Fast delivery, item was too big so sent back and will get my size when it’s back in stock. Overall quality was awesome though. Definitely ordering again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not buy from this company. I need to return a t shirt as it's way bigger than the size chart suggested. You have to email for a returns form and address but they don't reply to their emails. I can... Se mer
Pros; Great quality clothing Cons; Returns process could be improved such as notification of when returns have been received and engagement regarding returns options. I had to contact Club 1984... Se mer
J’ai toujours reçu mes commandes à temps , la qualité des t-shirts est top faites attention aux tailles souvent tu penses avoir du oversize et c est un t-shirt normal souvent c est le contraire
Företagsinformation
Skrivet av företaget
Contemporary menswear, Limited drops available monthly.
Kontaktuppgifter
Unit 7 Mandale park , NE29 6XZ, Newcastle, Storbritannien
- support@club1984.store
- www.club1984.store
3,8
Bra
502 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 27 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer support team
Great customer support team, had issues with delivery and sorted straight away, will definitely be ordering again!
3 april 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thanks for sharing your experience with the community James. See you in the next drop!
Svar från CLUB 1984.
Thanks Ace. See you in the next drop!
€90 aan invoerrechten en BTW
Ik had een bestelling geplaatst bij Club1984, waarbij ik een trui en een shirt had besteld. Ik had deze in dubbele maten besteld om te voorkomen dat er geen goede maat bij zit.
De dag na de bestelling en betaling krijg ik een factuur van DHL van €90 voor invoerrechten en BTW. Dit terwijl hier niks over op de site wordt vermeld. Er wordt zelfs gemeld dat er boven de €150 gratis verzending is. Daarnaast moet retourneren via de mail en kan dit niet via de site. Let dus op bij het bestellen op deze site dat er boven een bepaald bedrag extra kosten aan verbonden zitten. De bestelling volledig annuleren is niet mogelijk, dus ben je verplicht de kosten te betalen, of je het pakket nou retourneert of niet.
2 april 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thank you for taking the time to share your feedback Thom. We’re genuinely sorry to hear that your experience did not meet your expectations.
To clarify, shipping costs and import taxes/duties are two separate charges.
We offer free international shipping on orders over €150, as stated on our website. However, customs duties, VAT, and import fees are determined by the local authorities in the destination country and are outside of our control.
These charges are not included in your payment to us and are not retained by Club1984 — they are collected by customs and shipping providers like DHL upon delivery.
That said, we fully understand your frustration about this not being clearer during checkout. We do include this information in the main menu and on every product page.
We are currently reviewing how we communicate this on our website and checkout pages so that it’s as transparent as possible moving forward.
CLUB 1984 has some great designs and…
CLUB 1984 has some great designs and standout style, plus fast delivery and reasonable pricing. However, issues like fading, shrinkage, and delays with refunds need improvement. The brand has promise, but there's room to grow in quality control and customer service to maintain its unique appeal in the competitive streetwear market.
24 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
We really appreciate your feedback. Thank you Lukas!
Fantastic customer service from rep…
Fantastic customer service from rep Sara
Assisted me right away and no issues.
Well done
28 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thanks for sharing your experience with us Tasneem. See you at the next drop!
Shocking quality t shirts
Shocking quality t shirts. Don’t put them in the wash as they will ruin and customer service isn’t very helpful either.
25 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Hi Ben. We're very sorry to hear you encountered a problem with our products. Please reach out to support@club1984.store so we can resolve this for you.
Une des pires expériences E-commerce depuis bien longtemps…
Une des pires expériences E-commerce depuis bien longtemps
- lieu de livraison non respecté
- un packaging façon Shein/Temu
- des taxes/droits de douane à régler à réception et évidemment non prix en charge par le marchand qui se dédouane de ces frais.
- donc finalement un marchand qui n'est pas à la hauteur, bloqué dans l'E-commerce des années 2010, et incapable d'avoir un set-up de son Shopify.
28 februari 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience and that we fell short of your expectations.
On the matter of customs duties, we always aim to be as transparent as possible at checkout, but we appreciate that international fees can be frustrating and will review how clearly this is communicated.
Your comments about the packaging and our e-commerce setup have been noted. We are an independent brand, and while we don't operate at the scale of large fast-fashion platforms, we continuously strive to balance sustainable operations, fair pricing, and a great customer experience. That said, feedback like yours is important and helps us evolve.
Slecht geen product gekregen en geen…
Slecht geen product gekregen en geen geld. K blijf gwn doorgaan tot k t heb
19 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Hi. Thanks for your feedback. If your item is still stuck in your local postage system, please contact support@club1984.store so we can assist you further.
Very Bad
Bad! Had to pay 88€ for customs after shipping. So after paying 190€ for two sweaters there are additional costs from cutoms after shipping. This is not clear after ordering the clothes
11 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Hi Seph. Thank you for sharing your experience. We understand that this is frustrating.
On the matter of customs duties, we always aim to be as transparent as possible at checkout, but we have no control over custom charges, or tax & duty policies.
We try to be as up front and transparent on the website.
Mala experiencia, presentación pobre, calidad buena
Buena calidad, pero mala presentación y costos ocultos
La calidad de la playera es buena, pero la presentación deja mucho que desear, especialmente si la comparas con marcas como Nude Project, donde por la mitad del precio tienes una mejor experiencia. Además, no te avisan que al recibir el paquete podrías pagar €25.25 de aduana, sumado a los €7 de envío. En total, la playera puede costarte más de €90, lo cual ya no vale la pena considerando que hay marcas más posicionadas que ofrecen una experiencia mucho mejor por el mismo precio.
6 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
We appreciate your honest feedback. While we're glad you’re happy with the shirt’s quality, we’re sorry to hear about the customs charges. Import duties vary by country, and unfortunately, they’re beyond our control. However, we do our best to provide this information on our website and during checkout to ensure transparency. We appreciate your input and will continue working to improve the customer experience.
------
Agradecemos tus comentarios sinceros. Si bien nos alegra que estés satisfecho con la calidad de la camiseta, lamentamos saber que hay cargos aduaneros. Los aranceles de importación varían según el país y, lamentablemente, están fuera de nuestro control. Sin embargo, hacemos todo lo posible para brindar esta información en nuestro sitio web y durante el pago para garantizar la transparencia. Agradecemos tus comentarios y seguiremos trabajando para mejorar la experiencia del cliente.
I have purchased various items from…
I have purchased various items from CLUB 1984 over the various drops and the quality of clothing is of the highest calibre. Recently I was sent the wrong order, however within 2 days my correct order was re sent to myself and couldn't fault the communication of Sara at the support team so I would highly recommend purchasing from CLUB 1984.
5 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thanks for your sharing your experience Ryan. See you in the next drop.
Accidentally put old address on order…
Accidentally put old address on order (recently moved house) contacted the company and had everything sorted immediately. Have ordered a few times now and the quality of the garments, professionalism and presentation is always spot on.
2 mars 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Glad we could help. Thanks again Danny
The quality is not worth the price you…
The quality is not worth the price you pay for their shirts. It’s a premium price for a pretty basic shirt. You’re better off buying from a premium brand like Kith.
I also attempted to return the shirts I purchased, but they don’t provide return labels making it just as costly to return the items as it was to purchase.
So buyer beware.
10 februari 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
We’re sorry to hear that our shirts didn’t meet your expectations Kevin. We take pride in our designs, materials, and craftsmanship, but we understand that value perception can vary.
Regarding returns, we currently don’t offer prepaid labels, but we appreciate your feedback and will take it into consideration as we continue improving our service.
We’re always striving to provide the best experience possible, and we appreciate you sharing your thoughts.
I had a hoodie and t-shirt which had a…
I had a hoodie and t-shirt which had a defect which is unlike club 1984 as previous items have been spot on.
I dealt with Sara from customer complaints centre and she was absolutely brilliant I sent over pictures of the defects, she inspected the defects and issued myself with replacements straight away.
I can't thank Sara for enough for her time and effort on resolving my issue
Sara is a credit to the club 1984 team.
3 januari 2025
Omdöme utan inbjudan
It's pre review review of the st louise…
It's pre review review of the st louise tshirt. The branding and style is next tier. Hoping the quality will match. 2nd review pending on arrival. Feeling optimistic. The clothes look stylish, sporty but classy. Scotland taking notice
25 januari 2025
Omdöme utan inbjudan
Way too expensive for the quality
Way too expensive for the quality of the products they sell. I’d expect soft comfortable to wear pieces but it’s the complete opposite. The prints on the y-shirts I ordered are already starting to peel off after just two wash’s inside out on 40 which is what’s recommended on the care label.
13 november 2024
Omdöme utan inbjudan
Svar från CLUB 1984.
Hi Nico. Thank you for your feedback. This situation is highly unusual. Please email support@club1984.store so we can help resolve this for you.
Le service client est juste top
Le service client est juste top ! Très réactif et son prêt à vous aider en cas de problème.
3 januari 2025
Omdöme utan inbjudan
Svar från CLUB 1984.
Thanks for sharing your ⭐⭐⭐⭐⭐experience with us and the wider Club community. See you in the next drop!
Scammers
Scammers.
Ordered a T-shirt on 12 December. It’s been 15 days and it’s still was not delivered. The customer service answered only once and told me that I have to pay extra, because it was delivery United States, which is absurd, because I already paid all taxes. And now customer service don’t answer at all and keep ignoring me.
It was supposed to be a Christmas gift.
Wasted time, money and energy.
Don’t order from them.
UPD: the package finally came 18 days later.
The quality is nice though, can’t complain. Also refunded me shipping costs.
26 december 2024
Omdöme utan inbjudan
Svar från CLUB 1984.
Hi Lada. We appreciate your frustrations, and we have spoken about this case with our CS team to ensure we learn from it. Super pleased your happy with the products. Looking forward to see you again in the next drop.
Ordered a few bits off these guys…
Ordered a few bits off these guys recently , unfortunately one had a small stain on it and the guys were ready to send out a replacement asap. Quality brand great team
24 december 2024
Omdöme utan inbjudan
Svar från CLUB 1984.
Thanks for sharing your ⭐⭐⭐⭐⭐ experience with the Club Community Alex. See you in the next drop!
Ne pas commander !
Ne pas commander !! Voleurs ce sont.
Dans taxe et frais sont marquer 0 euros.
Mais surprise
Pour 240 dépenser 2 t shirt et un sweat-shirt
88,70 euros de taxe de frais douane. Mais c’est bien marqué sur le site au moment du paiement taxe et frais inclus.
Des voleurs du coup 330 euros pour 3 articles.
Ils ne le disent pas sinon personne commanderai !
Ils sont très fort.
Si la taille ne vas pas. Faut surtout pas demander de changement de taille.
Mais le remboursement.
Franchement je suis dessus.
330 euros 3 t shirt lol
18 december 2024
Omdöme utan inbjudan
Svar från CLUB 1984.
We’re very sorry to hear about your frustration, and we completely understand how unexpected customs fees can feel.
However, we would like to clarify that duties and taxes are set by each country and are always the responsibility of the customer, as stated in our policy. Unfortunately, these charges are outside of our control.
We do our best to provide clear information at checkout and our shipping page, but customs fees can vary widely depending on the destination country. We genuinely regret that this has impacted your experience with us and understand your disappointment.
Regarding sizing and refunds, we are here to assist and ensure your concerns are resolved. Please reach out to our support team at support@club1984.store if you need further assistance.
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