I have bought many times from Cricket and Hockey, and not once have I been disappointed by the customer service, or the quality of the items I have bought. I would recommend to anyone
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great selection of hockey gear. Bournemouth player member of staff (can’t remember her name!) was beyond helpful. Great knowledge and experience and very patient with me!
Easy to use website, item was dispatched and received much earlier than expected. Ordered Friday evening and received Sunday morning. Quality product. Added bonus I've now got some loyalty cash off my... Se mer
Superb service from Neil and Mark in 2 recent visits. Today was an exchange of an online purchase and a few extra bits. A fortnight ago we visited to kit my son out for Australia. Ne... Se mer
Företagsinformation
Skrivet av företaget
All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Kontaktuppgifter
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, Storbritannien
- www.cricket-hockey.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product and arrived quickly…
Great product and arrived quickly thankyou :)
Very fast (went only 2days) delivery to…
Very fast (went only 2days) delivery to finland👍👍 and high-quolity products
Expertise…
We received a warm friendly welcome again from Leanne. Thank you so much Leanne for your patience’s and expertise in getting the right kit. We are super grateful.
Great experience overall
Great experience overall
Ordered a bowling machine that arrived less than 2 days later. Received an excellent machine that more than delivers.
Wonderful customer support.
Good service
Used a few times, good delivery times and good products. Descriptions of products on the website could do with improvement
Next day delivery saved my arse!
The full story is I was due to play cricket last Saturday (31st May), so I ordered a full bag of equipment cricket hockey on thursday and it arrived friday afternoon. Absolutely brilliant experience in comparison to another company (Cricket Direct) who I ordered from at the start of the week who failed to send anything out in 5 days.
Would definitely but from this company again! Thank you so much!
They are just always excellent at everything
Cricket-Hockey are an excellent organisation. They have an excellent range of hockey equipment and I am always extremely well looked after with my enquiries. Speedy delivery and good communication make it all an easier sell.
Customer service
Purchased the new Hockey Vapor Astros. Found an issue with the heel which I reported back. Went back and forth with who I now believe was the Managing Director Mr Bundy who only looked at pictures and didn’t even consider physically looking at them via a return. Shame that this is the culture & customer service from the top down. An expensive mistake. Will not be shopping here again.
Great shop & fantastic customer service
Made a long journey to visit the showroom, glad we did. Fantastic stock, great prices and sales assistants couldn't have been more friendly or helpful. Have also ordered online, quick delivery & customer service has been fantastic. Would highly recommend and wouldn't shop anywhere else.
Quick delivery and the quality of the…
Quick delivery and the quality of the items are excellent.
Website was friendy
Website was friendy, prices we're competitive, service was 1st class
Te first and last
My rating and my experience with you cannot be good, quite the opposite.
I received a hockey stick of a size I didn't order and a different model from the one I bought.
Having contacted customer service, their response and solution was as follows: "So sorry I think I can see what has happened, the stick was changed for you on the order but the wrong code has gone through onto it meaning you were sent a 36.5 Light stick and not the 37.5 Superlight".
And I won't even mention the delay in customs due to the shipment from the UK to Spain.
So, as you can understand, this has been my first and last purchase with you.
Always shop here
Easy to navigate website, fast postage and great products. They always have good "out of season" deals as well so I always shop here
a glowing 5-star…
The delivery of the stick was quick and hassle-free, but what impressed me even more was how professionally and efficiently they handled my complaint. It was truly perfect—such a satisfying experience. Because of this, I would recommend others to buy from Cricket-Hockey!
Preferred supplier
I now buy all of our boys’ cricket and hockey shoes, bags and protective equipment here. Pricing is good, delivery fast, occasional returns easy, and they clearly appreciate repeat business through the discount points that become quite valuable. Wouldn’t now go anywhere else.
Cricket sweaters…
The purchase (two cricket sweaters) arrived quickly and the sizing and quality are spot on - will certainly use these folks again
Quality not adequate and customer should pay for returns and also shipping
Please try not to shop cricket kit from this website, they may show price bit less but they charge shipping and if you are not happy with the product quality they will deny saying it’s just a slight rough strap, they won’t admit product quality and won’t even cover returns, unfortunately we need to pay returns by our selves. Not a great experience.
Return Scam
Complete return scam. I sent a return with tracking via Royal Mail. The person is stating it was sent to the wrong address even through it is a fully generated printed label from their system. It was not hand written, has full packing information of what's included (also automatically generated), and my information as a customer. The tracking states delivered, but the company will not refund my money stating I should not have delivered it to the label provided. Do not purchase or return anything from this company.
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