the watch come to me it’s very nice design I’m happy

Mi paquete aún no ha llegado. Desde el 21 de febrero. Escribí para saber estatus y aún no me han respondido

Une entreprise qui sait comment tracer le chemin du business, qualité prix très avantageuse, service clientèle irréprochable. Je recommande vivement cet entreprise pour son savoir faire les choses. Merci à vous tous qui veillent sur la satisfaction des clients.

Muy agradecido por la atención recibida por D1Milano en todo momento muy pendiente de mi petición por Niccoló, y D1 Milano Consumer Service. Una experiencia muy agradable.
Gracias Niccoló por vuestra atención.

Amazing, I’ve had my watch a year & asked about replacing the strap & bezel as it was a limited edition I wanted to keep the face internals.
They paid for collection & shipping and replaced the strap & bezel with no issues, you don’t get that type of service very often.
Can’t thank them enough watch is brand new again.
Many thanks to Niccollò

Ho acquistato un orologio nel periodo natalizio il quale ha avuto dei problemi di colorazione su cassa e cinturino, per il resto orologi ben fatto sia costruttiva che feeling di materiali usati. Detto cio' appena contattato il servizio clienti mi hanno immediatamente senza esitare sostituto l'orologio con un modello identico ma con colorazione a mia scelta visto che quello che avevo scelto il precedentza aveva avuto un problem. Io tutto in maniera super veloce ed efficiente, sia dal punto di vista organizzativo che logistico.Avessi potuto avrei messo 6 stelle!

Very good after sales service when I needed to replace a part 👍

Gli orologi sono stupendi, ma questo già lo sapevo. Quello che invece non mi aspettavo era un servizio clienti così efficiente, generoso e cortese. Ho avuto un problema con un orologio e me l'hanno sostituito con uno nuovo senza batter ciglio e con grande gentilezza da parte di Niccolò. Super servizio!

Niccolo very helpful person, very professional.
Know how to treat customers.
I’m very satisfied with the replacement service and how fast.