The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and... Se mer
Företaget har svarat
Tiles delivered 4 days late. They totally forgot to deliver them. Rude customer service, blaming everyone but themselves. Lied to on the phone about further delivery times meaning my tiler was sitting... Se mer
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We have shopped here a few times and should have written a review a while ago we have always been helped by a lady called Jayme who is fantastic always willing to go the extra mile with perfect ser... Se mer
Thanks for being so helpful. Great service. Also Thankyou for referring us to Derek Townsend who has done a fantastic job tiling our kitchen floor. I wouldn’t hesitate to recommend Derek to any... Se mer
Wall And Floor Tiles For Your Bathroom Kitchen Living Areas & Outside.Take Home A Sample Or Have It Sent To You. Our Experienced Staff Are Here To Help.UK Wide Home Delivery.
28-30 Barrie Road, G52 4PX, Glasgow, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and the finished tiling looks great.

Svar från Crocatile
Samples I ordered were well packaged and intact when they arrived. Delivery took longer than I expected.

Svar från Crocatile
Ordered 4 samples on 7/7 but only 2 received Still waiting

Svar från Crocatile
Great options on available and fantastic service from Paul and the team. Highly recommend Crocatile.

Svar från Crocatile
Terrible customer service. Was promised that any extra tiles purchased will be refunded. Went in with the tiles and they refused to refund. Also 2 boxes of tiles missing but refusing to refund the money for the missing tiles. Order number 65207. Unprofessional and extremely rude. AVOID THIS COMPANY!!!!!!!
Thanks for being so helpful. Great service. Also Thankyou for referring us to Derek Townsend who has done a fantastic job tiling our kitchen floor. I wouldn’t hesitate to recommend Derek to anyone looking for a tiler. Great job.
On the various times I have shopped here, the staff have always been extremely helpful and prices are competitive. Also able to return unused tiles easily

Svar från Crocatile
Brilliant in every aspect apart from the delivery man not bringing them up the stairs to my front door. Really I might as well have collected them myself for all the difference it made. Deliveries need to be more specific about this (not just this company but all who offer to deliver) because some of are not capable of doing it ourselves and as such rely on the delivery.

Svar från Crocatile
Tiles delivered 4 days late. They totally forgot to deliver them. Rude customer service, blaming everyone but themselves. Lied to on the phone about further delivery times meaning my tiler was sitting about waiting on tiles to be delivered for hours after the said time. Now my renovations have been held up by weeks as the tiler wasnt waiting about any longer and walked off the job which is totally understandable and other trades are now held up.. Spent £750 on tiles, never again.. Avoid

Svar från Crocatile
Great bunch of guys that work there helped me out no end and went above and beyond thanks

Svar från Crocatile
Great service and delivery all as planned.
Good communication throughout

Svar från Crocatile
Walking in and not 100% sure on what we wanted, Paul came to help us with our decision. He’s friendly, helpful, knowledgeable and very patient. We are delighted with our new tiles and very grateful for all Paul’s help. Would highly recommend Paul and Crocatile.
The customer service I received was exceptional. Paul who I dealt with delivered tiles to the house after there was a mix up with the order when I went to collect it. He was friendly and went out of his way to assist me.
Having been sent there by my fitter I was impressed with the range if tiles the shop had.
Staff were very helpful and knew what they were talking about.
I selected the tiles and they were super fast in getting them in for me.
If you are looking for a great choice in tiles I would go there.
I have been using Crocatile for several years, being a professional tiler and have consistently experienced friendly service from their knowledgeable staff. They offer an extensive product range at competitive prices, making them my preferred tile supplier.
Second visit to this gem of a shop. Needed tiles ASAP as I had ordered online and they arrived with almost every box damaged. Danny helped me choose something that was similar and the staff arranged an extra fast delivery to ensure I had the tiles in time for my tiler starting. So happy with how they look. Would highly recommend Crocatile.
Ordered samples and received small bits of broken tiles . Absolute waste of money
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