Has been four weeks since my order for the Sons of Russ book went missing. Customer service is painfully slow, they contacted me last week saying they reached out to their US distributor about sorti... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Misinformation and dreadfull comms. I pre-ordered 2 books in January, got an email in March saying they would be shipped next month and followed up with them through all of May and into June. These ha... Se mer
Företaget har svarat
Absolutely excellent customer service. Regarding the return of a damaged product – these things can happen – Cubicle 7 went above and beyond in terms of speed and with a no-nonsense, “say no more... Se mer
Företaget har svarat
You guys are onto something awesome, wrath and glory has soo much protentional. please focus on datasheet's and assisting the home brews that appear for apps and character sheet creation. look at the... Se mer
Företagsinformation
Skrivet av företaget
We're the multi award winning team behind Warhammer Age of Sigmar: Soulbound Roleplaying Game, Warhammer 40,000 Wrath and Glory Roleplaying Game, Warhammer Fantasy Roleplay Fourth Edition, Doctor Who Roleplaying Game, The One Ring™ Roleplaying Game, Adventures in Middle-earth™ and many more!
Kontaktuppgifter
Unit 6, Block 3, City North Business Campus, K32DP60, Gormanston, Irland
- info@cubicle7games.com
- www.cubicle7games.com
3,8
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283 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Enjoying the Wrath & Glory content!
25 januari 2024
Product and Pdf package were great
Product and Pdf package were great. But when i order trackable delivery for extra money, i want actual trackable delivery
26 december 2023
Purchased all PDF copies of the Wrath &…
Purchased all PDF copies of the Wrath & Glory RPG.
Love the two fold download option, Direct and via Drive Thru RPG. Really made it easy to get the files.
The files are suberb quality, amazingly clear text and images throughout.
Highly recomended.
25 december 2023
The best RPG shopping experience
Not only is their customer service prompt, but they are always willing to help, despite me having to switch my address multiple times at a turbulent period in life. They make everything a breeze! And their product is top notch, they have ressurected the Warhammer RPG, do wonderful thing with 5th edition! I'm waiting on my year end bonus to buy up ALL the collector's editions I'm missing! Love you guys from Poland - Michael
26 december 2023
Christmas Order Unfulfilled
I ordered a product for my wife before Thanksgiving. Order date Nov 24, current date, Dec 19. I have yet to receive the item, or even a courtesy email explaining when I should expect the order to be fulfilled. I've received 3 emails in total, 1. Order confirmation 2. A survey request on my experience. 3. A survey request on my experience. So here is my honest rating of my experience, if I was hard off and ordered this for my child, I would be absolutely distraught. As-is, I will absolutely abstain from future online purchases through Cubicle7. Due to this, I am hesitant to ever order from Cubicle7's website ever again. It is likely you have lost a repeat customer.
24 november 2023
Svar från Cubicle 7 Entertainment
Hi Stephen, really sorry to hear about this. Please always feel free to get in touch if you've got any concerns about your order or dispatch so we have the chance to look into it for you.
I can see the order was dispatched on the 27th November, and that you picked standard shipping so it wouldn't come with a tracking number. It was sent via DHL and we'd expect a delivery time of 2-3 weeks for a delivery to Japan.
If it doesn't arrive before Christmas please get in touch via info@cubicle7games.com and I can offer a gesture of goodwill or arrange a resend or refund as necessary.
Again, my utmost apologies and I hope to hear from you soon so I can help out.
Amazing Quality With Amazing Features
Something they do atleast with their warhammer 40K: wrath and glory books with you get a pdf when you buy the physical version. This is amazing! I think more companies should do this. While the books took a little bit to get to me I immediately had access to the pdfs so my campaign could go on!
24 november 2023
A fantastic game company!
A fantastic game company with excellent customer service and products! Everything is perfect every time, no idea how they do it!
24 november 2023
Fantastic books from a fantastic company!
Fantastic books, created with love and care! Very fast delivery abroad! And well-packaged! Great company to do business with!
24 november 2023
Burn the Heretic! Suffer not the Witch! Kill the Mutant!
I bought Imperium Maledictum for me and a friend of mine but unfortunately there were some shipping mistakes.
I proceded to contact their customer service and they helped us out a lot.
The Core Rulebook and GM Screen are of an amazing quality.
Heavily recommended.
23 november 2023
Omdöme utan inbjudan
Imperium Maledictum books received
Just got my books and I am extremely pleased with the quality and appearance. Absolutely exceptional!
Got one each of the editions and game-master screen. All are excellent but the special edition core book is gorgeous.
13 november 2023
Delivery problem resolved quickly
There was a problem with the delivery address I had supplied. Matthew from customer service contacted me and it was sort out in 2 quick emails. Excellent customer service for a problem I created 👍
26 oktober 2023
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