Kathleen was calm and patient assisting me to add emails lost after transition to a new computer. Excellent service and problems solved.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a major problem on my website following a PHP version update. I contacted my hosting provider Crucial Hosting via the Chat function and within a few minutes my website was repaired and once aga... Se mer
This used to be a premium business with LOCAL support 24/7. Now it's overseas call centres when they can be bothered answering. Phone support for a broken site exceeds an hour with no response. The... Se mer
I've been with Crucial for a number of years and recently have decided not to renew some registered domains I wasn't using. They are relentless with an Indian call centre following up on payment and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Crucial is Australia's leading web hosting provider for small businesses. With friendly 24x7x365 support and great value, it's hosting & VPS made simple.
Kontaktuppgifter
201 Elizabeth Street, 2000, Sydney, Australien
- 1300 884 839
- www.crucial.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, but there needs to be more product differentiation. My website has a small footprint, little traffic, and no transactions. As such, I think I am paying too much.
Happy customer for years
I've been with Crucial for years now and I remain a happy customer.
I don't remember there ever being any downtime.
Every time I've needed technical assistance, which is very rarely, they've been available in a timely manner, friendly and helpful.I like that the call centre is in Australia.
Highly recommended.
Great service
Great service, great products! Very happy customer!
Crucial hosting have been easy to deal…
Crucial hosting have been easy to deal with, and very helpful every time I've needed them.
Excellent service always
over the past 2 months I have had total…
over the past 2 months I have had 2 total outage on my server, lasted multiple days.
last week I got our mainwebsite down with no explanation, we have WP full update, Wordfence pro updated and no trace in the logs. We had each time to restore from backup
Ticket were logged and it took over 24hrs to get a response, there is no possibility to escalade your ticket there is no phone support.
This morning I wake up all my sites are down, crucial system says all systems operational but even WHM can not respond so the whole server is dead but their site still says all operational. Logged a ticket and again will probably not hear anything for hours or day when our whole reseller business is down and no way to talk to anyone. THis is outrageously poor service
Great Customer Service
I would like to thank the team at Crucial Hosting for always resolving my website issues quickly. I am glad to be using their web hosting services for my website.
Look elsewhere
It's been downhill for the past couple of years and I wouldn't recommend using Crucial for anything that requires reliability. Too many major outages in the past couple of years
Reliable
Reliable, Australian based service quick to respond to any questions or issues I might have
Excellent service
Had some concerns about the existence…
Had some concerns about the existence of a physical Office of Crucial... initially. Have moved to a new location, and the two officers who attended were extremely helpful and professional. Thanks.
It has been excellent
It has been excellent, if I had an issue it was always very quickly and expertly resolved; support is first class. I really can recommend Crucial Hosting, it is great.
Want it done right the first time and…
Want it done right the first time and all of the time?
Then Crucial is your only choice.
From web hosting to support they are the best company to deal with. Since they have been hosting my companies website I have not one problem nor have I had any downtime.
I would recommend Crucial for all of your web needs.
Highly recommended as an Australian…
Highly recommended as an Australian hosting company. On the rare occasions I have needed support, communication has been fast and thorough from local staff. Keep up the good work Crucial!
Best Services
Best Services
Other than (Crucial, Panther and Digital Pacific) I've tried about 7 different other web hosting services and Crucial, Panther and Digital Pacific now are all under the same hat and from all my experiences in the last 7 years they would have to be the best support in all Australian web hosting services. I'm not just saying that for brownie points, I'm saying that from experience.
Long term happy client
I have hosted with Crucial Hosting for many years. I can remember only ever having one minor issue which was solved incredibly quickly.
I don't have time to mess around with my hosting, and Crucial Hosting takes care of everything I need.
Have been using this problem free…
Have been using this problem free hosting platform for some time an use it because it is Australian based & owned and continue to advise of any network maintenance which all adds to having the confidence that keeps my website up and running.
Thank you Crucial!!!
Fast, accuate response
Fast, accurate response. Answering my question at just the right level for me to understand and act upon. Thanks
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








