The Cotswold Company - Canterbury Omdömen 

40
TrustScore 4.5 av 5

4,6

Marlowe Arcade 12-15, CT1 2TJ Canterbury, England, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!

Betygsatt 4 av 5 stjärnor

We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Se mer

Betygsatt 5 av 5 stjärnor

Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Se mer

Betygsatt 5 av 5 stjärnor

I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Se mer

Företaget har svarat


Företagsinformation

  1. Sovrumsmöbler
  2. Möbelaffär
  3. Butik med vardagsrumsmöbler

Skrivet av företaget

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Skrivet av företaget

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktuppgifter

  • Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Storbritannien

  • 01233 515188

4,6

Utmärkt

TrustScore 4.5 av 5

40 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(40)

5 475 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I had a wonderful time…

I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She was also very supportive of my slightly dazed husband and even he became more and more enthusiastic. She gave us the perfect balance of time to wander around and availability to answer all our questions. She found ways to make sure everything can be delivered at the right time for both of us as well. If there’s an employee of the year competition she’d win the prize!

14 januari 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good afternoon Nicki Herring,

We're glad you enjoyed your furniture-buying experience! It's wonderful to hear that our team member understood your vision and supported you and your husband so well. We appreciate your kind words and recognition of their dedication to providing excellent service. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Lovely store with great customer service

Great staff, good team spirit, couldn’t do enough to help. Very pleasurable human shopping experience where you can look, try and get a feel for the products. Hate online shopping for furniture and furnishings. Like to see the product, so much nicer. Lovely store in Canterbury.

11 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support available

Using the one way video call button to connect with in- store expertise was brilliant - so much better than a chatbot. Big shout out to Verity at Canterbury branch

8 januari 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good afternoon Andrew,

We're happy to hear that you found the video call helpful and efficient. It's great to know the in-store expertise was so beneficial! We appreciate your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 3 av 5 stjärnor

I was rather disappointed that I…

I was rather disappointed that I couldn’t take the goods home. I have to get them delivered - even though I was buying something small enough to carry.

If I had known that - I would have ordered them online and stayed at home on the sofa!

23 december 2025
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good morning Bonnie Williamson,

Thank you for taking the time to share your experience. We’re sorry to hear you were disappointed that the items couldn’t be taken away on the day.
If you’re happy to do so, please could you update your review with your order number so we can look into this further and review what happened? We’d really like the opportunity to understand this better and assist where possible.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Your sales team were very helpful and…

Your sales team were very helpful and patient, without putting any pressure on us. They answered all our questions clearly, and allowed us to move different chairs around, so we could reach a positive decision

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was a pleasure to be able to go into…

It was a pleasure to be able to go into a physical store, rather than online.

The staff were attentive and very helpful.

The showroom made buying the furniture a real pleasurable experience. It gave a lot of reassurance about the products and the items we wanted to purchase. It was difficult to not spend more!

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Second purchase

Quick and efficient service and delivery. Bought a second sideboard as impressed with the quality of the first one.

6 september 2025
Betygsatt 5 av 5 stjärnor

The Cotswolds Company

Morgan and Rob delivered our 7 draw chest piece of furniture. They informed us of delivery time and were punctual. They came to the door first to explain the process and to see where the furniture was to go, planning there options. Placed furniture with ease and professionalism, extremely polite guys, it’s been a pleasure dealing with both the Marlow branch from start to the delivery at the finish, excellent (and so rare these days in general)
Many thanks
AnnMaria & David Man

3 september 2025
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good afternoon AnnMaria and David Man,

We appreciate your positive feedback! We're happy to hear that you had a pleasant experience with the delivery of your chest. It's great to know the team was punctual, professional, and helpful. We value your comments regarding the Marlow branch. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Looked for nice cabinets.

Looked for nice cabinets.
Found nice cabinets.
Purchased the nice cabinets.
Cabinets were delivered - with th most amazing packaging - fantastic.
Cabinets full of goodies - kitchen looks fabulous.
Very please with service and the quality of cabinets is first class.
Very happy customers

19 februari 2025
Betygsatt 5 av 5 stjärnor

Great company - top quality delivery teams

Great company. Timeless design and excellent quality. Ian and Kyle. J who delivered the sofas could not have been more helpful or efficient.

12 augusti 2025
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good morning Simon,

We're happy to hear that you had a great experience with our company! We appreciate your positive feedback regarding the timeless design, excellent quality, and helpful delivery.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Another quality purchase

Bought another piece of furniture from Cotswold, great quality and affordable. Delivery team, Bobby and Andy, very professional, polite and careful.

7 augusti 2025
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good afternoon Green,

We appreciate your kind words! We're delighted you're enjoying the furniture's quality and value. We'll be sure to pass along your compliments to the delivery team for their professionalism.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Great service

Table and chairs delivered on time with plenty of warning. Patrick and Bobby put the table together for me with the minimum of fuss. They were friendly and helpful. Showed my how to lock and unlock the extending part. They took all the packaging away with them. Can’t recommend them highly enough. They were a pleasure.

22 juli 2025
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Canterbury

Svar från The Cotswold Company - Canterbury

Good afternoon Alison Rusted,

We're happy the table and chairs were delivered promptly. It's great to hear that the assembly was seamless and that you found the team helpful and friendly. We appreciate your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer