Easy to communicate with on what’s app ,always get back to you promptly and give you a tracking number and let you know when your parcel arrives in Australia.Then Australia post takes over tracking ,... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am very appreciative of April for helping me with my first ever order... I had some teething issues with Transport, taking 5 weeks for delivery to my home. Due to new procedures in the Transport s... Se mer
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I've placed 2 orders now to Australia. Products are a great price (and they seem to make it through customs) but the best part is the customer service. They are always super quick to respond via Whats... Se mer
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My first order was a small one to see if it would make it (after being bitten afew times from online ordering) that order arrived, within days I placed a 2 order and a much bigger one, that also a... Se mer
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Företagsinformation
Skrivet av företaget
CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders, bulk order support, and Australia-wide delivery.
Kontaktuppgifter
4,7
Utmärkt
132 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good customer service quick and…
Really good customer service quick and easy to reply to emails
24 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your kind feedback. We’re glad our team could respond quickly and make the communication process easy for you.
We truly appreciate your trust and support.
Highly recommended
Prices are competitive. The service is top notch and quality and selection of products are great. Highly recommended.
24 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your kind review. We’re delighted that you were happy with the product quality.
We truly appreciate your support and hope you enjoy your order.
Svar från CNVAPES Australia
Felicia would be delighted to receive your recognition and is very grateful for your support!
My experience was bloody awsome was…
My experience was bloody awsome was always kept in the loop with processing and shipping and was always getting emails with the new products and varieties
15 juni 2026
Svar från CNVAPES Australia
Full transparency and traceability are the best way to earn our customers’ trust. We will continue to refine our processes to make the shopping experience even more enjoyable for our customers!
I’ve only made 2 orders with these guys…
I’ve only made 2 orders with these guys it’s a great company and I’m looking forward to future purchases and buisness with them, shipping time is a little long but that’s just what it is when it comes over seas, had a few doubts at first but they sent the packages and I received them, love this company will definitely order more and more from them. And April is very helpful she answered all my annoying questions and I thank her for being professional and answering them all.
22 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you, friend!
Shipping from Shenzhen takes a bit longer, but that’s how we’re able to offer our customers the best prices.
We’ll continue to refine our processes to shorten delivery times.
Your trust is Cnvapes Australia’s top priority.
I am very happy with my order and will…
I am very happy with my order and will be ordering again thanks
17 juli 2026
Svar från CNVAPES Australia
Thank you for your appreciation, my friend.
Friendship is far more important than business, and this is just the beginning.
Great customer service
Great customer service . Would be 5 star but shipping took 5 ish weeks
8 juni 2026
Svar från CNVAPES Australia
Hello, friend, thank you for your trust and support.
We are constantly working to improve our logistics efficiency and shorten delivery times. We believe we will continue to improve, and we look forward to serving you again in the future.
Svar från CNVAPES Australia
Hello, friend. Thank you for your trust and support.
We sincerely apologize for the unpleasant shopping experience.
E-cigarettes, being special products that contain batteries and e-liquid, occasionally encounter issues during international shipping, and the delivery process does indeed take longer. However, we can assure you that you will definitely receive your order. If for any reason you do not receive it, we will issue a full refund.
We are constantly working to improve our logistics efficiency and shorten delivery times. We believe we will continue to improve, and we look forward to serving you again in the future.
Service was amazing
Service was amazing, Felicia always replied strait away and was easy to talk to. It was also nice being able to track all the way from china being an Australian aswell.
20 juli 2026
Svar från CNVAPES Australia
We’re delighted to hear that you’re satisfied with your shopping experience—that’s our top priority.
From Felicia to every customer service representative across mainland China, we’re all dedicated to providing the best possible service to every customer.
Maintaining transparency throughout the entire process is the best way to show our sincerity to our customers.
Every customer can view photos of their packaged orders and track their shipments directly in the User Center.
Would recommend
Very good website the quality of the product is amazing and has 24/7 customer service that responds within minutes would definitely recommend
20 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
My friend, thank you for your recognition.
Customer satisfaction is our constant goal.
Responding to customer needs as quickly as possible is one of our key priorities.
We look forward to working with you again.
Svar från CNVAPES Australia
Thank you for your trust and understanding. May our friendship begin here.
We are committed to building friendships and long-term partnerships with our clients, providing them with convenience and business value, and achieving mutual growth through trust and mutual benefit.
26 days and counting for my order of 5…
26 days and counting for my order of 5 to Melbourne. Came from China, took over 2 weeks to get out of China, then a week in korea Absolutely disgraceful do not order from these guys. Hopefully only a few more days arrived in Sydney yesterday
17 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Hello, friend,
First of all, thank you for your trust and support.
Secondly, we would like to offer you our sincere apologies.
Sometimes changes in shipping policies can lead to longer delivery times, which can indeed result in a poor shopping experience for our customers. We will work hard to improve our shipping processes to avoid such delays.
We offer a 100% delivery guarantee; if you do not receive your order for any reason, you are eligible for a full refund.
Wishing you all the best.
fantastic Supplier - pleasure to deal with
The customer service was absolutely fantastic and I cannot fault their communication. Been a pleasure to do business with and look forward to a great partnership.
14 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your trust. Time is the ultimate test.
Cnvapes Promise
Convenience. Value. Long-Term Partnership.
Great communication from start to…
Great communication from start to finish!
Convenient updates almost daily on their website, as well as consistent support from staff. One product tasted different than expected, which can happen to any device, but the rest were perfect. It took about 3-4 weeks from order to doorstep, but definitely trustworthy!
Absolutely will use again!
9 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your recognition.
We will work even harder to provide our customers with a better experience.
Great service and products
Excellent service and communication from the start of the order.
Very highly recommended especially for Australians to have these products delivered and safe.
Will definitely be using this company again !!🤩🤩🤩🤩🤩🤩🤩🤩
7 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
Have a great weekend.
Very good experience good customer…
Very good experience good customer service keep good work 100% real
10 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
We hope this marks the beginning of our friendship.
Very happy with the sales and service
Very happy with the sales and service, very prompt at replying and shipping, will definitely buy from them again
10 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
Good service from Bella they arrived…
Good service from Bella they arrived safe and on time
3 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Bella is a wonderful colleague of ours.
Thank you for your recognition and praise.
We will continue to do our best to provide excellent service to every customer.
Fantastic service by yuki everytime…
Fantastic service by yuki everytime product is great
2 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
Thank you for your recognition; it has been a great encouragement to us.
We look forward to serving you again in the future!
Customer service is great
Customer service is great, just sad that it takes 3 weeks to arrive
2 juli 2026
Omdöme utan inbjudan
Svar från CNVAPES Australia
We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.
Thank you so much for your trust and support.
CNVAPES Australia Team
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.