Fantastic service and product
Fantastic service and product. Ordered on Sunday and arrived on Tuesday! Love the 2 zip off mattress toppers on the mattress. All in all 5 star+ experience. .
12 juli 2026
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
For over 30 years, we've been the UK's trusted experts in baby sleep. From our dedicated UK manufacturing facility, we handcraft premium mattresses for cots, cot beds, cribs, moses baskets, and travel cots. Thousands of families have trusted us to help their little ones sleep safely, comfortably, and soundly. Every mattress we make draws on three decades of expertise and a genuine passion for what we do. We use carefully selected natural materials - coconut coir, lambswool, and cotton - combined with innovative features like our temperature-regulating Coolmax fabrics. Every product is rigorously tested to meet the highest safety standards, because we know that nothing matters more than your baby's wellbeing. We're proud to be the home of the EasyChange system - our own invention that's transformed night-time changes for parents everywhere. No more wrestling with fitted sheets at 3am; simply zip off the soiled topper and zip on a fresh one. It's the kind of practical innovation that only comes from truly understanding what parents need. So why are we only just joining Trustpilot in 2026? Honestly, we've spent the last 30 years focused on making the best possible mattresses and letting our quality speak for itself. Our business has grown through word-of-mouth recommendations from happy customers, and we're incredibly grateful for that trust. But now we want to make it easier for new parents to hear directly from families who've experienced our products and service. Whether you purchased your first cot mattress from us last week or you're returning for your third child, we'd be honoured if you'd share your experience. Your honest feedback helps other parents make confident decisions about their baby's sleep - and helps us continue improving. Thank you for being part of our story. Here's to the next 30 years.
Kontaktuppgifter
Unit 236 Ikon Industrial Estate, DY10 4EU, Kidderminster, Storbritannien
- info@cotmattresscompany.com
- www.cotmattresscompany.com
4,1
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Shockingly poor experience
Shockingly and worryingly poor experience with this company. Ordered an expensive cot mattress Wednesday this week, for next day delivery ...it hadn't even been received by the courier according to tracking a day later. Friday night, still hadn't been received by the courier, order updates says it's expected today.. .I think not. I emailed them today, no response. ??? Tomorrow I will set a chargeback from my bank to get my money back and I advise against using this company, my grandson had no mattress for a night. Should it be delivered 4th day after ordering I will throw it away, frankly I suspect something untoward is going on here. Before I used Little Greene online for mattresses etc, never let me down. Go to John Lewis or equivalent.
17 juni 2026
Omdöme utan inbjudan
Quality product
I am very pleased with the quality of the travel cot mattress and the speedy delivery.
9 april 2026
I’ve bought from The Cot Mattress…
I’ve bought from The Cot Mattress Company a few times over the past two and a half years for our little ones.
It’s been the same every time -> Great.
Would thoroughly recommend.
The first mattress we bought around 2ish years ago still looks brand new. It has served our bigger one well despite the usual baby/toddler accidents and illnesses. So when it came time for our second to move into their own bed The Cot Mattress company was the natural first and only place we went to to buy a second.
28 februari 2026
3 stars on the presumption the mattress…
3 stars on the presumption the mattress is of good quality when it arrives. So far my only experience is poor delivery service. Failed to arrive on date it was due (after waiting in as needed signature) then didn’t arrive next working day, then the following working day I received an email and text stating it would be delivered within a certain time frame, and once again I’ve waited in and it hasn’t come. I’d be less frustrated if the company was returning my request for an update but they’re not. So far all that’s been achieved is two days of wasted time waiting in for a mattress that is yet to arrive.
14 april 2026
Omdöme utan inbjudan
I’ve got all of my daughter’s crib and…
I’ve got all of my daughter’s crib and cot mattresses from here plus all of her cot sheets and the quality is amazing. Quick delivery as well
5 mars 2026
A good quality cot mattress with 2…
A good quality cot mattress with 2 lovely soft covers. Safety was my main concern and this mattress is firm so a baby should not suffocate. More expensive than some but i think its worth the money for peace of mind.
27 februari 2026
Excellent info on website and rapid…
Excellent info on website and rapid delivery but I struggled to ring the company to ask a question. In all other respects, excellent service and would recommend.
1 december 2025
Fantastic mattress
Fantastic mattress, really well made. Excellent delivery service too.
11 december 2025
just the best products.
just the best products.. the baby sleeps perfectly on the cot mattress and in the carriage pram where you supplied a new mattress. Everyone very happy thank you!
26 januari 2026
Very quick delivery and service however…
Very quick delivery and service however couldn’t get an email back - sent multiple emails. Can’t knock delivery and service though, thank you!
6 januari 2026
Just brilliant from start to finish
Just brilliant from start to finish. Do not hesitate to purchase a mattress from this company. They are on top of their game and a pleasure to do business with. I needed a very specific size and the mattress was made swiftly and is perfect.
14 november 2025
Roger is always so helpful and strives…
Roger is always so helpful and strives to provide excellent customer service. Thank you
3 januari 2026
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