Creams Cafe Omdömen 

I visited the cafe in Epsom on 20th December around 1pm with my elderly mother. The service by the young male staff member on duty was excellent, he was full of enthusiasm and attended to all of our requests with so much patience and kindness. Thanks once more. The crepes were also delicious!

Impressed by their efficiency during a busy period! I will recommend this place due to the service being outstanding, and the crepes were truly delightful

We visited Cheetham Hill branch, kids loved it :)

They were very kind and my food came quickly

Daylight robbery, I ordered a create your own on deliveroo, every extra cost £1.45 and my order came to £18.20, my girlfriends standard cookie dough and ice-cream was £8:20 and had more cookie dough and ice cream than my entire order with all of the so called extras on top. I was definitely robbed hard of almost £20 and won't be ordering from creams again and wouldn't recommend anyone else orders a home delivery either.

Person at the front was very rude!! Continued his conversation with his colleague whilst we waited to place our order in front of him. He wouldn’t even look us in the eye when taking our order. My partner said he had a nut allergy and the guy asked “is cross contamination okay?” obviously not if he has a nut allergy. Had to ask him to clean the scoops and jugs out which should be policy for allergies anyways. Gave me a fanta with no glass so I asked to have one and he gave me the dirtiest glass I’ve ever seen. Overall the people serving us were just straight up rude, wouldn’t recommend coming here at all.

Ordered Taro and Strawberry bubble teas with Tapioca pearls and the pearls were completely raw, hard, brown rancid balls of crap. The disgusting flavour spread throughout the rest of the drinks. The strawberry tea itself was decent, close to the quality of the usuals I get from bubble tea stores, but was soon ruined by the pearls. The Taro was disgusting, it was like dirty water with a hint of chemical alcohol taste.

Nice desserts - setting is okay but doesn't feel very clean (even though it might be). Maybe it's the colours?

Customer service was terrible, we ordered our food and waited 40 minutes but were still waiting for 4 more orders. We ordered them all at once but it turned out that they actually forgot about our order and it wasn’t even that busy!

Went to the beckton branch with a large group yesterday and ordered waffles, cookie doughs and cake. The red velvet cake was stale and not edible. The waffles were dry compared to other dessert places I've been to. The cookie dough was not gooey and dry as well. Very disappointed with the food and will not recommend. However customer service by Uzair was good, he was very polite and quick bringing the food to the table.

North Finchley créams - 1 scoop of ice cream given to me in the tiniest container. More like a cream pot. I complained and the manager said head office have told them to use the small pots then gave me a lecture about how the cost of living means all the costs are rising. Yeah don’t tell me mate I know that why else do you think I am buying 1 scoop ??? Creams charge a fair price don’t be stingy with your product.

Good customer service , yusair is very friendly.

Ordered through just eat and was sent a Greggs order through Just eat. No update either from Creams or just eat and no one from Creams answers the phone. They have taken my money but I didn't receive anything and the courier wasn't interested either. The order was marked as received. In the end I drove to FInchley to Creams. My order had been waiting there for 2 hours but I was told that just eat hadn't bothered to turn up to collect the order. I asked why no one answered the phone when I'd called numerous times and was told that there is no phone. Never again with Creams or Just eat shocking service

Good customer service. The staff ashik served us the waffle and he treated us nicely. The Manager Mary, she is very friendly, helpful and has good behaviour to the customers. I absolutely loved and will come back again.

Simply love creams. I have to be honest. I went there the other day and a colleague named Sinsu was very helpful and made a great recommendation for a milkshake combination. Good service and on point deserts means that if I ain't careful I could put on some weight...

Very good front of house service, espically by Azyar. Very courteous, friendly and professional customer service. Restaurant very clean and swift service to table.

Uzair was attentive and efficient making our experience enjoyable. [Beckton]

Greeted by a very pleasant and helpful waiter who showed us to our table. We sat and chose our food. Went up to order, and got told we were no longer allowed to eat in and our only option was to take away. The gap between sitting and ordering was 10 mins. The manager who told us this news was rude and dismissive, we were told that ‘it’s very clearly written on the door’ and ‘oh you weren’t just sat there chatting were you?’ - I always thought a part of meeting up with people for a meal was to socialise? apparently not. I certainly will not be choosing to spend my money with Creams again. Absolutely appalling service.

OK cafe, ruined by junkies smoking crack outside on the cafe terrace and urinating in front of us while we were trying to eat. Staff don't seem to care and say it's not their problem. Avoid!