The Cotswold Company - Knutsford Omdömen 

The delivery team, Ryan and Mus were great. They kept me advised of their arrival - the message as they were nearby was really useful and saved unnecessary waiting. They arrived on time, were incredibly polite and courteous.

Wonderfully helpful, knowledgeable staff - Sara was exceptional, both in terms of her design eye and also her patience, in coming up with a new cushion scheme for a pair of sofas. Thank you Sara. Everyone I have dealt with in the Knutsford store has been cheerful and full of positive customer focused energy.

Excellently set our store, very helpful staff and beautiful products.

Upon arrival was met by Brian who was extremely helpful, ordered what I wanted, job done.
Because of the way we were treated will be back to order more goods in the future.

Ardington Garden Corner Sofa Set - excellent delivery by Fred & Abel who were very professional and polite - they made easy work of unpacking all the pieces and placing it where we requested. The furniture itself is really beautiful. Aged, grey rattan with lovely curved detailing on the arms - it looks like it’s come straight out of a pretty Cotswolds cottage garden! The cushions are plump and comfy with excellent quality, thick fabric. The extra 2 stools are proving to be very versatile as we’ve used them indoors too. The table is brilliant in the way it can be set at a coffee table height or raised for eating meals/playing games. This garden set will give my family a comfortable place to spend many hours together whilst also looking beautiful in the garden! Great quality and value garden set which will give us years of enjoyment.

The staff - Kate & Sylvia - friendly professional combined with excellent service made our visit to purchase furniture very special. A wonderful experience in the lovely Knutsford store. Thank you from David & Isabel

Purchased stunning bedroom furniture which was delivered by two amazing and efficient guys, Sam & Igors arrived at 7.40am on time and unpacked speedily but with care and respect for my home and the furniture. Great guys all rubbish removed.. but most importantly they took time to say hellos to my two rescue boxers….

Just wanted to say a big thank you to Sam and Igors, they delivered my furniture today, unpacked it for me, checked it over and carried it upstairs for me. Happily accommodated all the way through, they were so helpful and very polite. Thank you, great service

Very friendly & helpful staff excellent customer service. The store is beautifully laid out & displayed.

Looked online for dining room table and chairs set and found the perfect match. Decided to visit the Knutsford store to look in person which was a great help. The staff were brilliant, friendly and knowledgeable. Received a delivery time of 3 hours the day before delivery. The guys ( Mathew and Tristan) arrived on time and were great. Very polite and helpful

Just wanted to share what great delivery guys Ryan and Janis are! Went the extra mile to make sure everything was ok with the order and pleasant and very courteous. Thank you R & J - A breath of fresh air!

The delivery team of Sam and Ivor’s were on time and very helpful.We had an issue and they sorted it immediately which was superb. They deserve recognition for their service and are fantastic ambassadors for the company.

Very helpful staff. Sara & Sylvia gave me some good advice when I was making furniture choices and also very helpful when processing my order .

Fred & Abel were efficient & courteous when they delivered my furniture today

Excellent value for money I have purchased quite a few items recently and so pleased with everything. The showroom at knutsford is beautiful and inspiring.

Excellent service from ordering to delivery. Sam and Tristan were polite and efficient putting the furniture together and took away all the packaging.

Lovely shop. Brilliant layout and very helpful staff .

Great advice and service when we visited Knutsford store. Our circular table and chairs are quality. We were advised to have the table built in the store by the delivery guys as it could be “tricky”. Glad we did. Our delivery guys respected our property and the table was built with experience. All the packaging was taken away too.
Wound not hesitate to recommend.

Chris and Bernard the delivery drivers were on time, respectful of the house, even to automatically removing their shoes. They were polite and helpful in putting the cupboard exactly where we required it.

Bought 2 x Taylor High Back sofas from
Cotswold Company which was delivered in October 2025
The sofas are beautiful to look at but sadly the sofas cushions are not fit for purpose…the back is recycled fiber offering no support and the seat cushions slide at an angle making them very uncomfortable. When sitting on these sofas you also roll into the corners.
When we bought the sofas we were told their would be minimum maintenance on the cushions foam fibre cushions so we chose this option. Sadly the cushions do not spring back to shape and the foam is not at all supportive.
I contacted Cotswold company who sent someone to service the sofa. He advised that the sofa was made to specification and that the wear was in line with expected wear and tear - after 4 months I would expect very little if any wear and tear. I felt I did not need an expert to tell me that and does not change the fact that the sofas are not fit for purpose.
This is not a manufacturer issue but a poor quality sofa and we did not get what we expected.
I now have sofas that I can not sit on without resulting in back ache. Very poor quality sofas that cost a lot but are of little use.