A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions
Företaget har svarat
We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online. I am so glad we did this as the lady who served us was really helpful and advised us on a fe... Se mer
Företaget har svarat
Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Skrivet av företaget
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktuppgifter
Bond Street 110, CM1 1GD, Chelmsford, England, Storbritannien
- 01245 860376
4,8
Utmärkt
95 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Extremely friendly.
24 november 2025
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
So nice to speak directly to a person
So nice to be able to speak directly, to helpful and knowledgable staff. Leonora and Jackie were great.
20 november 2025
Omdöme utan inbjudan
Svar från The Cotswold Company - Chelmsford
Good afternoon Customer,
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Robert the sales person was great
Robert the sales person was great, took his time, helped us with choices and questioned us to qualify our decisions.
Being able to go into a store, touch and feel the products and see the quality of the furniture first hand was great. We need to use stores like this to ensure there is the ability to see before you buy.
We would highly recommend using The Cotswold Company at Chelmsford.
11 november 2025
Omdöme utan inbjudan
Svar från The Cotswold Company - Chelmsford
Good afternoon Mr Ian Monk,
We're happy to hear that you had a great experience. It's wonderful that you appreciated the ability to see the furniture in person and that our salesperson helped guide your choices. Thank you for recommending us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Love this shop beautiful products
Love this shop beautiful products
8 november 2025
Omdöme utan inbjudan
We have been looking for two sofa’s and…
We have been looking for two sofa’s and a dinning room table for a few weeks. We have visited several providers and two Cotswold Company stores. Having made our decision to buy a Hurley 3 seater and Hurley small 2 seater we were served by Robert who made the ordering process painless and straight forward. Delivery arranged and on course.
7 november 2025
Omdöme utan inbjudan
Svar från The Cotswold Company - Chelmsford
Good morning Graham Browne,
We're happy to hear that the ordering process for your sofas and dining table was painless and straightforward. We appreciate you choosing us after visiting several providers. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kitchen Larder
We went to the Chelmsford store and we were helped by a very helpful assistant, but cannot remember his name! A very professional chap, who was extremely helpful. We put in our order for our kitchen larder. Love shopping at the Cotswolds Company.
7 november 2025
Omdöme utan inbjudan
We bought a bed for our guest room.a…
We bought a bed for our guest room.a quality bed surround with beech sprung slats. It looks amazing!
21 oktober 2025
Helen was amazing… incredible customer service
Helen was amazing. She helped us no end and gave such fantastic advice about how we should design our room and important things to consider. She knew the product range at The Cotswold Company in detail and guided us through the showroom. Too often in stores any purchases are just transactional but with Helen this wand true case. She cared and provided exceptional customer service. A true asset to the business and the reason we spent a considerable amount of money purchasing new sofas. Thank you Helen!
1 november 2025
Omdöme utan inbjudan
Svar från The Cotswold Company - Chelmsford
Good afternoon Chris,
We're happy to hear that you had such a positive experience. It's wonderful to know that the advice and guidance provided were so helpful in designing your room. We appreciate your recognition of the exceptional customer service you received and are grateful for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Terracotta cushions and throw are…
Terracotta cushions and throw are beautiful
Look lovely in garden room making it feel cozy for the winter
14 oktober 2025
Website was comprehensive enough for…
Website was comprehensive enough for what we wanted to see and get dimensions for.
Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be wasted. the same member of staff (Erin) was courteous and helpful and took our order.
11 oktober 2025
Omdöme utan inbjudan
Svar från The Cotswold Company - Chelmsford
Good morning Customer,
We appreciate you taking the time to share your experience. We're happy to hear that our website provided the information you needed and that our shop staff were helpful and courteous when placing your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality products and service
Excellent customer service both prior to visit and during. Was able to see pieces we wanted to without any high pressure sales. Staff available when needed. Double checked order details and price, was able to apply online discount to order in store.
1 oktober 2025
Omdöme utan inbjudan
Excellent customer service very polite…
Excellent customer service very polite young lady
26 september 2025
Omdöme utan inbjudan
Detta är Trustpilot
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