I used the customized feature on the website to order a pendant of a specific cord length. The item arrived 6” longer. After emailing multiple times regarding the issue, they agreed it was an error an... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I used the customized feature on the website to order a pendant of a specific cord length. The item arrived 6” longer. After emailing multiple times regarding the issue, they agreed it was an error an... Se mer
Företaget har svarat
I purchased 4 metal bulb covers, sockets and 12 feet of 3 wire rayon cable for pendant shades. Web site was very straight forward and helpful. FAQs were very helpful. Selection was easy. Price was e... Se mer
The U.S. branch of Creative Cables exceeded my expectations in every way. I first found their Italian branch's website and I can say that i was pretty frustrated by their complete attitude (or lack th... Se mer
Creative Cables has excellent products for your lighting needs. When I found the item I was looking for, I thought I was dealing with a vendor from the US, it turns out they are in Italy. I was nervo... Se mer
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Skrivet av företaget
Creative Cables US offers unique, customizable lighting components to help you bring your creative ideas to life. Whether you're a DIY enthusiast, interior designer, or contractor, we provide everything you need—fabric-covered cords, sockets, ceiling canopies, pendant kits, and more—to build lighting that fits your vision.
Our products are built for flexibility, style, and ease of assembly. Perfect for homes, offices, retail spaces, or commercial projects of any size.
Shop at www.creative-cables.us and get:
Start building lighting that's as original as you are.
3043 Broad Avenue, TN 38112, Memphis, USA
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchased a ceiling swag hook. Very difficult to find one with a contemporary look. Creative Cables has one that is very well-designed. It arrived quickly soon after it was ordered.
I previously purchased product from this company and had a good experience. This time was no different. The quality of the items I purchased, the value, and the professional knowledge shared from the person I talked with would all be rated excellent. I was building a light fixture from scratch, so I viewed components online before calling to order. I would have no hesitation recommending this source for their products. Items were shipped promptly and received in a well packed heavy duty box.
I'm really super psyched about my creative cables order. I had come across a competitor first but then saw the quality and color of creative cables cord and thought it was so much more professional looking. Additionally, the variety of accessories is just amazing - you imagination can take you wild here. And the bulbs they stock - holy cow - gorgeous! I bought the UFO ones and LOVE them! Customer service is incredible - I had one small issue with a fairlead and the owner sent me a video of install so I could trouble shoot. WHen we realized the issue was with the fairlead, he sent me new ones on the house and a few swag hooks for my trouble! Can't recommend enough.
Products are unique and worked well in our pendant do over. Good service and good follow up. Thanks
It wasn't until two weeks after placing my order, when I checked the delivery status did I discover my order still hadn't shipped. It wasn't until I asked why that I was informed an item I ordered wasn't actually in stock (though I had been charged for it). I was told it would come in the next week, but it never did. I have reached out numerous times since via email, phone and chat option and have received no response. It's been over three weeks now and I have no idea if or when my order is coming. I am sympathetic to the complexity of supply chain issues, lead times, etc, but this simply a lack of basic customer service. I don't like leaving bad reviews, but when the company in question operates like this, there is no other option.
Thanks for quickly sending me items that were out of stock!
Zero updates in weeks. No replies on status it progress. Next steps will be to contact my credit card company if I can't get a reply or shipping notification. I'm not sure they are still in business.
Products are great. The only reason I didn't give five stars is I never received an answer to my emailed question about one of the products.
Even though there were complications on the shipping the product came perfectly good and we are glad with our buy
This "Gold Rayon covered Round electric cable - RM05" was to big. It does not fit the hole size in my lamps. It looks more like a heavy duty outdoor cord. I wish you made a smaller 2 wire size which I was able to get at a lamp store years ago.
Bob
The order was correctly shipped and it arrived on time and I can't say enough abot how I was treated. They are great!!!!!
Great cables! Had to use fuses to protect my circuit since in canada we need at least 14GA
Fast service, great products! I will definitely purchase from creative cables again.
Jami was very helpful and responsive. Very happy with my purchase!
I really want to order two plug in pendant lights from Creative Cables. I received a response from my initial request for information four months ago. This response didn't really address one of my main concerns, but 3 further attempts at communication have not been returned. Today I called Jami in Tennessee (from Canada) and I am really hoping my voicemail will be returned because I am eager to start this project and I acknowledge these are quality products. I see another review where a customer has not had a response from Creative Cables despite multiple attempts. I am wondering if some messages are being blocked as spam? Please contact me!
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