The Cotswold Company - Bath Omdömen 168

TrustScore 5 av 5

4,8

Northgate Street 12, BA1 5AS Bath, England, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I apprec... Se mer

Betygsatt 5 av 5 stjärnor

The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order

Betygsatt 5 av 5 stjärnor

What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mike and Dan, who delivered all our furniture today were professional and extremely advisable. They took care they didn’t scratch any of our walls and insured we were happy with everything. We had a s... Se mer

Företaget har svarat


Företagsinformation

  1. Sovrumsmöbler
  2. Möbelaffär
  3. Butik med vardagsrumsmöbler

Skrivet av företaget

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Skrivet av företaget

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktuppgifter

  • Northgate Street 12, BA1 5AS, Bath, England, Storbritannien

  • 01225 965805

4,8

Utmärkt

TrustScore 5 av 5

168 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

Cotswold Company TV advert

Have you noticed that the current Cotswold Company TV advert, does not represent people of colour, not even as the hired help 🤔 it would seem as though signature quality is only attainable, if you're of the whiter persuasion!!

26 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good morning Clive Harvey,

Thank you for taking the time to share this with us.

We want all customers to feel seen, welcomed and included, and appreciate your comments regarding our TV advert.

Feedback like this is valuable in helping us continue to learn and improve, and your comment will be shared internally with the relevant team.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Browsed online initially then went to the Bath Store

I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I appreciate that grains of wood can vary but will not know this until I take delivery

22 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order

22 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mike and Dan

Mike and Dan, who delivered all our furniture today were professional and extremely advisable. They took care they didn’t scratch any of our walls and insured we were happy with everything. We had a slight damage which was quickly dealt with by Mike and Dan. These two are a credit to the company. I was very impressed and will certainly prepare to send the rest of my products through them.

14 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Diane Wilder,

We appreciate your positive feedback regarding the professional and helpful delivery. We are happy to hear that our team took care of your walls and addressed the slight damage quickly. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Great customer service from Sal who…

Great customer service from Sal who went through all our options with ideas as well

11 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Stanley,

We're so glad you had a great experience with our team. We appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

What a wonderful experience we had with…

What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce the mess, carried our bedside tables up flights of stairs with no hesitation, and wanted to make sure we were pleased with our purchases. Just a brilliant experience with these two men.

7 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Susan,

We appreciate your positive feedback regarding the delivery of your tables. We're happy to hear that the team was friendly, polite, and helpful, and that you were pleased with your purchases. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Super efficient ordering service from…

Super efficient ordering service from the Bath team. V helpful and informative.
Delivery wise Gary and Jake delivering our order were great. Polite, helpful, efficient and effective at everything they did during delivery.
Would very much recommend!

6 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Mr S, Bristol,

We're happy to hear that the ordering service was super efficient and informative. It's great to know the delivery team was polite, helpful, and effective. We appreciate your recommendation and positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

My furniture order no 6592003

My furniture order no. 6592003 was delivered on time with great care by Charlie and Kyle J
They were friendly, respectful and carried the furniture into my house with care and respect for my house too.

5 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Angela Clements,

We're happy to hear that your furniture was delivered on time and with great care. We appreciate your positive feedback regarding the team's friendly and respectful service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

First class service from the Cotswold…

First class service from the Cotswold Company, from the very helpful staff in the Bath office to both the delivery drivers Kyle and Stuart who were really polite and helpful. Would highly recommend them.

1 maj 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Paul Gane,

We appreciate you sharing your experience with us. We're so glad to hear that our team in the Bath office and our delivery team were helpful and polite. Thank you for your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Delivery Service

Rich and Daz arrived on time and were polite and courteous during the delivery. They did a brilliant job building the wardrobe right where we wanted it and gave advice on how to look after it and the 7 drawer chest that came with it.

Thank you!

29 april 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Chris Moore,

We appreciate you sharing your positive delivery experience. We're happy to hear that the team was punctual, polite, and helpful in building the wardrobe and offering care advice. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Very knowledgeable and helpful staff in…

Very knowledgeable and helpful staff in store. Delivery time was slightly quicker than quoted. Earle and Mark were great bringing the sofas in and checking them over with us. Very good delivery team. Very happy with the sofas - excellent quality.

29 april 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Thomas,

We appreciate your feedback and are happy to hear that our staff were knowledgeable and helpful. It's great that the delivery team was efficient and you are pleased with your sofas' quality.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Kate was really helpful and spent…

Kate was really helpful and spent considerable time with us,which enabled us to make decisions and place two orders.
The furniture on display was exceptionally good.

28 april 2026
Omdöme utan inbjudan
Logotyp för The Cotswold Company - Bath

Svar från The Cotswold Company - Bath

Good afternoon Richard Sibley,

We appreciate you sharing your experience. We're happy to hear that our team member was helpful and that you were able to place your orders. It's great you liked our furniture!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Betygsatt 5 av 5 stjärnor

Great from start to finish

We visited the Bath store as wanted to see the furniture before purchasing. Great experience, very helpful and accommodating. Excellent updates on expected delivery times and it was delivered sooner than originally informed. Charlie and Kyle J came to deliver and build the furniture. They were quick and efficient and very accommodating when we weren’t quite sure where to have the wardrobe.
We returned one item as it wouldn’t fit and we were swiftly contacted to arrange refund.

22 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recently ordered from Cotswold…

Recently ordered from Cotswold Furniture company and from ordering to delivery the whole process was easy with regular delivery updates. Delivery was on time and the delivery guy Gary was really good. Had the bed up in no time and on his own.

24 april 2026
Omdöme utan inbjudan

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