CODE Student Accommodation - Coventry Omdömen 48

TrustScore 3.5 av 5

3,5

Fairfax Street, CV1 5GA Coventry, GB


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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The building may look nice and some staff a nice but for the amount you have to pay is just not worth it, perv security members, poor finishes in the bedrooms and all round lack of care for the stude... Se mer

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Betygsatt 5 av 5 stjärnor

A lot of benefits with having a studio here, including free gym access, study areas and 24/7 security. Studios are great and they have options for bigger square footage and come with a full sized frid... Se mer

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Betygsatt 1 av 5 stjärnor

Day 46. Still not received my deposit back. No sense of urgency or respect for communication or returning money that does not belong to them. Imagine if I were 46 days late on rent. Leaving another re... Se mer

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Betygsatt 5 av 5 stjärnor

Best accommodation in Coventry for students. Such a diverse accommodation as well with support from all staff at all times. Good communal areas with a cinema and excellent quality study areas. Terrace... Se mer

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Företagsinformation

  1. Studentbostadscenter
  2. Utbildningscenter
  3. Grupplogi
  4. Studentkorridor

Skrivet av företaget

We have studio, student accommodation in Coventry to suit every need and budget – from standard rooms to penthouse deluxe studios with stunning views of the city. Simply decide what matters to you, whether that’s a higher floor level or a larger room. All of our 1,206 student rooms have their own kitchen and bathroom, as well as a full sized double bed and a range of other great features. Plus you'll get 24/7 security, free gym and fitness and free social events. We're just 150m from the Coventry University campus or it's just 50 metres to the bus station, where you can catch a bus direct to the University of Warwick. You can make a booking online at anytime, 24 hrs a day / 7 days a week.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

48 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Best accommodation hands down...

I found CODE through their strong presence on all social media platforms. The booking process was super straightforward, and I have to give a big shoutout to their support team. They were incredibly helpful, guiding me through options and providing a live demo of not just the room but the entire building and its amenities. They’re so flexible in meeting students’ needs, they did the live demo twice just because I wanted to and the kept a room on lock in terms of booking because I loved that room. Moreover, the events they host in the building are fantastic—not just fun parties but also valuable career sessions and more. CODE is more than just accommodation; it’s a lifestyle. I wouldn’t go anywhere else.

18 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT LIVE HERE...

I was living in code in Coventry for two years in which time, my shower would always get blocked, mold would grow on the ceilings. I complained multiple times nothing ever was resolved just a quick wipe over, never fixed the problem. The amount of money you have to pay is ridiculous for the studio, its £2500 upfront in July which you cant even move in until September... and a £400 deposit on top of that, then £2500 3 more times. There are way nicer studios for a cheaper price. They are also charging me £200 for a mattress which they are taking from my deposit even though when I moved in it was not a fresh mattress and a mattress lasts 6-7 years, I also have proof the mattress is not stained but they are claiming it is. They would not let me replace it myself. It has been an entire rip off. They charge £70 a month for electric which I pay that now to live in a 2 bed house... I would not recommend living here it will be a complete waste of your money and they will scam you.

10 juli 2025
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Jazmin - thank you so much for your feedback, it's all so valuable to us as we continue to try to be better and each and every year. Please accept our apologies as we have only just seen this.

We are truly sorry you did not enjoy your time with us, this is not what we want to hear and we always want to try to make things right if we have got anything wrong.

Hopefully I can help answer a few of your points.

Shower drains can get clogged with hair, and steam in showers can cause condensation - our on-site maintenance team are happy to clean drains and check bathroom ventilation as neither a big issue for us to resolve and happy to do so.

Our prices are without doubt one of the best value in Coventry and something we are very proud of and the damage deposit is a normal system used and returned if the flat is returned in a fair state.

I'm so sorry to hear you feel you have been mischarged for your mattress! This is absolutely not what we want, we check out hundreds of flats and sometimes human error can occur - please don't hesitate to get in touch if you feel we made a mistake - Lynn at welfare@codestudents.co.uk will personally look into this for you.

Finally with regards the electric - we are so sorry to hear you feel it was expensive. We have secured the very best business rates we can - we are transparent with the charges and each flat has it's own meter. Again, if you feel there has been any error we would look into this for you - we literally charge what is used.

Please do feel free to reach out to us - we really would like to help and make this a more pleasurable end to your stay with us.

Betygsatt 5 av 5 stjärnor

Good customer service

27 februari 2025
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you so much for your feedback - this really means a lot to the team. Wishing you all the best!

Betygsatt 5 av 5 stjärnor

Fantastic location for Coventry…

Fantastic location for Coventry University! A direct bus right outside the accommodation provides easy access to Warwick University, offering the perfect balance of city center living and convenient transport.
Your own studio space with stunning communal spaces, including a free-to-use gym, study areas, and games tables. Plus, book the luxurious kitchen and dining space to host celebrations with friends.

2 december 2024
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you so much for taking the time to write a review - we really do appreciate it!

Betygsatt 1 av 5 stjärnor

I do not recommend CODE

I do not recommend CODE. My daughter made a reservation for a room, she canceled the same reservation before the 7-day deadline, now CODE wants to keep the reservation money as a fee and does not want to refund it. Very disappointed with what they do to the students.

27 januari 2025
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Marcelo,
Thank you for taking the time to leave a review. Please may I take this opportunity to first of all apologise for your experience and thank you for bringing this to our attention.

Can I please ask that you email us via resolutions@codestudents.co.uk and I will personally investigate what has happened here with the aim of resolving this for you.

Kindest regards
Lynn

Betygsatt 1 av 5 stjärnor

DO NOT RECOMMEND

Day 46. Still not received my deposit back. No sense of urgency or respect for communication or returning money that does not belong to them. Imagine if I were 46 days late on rent. Leaving another review because my emails are being ignored 😀

7 augusti 2024
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Marlene,

Firstly, I'm really sorry you have had to chase again for your damage deposit. This is not right and not how it should be - you are correct.

I have investigated this, and we have indeed failed and I can only apologize. It appears an amount was refunded but not the full amount which is totally our fault, and something we are investigating to make sure it doesn't happen again. We will email you directly to update you and can assure you this is being processed today.

Once again please accept our apologies - there is no excuses for getting it wrong, but hope we can make this right for you today.

Kindest regards
Lynn - Code Students

Betygsatt 1 av 5 stjärnor

what do capping the electricity at £10…

what do capping the electricity at £10 means? I am none of the accommodations in the whole coventry as for electricity. Also, it took 4/5 months to get my mattress change. The staff is unprofessional.

23 januari 2024
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Dear Ishima,

Thank you for sharing your feedback, we can see that you have stayed with us for 2 years and have rebooked your room for the next academic year too.

Regarding the electricity allowance, due to the current climate we have had to adjust energy allowances to tenants to fall in line with the current market rates. The utility team will send you regular updates on your usage so you have complete transparency on your energy usage. We are actively working to improve our communication to ensure our residents have a clear understanding. Our accommodation is competitively priced and allows students to make the decision on if they would like to manage bills themselves or have this hassle taken away. Other providers may have increased rent to accommodate for the energy costs.

From looking at your account it appears that you had disputed the charges related to your tenancy and our team had chased you for bank details to be able to process the deposit return which took around 3 months to get a response to us. We encourage students to regularly check their emails to ensure if there is anything the team requires that we can resolve any potential issues quickly.

We take your comments about staff professionalism seriously, and we would appreciate more details to investigate and address the specific issues you've encountered. Please feel free to reach out to us directly at coventy@codestudents.co.uk to provide more information so that we can take appropriate action.

Thank you again for bringing these matters to our attention. We are committed to learning from your feedback and making improvements to enhance the overall experience for our residents.

Kind Regards,

The CODE Team

Betygsatt 5 av 5 stjärnor

Good

feel very good for this apartment,but the bill is so bad!

22 januari 2024
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Dear Hello,

We really appreciate your feedback and hope to continue to exceed your expectations.

We also understand the frustration with rising energy costs nationwide and we can assure you these reflect the current market rate which is reflected in your bills.

We value your input and hope to address your concerns to ensure a better experience. Please don't hesitate to reach out if you have any further questions or feedback.

Many Thanks

The CODE Team

Betygsatt 1 av 5 stjärnor

I am so dissatisfie, don't recommend

I am so dissatisfied and don’t recommend

For student accommodation, the prices are disgusting. I understand the cost of living crisis has affected cost, but honestly, they are overpricing the rent and using the cost of living as an excuse!

The electricity prices are incredibly high for STUDENTS to the point the students living here are scared to use the electricity and they are even saying they are “treating” themselves for basic things like a hot shower or heating in this cold weather, which is so wrong! The fact students are having to do this shows how overpriced the electricity is! Also, the standing charge alone without the unit charge is £0.77p per day (around £25 a month), which is over the price of the electric cap, so something dodgy is happening here.

They can use the cost of living as an excuse, but I’m not buying it because other private student accommodations in the area at the same standard as CODE haven’t changed their prices in rent or electricity, so I don’t understand how Code has increased it and increased it by a lot.

Plus, they do not tell students the prices of the electricity until one month after they have moved in, so students cannot plan financially; negatively impacting the students, especially those who cannot work and only depend on a small amount of student finance to pay bills on top of other charges such as food to survive.

No student should worry about basic needs like having a hot shower or turning on the heating when it's -2 degrees or fear if they can even afford the electricity and rent on top of living away from family, doing a degree and just trying to survive!

Honestly so disappointed

30 november 2023
Omdöme utan inbjudan
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Sara,

Thank you for taking the time to share your concerns, we can't seem to find you as a tenant however we your feedback is invaluable to us, and we want to address your points with the utmost seriousness.

At CODE, we are committed to providing affordable accommodation while maintaining the high standards that our residents expect. Our rent adjustments are made in line with market rates and inflation, allowing us to continue offering a quality living experience.
In terms of energy costs, we offer two different packages to allow our tenants to make informed decisions. Our utilities team has worked diligently to secure the best possible deal for energy, a commitment confirmed with all tenants in October 2023.
We understand the challenges posed by rising costs nationwide, and we want to assure you that the adjustments made at CODE are in line with current market rates across the UK. These changes are reflective of the prevailing conditions for businesses in the industry.
We are here to address any further questions or feedback you may have, and we remain committed to providing a positive living experience for our residents.
Please feel free to contact us on leicester@codestudents.co.uk if you have any additional questions or if there's anything specific you would like to discuss further.

Thank you again for bringing these matters to our attention.

Best regards,

The CODE Team

Betygsatt 1 av 5 stjärnor

The amount of electricity available on my bill dropped sharply.

I paid my monthly electric bill before moving in, but it took nearly a month after I moved in to inform me that the amount of electricity that could be used in this year's bill was significantly reduced. I know that energy costs in the UK have increased, but the electricity bills of other student apartments in the Coventry area are still the same as last year. Only CODE has sharply reduced the amount of electricity that can be used. I am very dissatisfied and disappointed with this. I would not recommend this student accommodation to anyone else.

23 oktober 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Dear Li,

We appreciate your feedback, all of our tenants were made aware that electricity prices would be communicated by the end of October 2023.

We understand the frustration with rising energy costs nationwide. The adjustments made are in line with the current market rates across the UK and we assure you these reflect the current market rate which is reflected in your allowance.
We value your input and hope to address your concerns to ensure a better experience. Please don't hesitate to reach out if you have any further questions or feedback.

Many Thanks

The CODE Team

Betygsatt 3 av 5 stjärnor

Not too bad

In general, my experience has not been too bad. Although the furniture of the room is good except the chair that is not comfortable at all. I had back ache because of it. However, the room is very noisy as the view is on the ring road so I can't open the window at all neither during the day nor in the night. In addition, one of my neighbors is too noisy and she always stays up till morning playing on loud music and has marijuana all the night.
Although the security has told her that they would terminate her contract if she continues that, she hasn't stopped that and the smell of the corridor is always bad. So I think there should be a stricter policy regarding such issues.
Apart from that, the policy of the Code in general isn't flexible and they don't understand students' personal circumstances. It's very frustrating when they didn't allow me move my stuff and to stay in my new rented room although I told them that I can pay for that. All kinds of accommodations are flexible and there's something called breaching the contract, which allows students to stay in their new rented rooms but it seems there's no such a policy here in the Code. Which means they're commercial body not more. They're interested only in the monetary benefits without taking into consideration international student's struggles.

31 juli 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Raad,

Thank you for choosing to stay with us another year, we really do appreciate your repeat custom. Also, for taking the time to write a review so we can continue to make improvements. We always want to aim for 5 stars, but understand sometimes we don't get it right and I hope we can change this for you.

We understand it can be frustrating to not be able to move straight into another room between tenancies, but sadly the room you are moving to was still being occupied by another tenant.

If you were staying in the same room, this would not have been a problem, but I can understand how it must feel when having to wait between your tenancy periods. I know Danielle and Lauren are trying their very hardest to see what they can do to get this room for you as soon as it is available.

With regards security issues, we do have a noise complaint from you on 16/2/23, but nothing else. The team really do try to help as much as possible with any concerns and I would recommend emailing coventry@codestudents.co.uk with any issue at all. We will do everything in our power to help.

Kindest regards
Team Coventry

Betygsatt 3 av 5 stjärnor

Convenient for CU students

Didn’t get the specific explanation about contract without asking and always give the unclear answers whenever asked the questions. Aside from that the room was really good and best place for Introvert people.

20 februari 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Hi Kim, sorry you were stuck when it came to getting answers. We always try to be transparent about our contracts and you can even read a sample one on our codestudents.co.uk/how-to-book page.
We'll give the feedback to our staff and ensure they know how to assist students better in the future.
Best wishes
The CODE Team

Betygsatt 5 av 5 stjärnor
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Quality is really important to us, so we're so glad we've met your expectations. Thanks for the 5 stars.
Best wishes
The CODE Team

Betygsatt 5 av 5 stjärnor

Great accommodation

Great accommodation, i dont think i could have found a better accommodation to stay at in coventry during my university.

17 maj 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you so much for your review. We really appreciate it and so happy you’ve enjoyed your time with us!

Betygsatt 5 av 5 stjärnor

perfect

perfect! I really like here

20 februari 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you for the review, this is great to hear - we will pass this on to the Coventry team :)

Betygsatt 5 av 5 stjärnor

good service

good service, wonderful welfare and events

19 februari 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you for your review - the team work really hard to produce great free events for you - they will be happy to hear this :)

Betygsatt 5 av 5 stjärnor

Best

Definitely best student accommodation in Coventry.

19 februari 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you! Lewis, Lauren and the team will be so happy to hear this!

Betygsatt 5 av 5 stjärnor

It’s a nice place to stay and the rooms…

It’s a nice place to stay and the rooms feel homely. The staff couldn’t be more helpful when you have a query or just want a chat

19 februari 2023
Logotyp för CODE Student Accommodation - Coventry

Svar från CODE Student Accommodation - Coventry

Thank you for your feedback! The team really try their hardest and will be so happy to hear this. Best wishes :)

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