Crystalvalet Omdömen 

Did a bad job on my wife's car. Can't contact them by phone as they just tell you to go online, then they don't reply to emails.

Used crystal valet at Arnotts Dublin. Had a full valet. Unbelievable valet. Car was like it just came off the garage court. Many thanks indeed guys.
Regards , Bryan.

You'll notice mixed reviews. The reason is simple, some of them are very good, but a few of them are incompetent and couldn't clean a cup without ruining it. If you want your seats not destroyed, steer clear of Crystal Valet at Stephen's Green. They also don't bother responding to emails or complaints. So, it's a gamble going with them, and pretty dumb if you care about your car.

Absolutely shocking service.
I pre-booked and paid online last night for a full valet. I arrived 5 minutes early, had the car cleared out and ready to go. My car isn’t even that dirty as I clean it every week, and it’s a hatchback — not a jeep, 4x4 or 7-seater.
When I arrived, I was polite and said I was early and actually excited because I hadn’t had the car valeted before. The response I got was rude from the start: “Are you booked in?” I said yes, and then I was told they would only do a “mini valet” for the price I had already paid online, and that the full valet would cost an extra €25.
The mini valet he offered would not include the shampooing of the seats or the proper interior clean, which is exactly what I had paid for in the full valet. So essentially, I paid for one service and was then told on arrival that I could only get a lesser service unless I paid more money.
He claimed the online price was for saloon cars, which makes no sense when my car is a hatchback and smaller than a saloon.
There wasn’t a single customer in the place. Two staff members were just sitting there on their phones, yet they still couldn’t be bothered to honour the booking I had already paid for.
Completely rude, unprofessional and not accommodating in the slightest. I have requested a refund. Absolute joke of a place.

I am moving away and am looking to sell my car soon. Haven't valeted it in years and bar the quick scrub it had quite deep dirt in the floor and knobs and buttons and dirt into the seats. I dropped my car and was told 3 hours for a thorough clean, and the price and sure enough 3 hours later I came back to a completely different car. I haven't seen it that clean in years and was in a condition in which i could have sold it on the spot, great service would recommend to anyone and would use again in the future !!

I had valets in Dublin Airport on two occasions in the past with no issues at all. Indeed, I was very pleased with the service.
I had some subsequent concerns with a third valet which was addressed to my satisfaction.

Booked my car in for a mini valet in manor West tralee at 2.30 and collected it at 4pm ! I was not disappointed with the work , if anything it exceeded my expectations for 45euro ! The car was spotless inside and out, will definitely be back !

Very poor experience at crystal valet in Douglas. Paid for full valet interior for €99. Steering wheel and gear stick not cleaned. The lower side of seats not cleaned. Two of windows not finished properly, thick waxy product left on them. Worst of all, thick black dye left wet on mats. Still not dry 24 hours later. Won’t come off shoes

This Company is a Joke! A baby would have cleaned my car better. There was a sticky residue left all over the interior. They barely did anything. Paid for full valet. Avoid this company

Very happy with mini valet experience in Tralee. Will absolutely use this service again!

Very unwelcoming experience! Husband stepped in vomit right outside the valet. They wouldn't help him clean it even with the readily available water !

I dropped my car in to be cleaned at the Dawson Street branch this morning. When I came back to collect my car, the heel of my shoe became wedged in the mats around the area & I fell, injuring myself badly. The crystal valet employee just stood beside me, making no attempt to help me up or even ask if I was ok. He then proceeded to charge me €80 for what turned out to be a very poorly cleaned car. When I pointed out that there needed to be a safe pathway to walk in the mats to your car, he couldn't have been less interested. Also refused to give his name or who to contact in Crystal Valet. Appalling service.

No receipt provided for service. No card payment accepted. Its a joke nobody knows how to write a receipt. Was promised to be emailed. They just ghosted me.
Not recommended. Not coming back
No phone number to contact.

Paid online for a full valet, price on the site was advertised as €140, they charged me €150.
When I arrived to the Galway site, they had no knowledge of my booking, I have requested a refund, but they ghost me. They are thieves and I will be reporting this shambles of a company.

ABSOLUTE JOKE DOING THIS LOUD CAR CLEANING OUTSIDE MY BUILDING AT 9AM ON A SUNDAY, TAKING OVER 2 HOURS, DO NOT USE THIS JOKE OF AN UNPROFESSIONAL BUSINESS

left my car in T2 carpark. Embarrassingly my car was in an atrocious state. When I returned from the weekend my car was like new, every part from alloys to seats immaculate!! Not only that, there was a Tag watch which my mother had presumed lost in a hospital placed on the passenger seat. Mohammed found it jammed under the seat. Hard working & Honest! will definitely use again!!

Crystal Valet in Tesco carpark is absolutely incredible. I met Mohammed and on spec enquired about a wash/mini valet. He was able to take my car, I opted for a mini valet and off I went for a look around tesco. When I returned I couldn't believe it was my car! It looked better than brand new outside AND inside. Thank you so much Mohammed. I understand he has taken on the franchise so any previous poor review doesn't reflect the quality of this service. I shall absolutely 💯 recommend and use this service again.

RIP off merchants, completely incompetent. Burnt my car with a heat gun and destroyed paint work. Told me to get it fixed and they would reimburse me. Not answering my emails and every time I go to garage they say they know nothing as “the office is dealing with it” no phone number for this office. Do not Trust this Company!!!! I want compensation for the stress and running around I have to do to chase refund. This is the garage at Dublin Airport

Had a great experience at the Corrib Centre location in Galway city. My car was cleaned like I had never seen and the staff were truly professional and courteous - especially Pat. Would highly recommend

I ran a Crystal Valet franchise for a few months and it was one of the worst business experiences I’ve ever had. These people are a nightmare to work with. They never return money from online bookings on time, they rob you with nearly €200 a month in so-called “marketing fees” that have zero justification, and the rent is extortionate.

They even take money for a contract but never bother to give you one — I waited over six months and still nothing. And when you finally decide you’ve had enough and want to sell, they magically invent “outstanding payments” to avoid paying you what you’re owed. Don’t expect to ever see your deposit again either — once they’ve got it, it’s gone.

Crystal Valet are dishonest, unprofessional, and exploitative. If you’re considering a franchise with them, save yourself the stress and money — walk away.