The goods haven't arrived, some were on back order, so fair enough, but there has been no response to emailed queries on likely delivery. Update, looks like I'm not getting the replies, not in spam... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
How can you ask for a review when I've not got the pre ordered product I purchased. Not even a shipping confirmation or proper expected delivery time not just "Mid Jan" which has well and truly pa... Se mer
Företaget har svarat
As per your delivery was fast and correct. Given the problems of k3 aspire batteries i can't seem to see a similar pen type on your site clearly. I don't want a disposal type or one that sends clouds... Se mer
I’ve used Cloudstix a long time now buying everything from flavours to ecig hardware and have never had an issue. Their prices are competitive and even on the cheapest delivery option, items are recei... Se mer
Företagsinformation
Om Cloudstix
Skrivet av företaget
Cloudstix is a brand formed in 2013 by vapers for vapers having become frustrated by either the unrealistic high prices from some vendors or the non genuine low ticket items supplied by others.
We want to make sure that our customers get access to quit smoking / lifestyle changing products at ultimate cost effective prices.
Our company has grown considerably over the years and in addition to our online website we also have 4 highstreet stores & a vast number of resellers offering our products throughout the UK.
We also have several exclusive E Liquid brands sold through our platform that have gone on to be high sought after in the UK & across Europe.
With Cloudstix dedicated customer service team you are without doubt in the best hands possible.
We want to make sure that our customers get access to quit smoking / lifestyle changing products at ultimate cost effective prices.
Our company has grown considerably over the years and in addition to our online website we also have 4 highstreet stores & a vast number of resellers offering our products throughout the UK.
We also have several exclusive E Liquid brands sold through our platform that have gone on to be high sought after in the UK & across Europe.
With Cloudstix dedicated customer service team you are without doubt in the best hands possible.
Kontaktuppgifter
715 Ormskirk Road, WN58AQ, Wigan, Storbritannien
- 03338805431
- admin@cloudstix.com
- www.cloudstix.com
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always excellent reliable service
Always excellent reliable service, I never use anyone else.I've used them for about 9 years, firstly in a local Cloudstix store but since they refused to stock my particular product choice I went direct to using the parent company on line.
13 oktober 2022
Happy Returning Customer
Second order from cloudstix, just as happy as I was last time. Excellent service from and excellent company. Cannot fault them, I will be returning
7 oktober 2022
Excellent customer support and service
Excellent customer support and service, DPD unfortunately let us all down but cloudstix were very helpful and responsive, plus the extra touch of sweets, when I opened package was really really nice, thank you and I’d definitely recommend 🌟🌟🌟🌟🌟
4 oktober 2022
Very good service thanks
27 september 2022
ordered 4am saturday recieved package…
ordered 4am saturday recieved package in post Tuesday you cant get service like that anywhere else the best out there
10 september 2022
Rba deck
The mulus rba comes in three parts the part that holds liquid the deck and air flow control,unscrew the air flow sobyou can screw the deck onto the build deck easy to build good flavor highly recommended.
8 september 2022
Easy to order
Easy to order. fast delivery happy about the service
25 augusti 2022
Omdöme utan inbjudan
Really happy with item purchased
Really happy with item purchased, super speedy delivery even received sweeties with order. Would recommend this company 100%.
15 augusti 2022
Quick delivery
5 augusti 2022
Excellent service as always
Excellent service as always, staff went the extra mile to ensure delivery was on time during heatwave and postal services not running
Thanks to all
1 augusti 2022
Site easy to navigate
Site easy to navigate, items delivered within days to the Western Isles. Very happy customer
26 juli 2022
Arrived quite quick and equipment…
Arrived quite quick and equipment ordered is excellent as always 👌
25 juli 2022
Calls are answered pretty quickly…
Calls are answered pretty quickly Orders are delivered in time as they Promise. Damages are solved in a very good manner. Would definitely recommend them for any vape products.
8 juni 2022
Great offer and products
Great offer and products, but so difficult to pay. Only with credit secure card - it would be very helpful if one could also pay by bank-debit or by bank transfer.
7 juni 2022
Svar från Cloudstix
Hi, thanks for the review which i am hoping you will view us more favourable once we explain.
Cloudstix have been operating since 2011 and had many years of offering PayPal as a payment option.
Last year PayPal decided to remove their services from the vape industry as a whole and so this decision was taken away from us.
Paypal does still run on some vape websites, the ins and outs of this we cannot get into without getting people in trouble but i hope now you understand if we could offer PayPal then we would.
Just Excellent with great customer service
I'm fairly new to vaping and i found plenty of websites offering E Liquids and accessories I gave Cloudstix a go over others I'd found a couple of orders so far and they have not let me down, excellent prices and quality merchandise
6 juni 2022
Omdöme utan inbjudan
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