Disappointing experience. Ordered a set of samples and one wasn't sent as they were running low on the fabric. They didn't let me know about this nor refund the cost for the sample that wasn't sent. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased patterns and some buttons. All items were packaged well and I am very pleased with the service I received.
Ordered with courier service before cut off time as really needed fabric at short notice, called 3 times to confirm, no answer. Recieve a call later to say actually we haven't sent your fabric, the co... Se mer
I visited Croftmill with a friend this week and had such an excellent experience. We were welcomed by everyone with open arms even though we were an hour late for our appointment! Nothing was too much... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Original Mail Order Fabric Company We go way back to when a good night out cost less than 10 ‘bob’ and there was a mill at the end of each street in this part of Lancashire. We specialise in dress and craft fabrics sourced from all over the world. Welcome to our unique corner of the World Wide Web.
Kontaktuppgifter
Office Unit 5/6 Primet business centre, Burnley road, Colne, bb8 8dq, Colne, Storbritannien
- 01282 859281
- caroline@croftmill.co.uk
- www.croftmill.co.uk
3,6
Medel
48 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service, great fabric.
My latest encounter with Croft Mill was blighted by internet problems (mainly the operator). However Holly came to the rescue and helped me out. No wonder I have been shopping with this great fabric outlet since the `70s. Wonderful service and great selection of fabric.
25 augusti 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you very much for the lovely review, we appreciate your custom and are glad your happy with our service - Caroline & The Croft Mill Team Xx
Wonderful fabrics - excellent service!
I live outside the UK and my access to good quality dressmaking fabrics is limited so I was thrilled to discover Croft Mill!
I have bought from them several times over the past year and I have always been delighted with my purchases, which arrive nicely packaged!
Buying fabric online can be challenging but the descriptions are very helpful and the photos provide an accurate portrayal. The range of fabrics is huge and the prices represent excellent value for money. My big problem is deciding what to buy ….!!!
Perhaps most importantly, the service is friendly, professional and helpful making it a really pleasurable experience from start to finish!
I will definitely continue to source my fabrics through Croft Mill.
17 augusti 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you so much for such a wonderful review. We are always working hard to make sure we give our customers the best service & fabric at the best price we possibly can. It is so lovely to hear that you have had a positive experience with us :) - Caroline & the Croft Mill team
Best Website For Fabric
Croft Mill are by far my favourite website to purchase fabric from. It offers the best experience short of being able to handle the fabric in person.
The website is easy to use with an excellent range of filters, and the fabric is of good quality, and correctly represented in the descriptions.
Each fabric has all the information I could need from material composition to the types of clothing it suits, its drape, and washing guidelines. All of this offers me peace of mind when ordering from them because I know exactly what I am getting.
When there was an issue with my order, they worked quickly to solve it and were friendly throughout the process.
17 augusti 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you so much for such a wonderful review. We are always working hard to makesure we give our customers the best experience and the best products at the best price we possibly can. It is so lovely to hear that what we are doing makes a difference. I will make sure the team see this review, they will be delighted. Thank you.
Fabulous fabric
I've bought a number of fabrics from Croftmill over the last couple of years. I'm always really pleased with the lovely fabric, the quality, and the great value. They are one of my favourite fabric shops.
1 juli 2022
Omdöme utan inbjudan
Svar från Croft Mill
We are so glad you are happy with our fabrics and the service! Thank you for your lovely review xXx
I have bought fabric from this firm for…
I have bought fabric from this firm for over 20 years and have never been disappointed. I live near a market where I could buy cheaper but it’s not worth it as Croft Mill fabric is such good quality.
14 maj 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you for the fabulous review. So happy you love our fabrics! xXx
Excllent fabric
Excellent range of fabric. The matching lining and thread I ordered matched well. When one of the fabrics wasn't in stock communication was very good and I was able to order a substitute really quickly.
24 april 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you, glad you were happy with the matching and the customer service! xXx
Good prices and selection
I ordered 4 or 5 different dress fabrics from here for the first time the other week; the selection was fantastic and the descriptions of all the fabrics were excellent. The prices are very reasonable and they came well packaged and quickly. The company's communication was good throughout as well.
20 april 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you for the lovely review. We are so happy that you love our selection of fabulous fabrics xXx
Great fabric at great prices
Great fabric at great prices. Good communication if anything becomes out of stock. Extremely accurate descriptions and photos of the fabrics - which is difficult to do. The colours always match the pictures. Very easy to navigate website. Never had a problem and I’ve been ordering regularly from them for over a year. The best online fabric store, in my opinion.
1 mars 2022
Omdöme utan inbjudan
Svar från Croft Mill
Thank you for the brilliant review. We are very proud of our collection and are happy you love our fabrics as much as we do xXx
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