Capital Markets Elite Group Omdömen 240

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Se mer

Betygsatt 1 av 5 stjärnor

1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Se mer

Betygsatt 5 av 5 stjärnor

I can't say enough good things about their customer service at their brokerage department. Every time I have reached out to them, they have been prompt, courteous, and genuinely interested in helping... Se mer

Företagsinformation

  1. Finansmäklare

Skrivet av företaget

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

240 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Superb platform

Superb platform, even better service! The customer service representatives  who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!

14 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic platform

Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.

6 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

constant issues with using margin

update:

There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.

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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.

17 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor Customer Service

Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.

29 juni 2023
Omdöme utan inbjudan
Logotyp för Capital Markets Elite Group

Svar från Capital Markets Elite Group



Dear Alejandro

Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.

We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.

Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.

We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.

We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.

Your team at Capital Markets Elite Group

Betygsatt 5 av 5 stjärnor

Helpful

Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.

5 juni 2023
Betygsatt 1 av 5 stjärnor

I do not recommend this broker

I do not recommend this broker. the fees are insanely high, the $2.95 ticket they advertise is false and the fees are priced per fill which is stupid because no other broker does that. there is margin restrictions on everything so you cant trade with leverage as they advertise. even if you use cash they restrict a portion of that as well. the only good thing about CMEG is the platform selection other than that they are useless unless you have maybe $8,000 but at that point your just trying to get over pdt if your using this broker so i would rather trade in a cash account with another broker that doesnt charge insane fees, i was paying north of $500+ a month with this broker. their customer support is great though at least.

8 juni 2023
Logotyp för Capital Markets Elite Group

Svar från Capital Markets Elite Group

Thank you again for your feedback Cobu,

Our commissions and any updates to our services are published on our company website where you can review our products and services. (https://www.cmelitegroup.com/pricing/equities-etfs).

We would love for you to drop us an email at clientservices@cmelitegroup.com so that we may offer some further support as it relates to utilizing the leverage allocated to your account.

Regards

Capital Markets Elite Group

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