Collect a Case Omdömen 

Very nice and pleasant man...wasn't able to come in my house due to my current situation I'm in so had to do the paper work outside.in which he was fine and understand and went back to his car for a clipboard

Very pleased with how The Mortgage Shop and their representatives have handled our remortgage
Their telephone advisors explained and offered best solution for us
The gentleman that had to visit us at home for signatures was very Covid aware and ensured his and our safety at all times
Would definitely recommend The Mortgage Shops

Mr Butterworth was very professional and helpful during the short appointment.

I was called earlier by the repeesentative. I was in covid isolation at the time. All tge paperwork was neatly arranged fir signing. Required paperwork was photographed. A very polite and professional service.

Very nice, polite and professional. Introduced himself and took the photos of documents and panels and explained that it will be sent to solicitor. I’m very happy with the service

The fellow you sent was very polite but do not know how to use your tablet did not want to sit and read it for me as I am dyslexic didn't ask me any questions about damage to our clothes that damaged with the damp and the curtains took plenty of pictures then left

Quick, efficient and friendly service- no fuss & sorted out in 5 minutes.

The appointment was rushed and badly prepared. I was not offered any ID on arrival so had to ask for some but I wasn't shown anything to prove which company was being represented. I was handed 24 pages of a document I wasn't given time to read prior to my signature being requested. They were on plain paper not headed so again nothing easily recognised as coming from a professional company. Photos were hurriedly taken of my documents but when asked to handle them with care not to crease them I was advised to iron them! Not the best experience.

The agent gave all necessary information about the service and guilded me through the process in a very professional way

Prompt efficient and professional service no complaints at all

Such a prompt swift service.

Really sensitive for covid
Documents Easy to comprehend +complete

Very good polite chap quick and efficient

On time, professional and pleasant member of staff.

Very nice helpful gentleman. Explained a few things not mentioned on the initial contact

On time delivery and installation of new washer dryer and removal of old one took 10 mins 👌👌

Was very polite & took all photos that he needed too thank you 😊

I thought that Robert who came to see me was very polite and explained everything to me . He did his job very well .