CMC Motorcycles Omdömen 144

Brilliant purchase from Cannock CMC. Mint bike bought unseen on trust; new tyres; serviced;warranty.
Delivered promptly to South Glos
Well pleased.
Thanks Simon

There service plan is aload of rubbish
I've just finished my 4 yr plan and honestly the worst experience I've ever had .

I've had things fall off on the way home after a service this happend twice. the response I got was well we cant check every nut and bolt ..... . I'm sorry but if you take things off you put it back on .
Im sure the oil has only been changed once in 4 years . the chain oil they use is rubbish I told them after the first service not to use there stuff I'll use my own.

My xt660z enduro bike kept cutting out or wouldn't start when it rained all day .life time warranty I sent it back 2 weeks they had it .....I got it back still the same.

They changed a throttle sensor i was told as they couldnt find anything wrong .
I googled it and it's a common fault the ht lead lets water in. Hence it got damp and wouldn't start.
Abit of vasloline problem solved in minutes.

My lasted service tuseday was ment to only be 2 hrs dropped the bike off at 9am had a phone call to pick the bike up at 3.30pm I live a hr away and they shut at 4.30pm. The next day had a snotty phone call when are you bringing our hire bike back. My response was well I had the day off work to bring you my bike now I'm back in work. So I'll do my best to get it to you the response was well we need our bike back.

I would never have service plan with this company or even buy a bike from them again .
Theses are a back street rip off guarge but some how have a good name for themselves.
Be very careful.

Simply a great experience thanks, Jack.

CMC Motorcycles (BuyMyBike.co.uk) responded quickly to online enquiry to sell a 50cc scooter. I was able to provide full details and numerous photos for them to give a decent reliable price. They arrived next day, were thoroughly professional and friendly, paid the offered price immediately into my bank account and took the bike away. So very simple and saved all the hassle dealing with a private sale and inevitable time wasters.
Would definitely recommend.

Sold my motorcycle to CMC for a fair price - probably the best of all. Yes, there are some rogues out there but not CMC. First class service from Iain Wilkie. A thoroughly nice man. All documents prepared and the bank transaction was very fast. Ian also kept to his appointed time and was happy to wait until I had verified the bank transaction.

If you are intending selling your motorcycle I would suggest you contact CMC first.

Thank You Ian.

CMC Cannock have brilliant service staff. They are courteous, return phone calls when they promise they will . I can't say enough good stuff about them - especially Neil! Thanks boys!

Today 18/9/20 i purchased a 2nd hand Tracer 900 from the cannock branch ,I was looked after by Simon Jones sales i have to say in all my years of buying vehicles and i an 71 i have never felt so satisfied with the service i have been given dealing with Simon was an absolute pleasure, from step 1 to the finish was nothing but proffesional, curtious, friendly, and respectful, i would highly recommend C.M.C Cannock to any genuine prospective buyer .

I bought a bike from them which went fine, I then had a tracker and USB port fitted.. This is where the trouble starts. One of these things is killing the battery.
I called them and was told to call back the following week as they don't have a loan bike at the moment (seems doubtful but ok). Following week I call back this time he's busy and will call me back in a couple of minutes.. 2 hours later I try calling.. No answer.. Another hour still no answer.. Try again 2 times 30 minutes later and straight to answer phone again.. So I withhold my number and get an answer this time!! Coincidence?? Again still no spare bike and for me to call back in a week..
Customer service... Lacking!!

From the start of the bike purchase process, through to bike pick up the staff at CMC Clay Cross were exceptional. Initial contact with Ross was professional, with call backs made when agreed and being greeted by my name when visiting was a great touch. Paul dealt with my purchase and could not have been more polite, friendly and customer focused. The guys went above and beyond to ensure my bike was pdi'd, serviced and MOT'd. On my arrival for collection the bike was spotless, well presented and handed over with the minimum of fuss and a considerable box of original parts.
The showroom had excellent social distancing measures with ample sanitiser for use. Both the male and female toilets, used by my wife, were very clean. Given that we arrived at 9:30 on a Saturday, the showroom and shop were surprisingly busy, which I found a reassuring sign of trust and customer experience.
Despite this store being a good 4 hour drive to get to, it would definitely be my first choice for another bike. Overall 10/10.

Well best bikes best sales staff best location keep it up cmc chesterfield

CMC sold me the wrong parts for my BMW 750 GS. Still after 2 months and 24 emails it is STILL not resolved.
If I'd just bought off eBay or Amazon I'd have received months ago with simple return if there was an issue. Will never use CMC again.

they take your money then lie to you I wish I would of never bought my bike off them they ruined the enjoyment of my first big bike purchase best avoided i would of given them no stars if I could thank you clay cross and thank you Danny

I have to say when my partner brought a MT125 from the coleshill branch we were both convinced that CMC would take complete care of him and the bike. This is not the case. Their customer service has bee beyond poor! He has had the bike for 6 months and had 4 major issues with the bike! This has now rendered it unusable and he is a key worker!! Out of the 4 issues only 1 had been rectified which took almost 2 months to do so. The first issue started just a month after the purchase. I have to say the overall customer service of this place is a joke and they have no concern for the people that ride off on their bikes. Currently have 3 major issues with the bike which he now cannot use to get to work. He supply healthcare and ppe to hospitals and care homes. And cmc so not care to fix these issues!!!

As a Motorbike Finance provider it is a pleasure to deal with CMC Bikes. Its such a refreshing change to have so much confidence when providing used motorbikes for our approved finance customers. The team at Manchester are brilliant and know there bikes. Keep doing what your doing boys. LUV Motorbike Loans.

Recently purchased a bike at CMC Manchester and had it delivered by the guys a couple of days later. Helpful staff (Chris Whitehead) who sorted out my test ride the week before Christmas and the deal was done. Bike delivered on Christmas Eve by their helpful delivery driver. Great service all round and very happy with my purchase. Thank you all at CMC.
Dave Mitch

Hi All.
This was my 1st dealings with cmc motorcycles and i must say the
service you get from the team there is 1st class. Having seen an fjr
1300 advertised i rang initially at 1pm on a sunday afternoon .After
speaking to Chris he arranged for the shop to stay open to view
m/c as i was 100 mile away but i agreed to go through and arrived at 4pm as they were closing but true to Chris,s word he kept open
to go through the bike with me.
There was no need to look for long as the bike was just as described perfect.
Great px offered
Great deal on bike offered.
Great communication and service from Chris.
Also the delivery driver Bryn is a 1st class guy and what a character.

Would highly recommend!
My first ever bike purchase and buying remotely couldn't have went any smoother. Great communication at every stage from initial inquiry through to post delivery follow up. Excellent service from Chris, Andy and delivery from Bryn - thanks guys!

Was looking for a new bike for my wife’s Xmas present the bike I was after was at CMC Manchester gave them a call and spoke with Chris in sales, nothing was to much trouble we did a deal and the bike was delivered for free a few days later as described and shown outstanding service saving my time and money. With the added Xmas bonus of £200 voucher to spend win win in my eyes, top class service will be spreading the word in the South West area
Many thanks CMC Manchester one happy wife!!!

Can highly recommend Chris Whitehead and CMC Manchester following my purchase of a new bike, got a good deal on the bike, free £200 jacket and free delivery by Chris himself after work as he knew I needed it for Monday.
The shop also has a great clothing/accessories dept.

I recently purchased a BMW S1000RR from CMC Manchester.

The bike was listed on Autotrader and so I made an enquiry and spoke to CMC Manchester and spoke with the sales advisor Chris Whitehead. From this initial call with the sales advisor until the final moment when I collected the bike, I was treated with the utmost courtesy and respect. Every part of the sales process was thoroughly explained and all avenues of funding the sale were discussed in detail.
If you’re looking for your new bike, I would highly recommend that you visit CMC Manchester and speak with Chris Whitehead, as my experience is been totally faultless.